DeviceBits
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DeviceBits is a software company focused on AI driven customer service for consumers and agents across both digital and call center customer experiences.
Our Mission is to change how customers buy and receive support for consumer electronics through machine learning leveraging the vast amount of data available in their knowledge base systems and available online. With this approach, we are able to predict consumer behavior and adapt the self-help destinations provided in the DeviceBits industry-leading products. DeviceBits is already partnering wit
09/15/2020
We’re excited to announce our rebrand and new product names! Learn more at results-cx.com.
DeviceBits Announces It Has Unified Its Brand With ResultsCX Brand Unification Allows for Enhanced Support Options for Customers Through Self-Service, Agent AI, and Bot Software
05/15/2018
Build Smarter, Not Harder. Learn how + is giving new life to the chatbot.
Deploy Smarter Chatbots - Build Smarter, Not Harder A smarter chatbot could be your best customer service resource. Train your chatbot using AI/ML to create chatbots with real substance. Generate conversational logic to guide customers through support while also enabling simple sales engagements with BOT+.
05/15/2018
Build Smarter, Not Harder. Learn how BOT+ is giving life back to the chatbot.
Deploy Smarter Chatbots - Build Smarter, Not Harder A smarter chatbot could be your best customer service resource. Train your chatbot using AI/ML to create chatbots with real substance. Generate conversational logic to guide customers through support while also enabling simple sales engagements with BOT+.
04/22/2018
DeviceBits' offers BOT-ready content to automate known questions and responses for effective !
CareAssist by DeviceBits - AI powered Customer Service Solution CareAssist Empowering agents to learn, assist and contribute to a better customer service experience. Intelligent Care Agent Platform What if you could train and retain agents by getting them effective faster? Could you use agents to enable self-service and future article topic creation? How can Art...
04/21/2018
Evolve your strategies to create effective materials for your agents and customers!
DeviceBits - Future Proof Customer Service - Powerful AI Platform Future Proof Customer Service with DeviceBits powerful Artificial Intelligence (AI) platform built for consumers and support agents.
04/20/2018
Academy is an , online customer service destination designed with your customers in mind!
DeviceBits Academy - AI powered self-support for consumers Academy The New Strategy Powering Customer Service, Increasingly Intelligent Self-Support Automation Enable Customer Self-Support Are wait and call times negatively impacting your customer’s experience? Are you providing a self-support experience? What if you could measure and impact not only a cu...
04/20/2018
DeviceBits is changing the way is provided with conversational digital agents and interactive content that enables customers to help themselves!
DeviceBits - Future Proof Customer Service - Powerful AI Platform Future Proof Customer Service with DeviceBits powerful Artificial Intelligence (AI) platform built for consumers and support agents.
Companies across many industries have worked tirelessly to as many functions as possible so that IT can help brands be more efficient in . Learn more by registering for our whitepaper. http://ow.ly/Gdpj30eOG9z
04/10/2018
Read our latest whitepaper for an in-depth look at the BOT+ strategy and new survey showing where most brands still miss the mark with chatbots in customer service & support.
The BOT+ Strategy to Successful Chatbot Support - DeviceBits DeviceBits White Paper The Path to the Customer Service Experience The BOT+ strategy and new survey showing where most brands still miss the mark with chatbots in customer service & support. Gain insight into…. Why BOT+ makes long term sense in support Where brands loose their customers in service...
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Columbus, OH
43215