Paradigm Innovation

We had the pleasure to participate in the Dallas ATD Chapter’s annual learning conference Southwest Learning Summit, as project manager of the concurrent sessions of the conference. This event covered four learning tracks, has 16+ speakers and 20+ sessions to network, interact and learn about the latest in the Learning and Development field. Annually this conference serves 400+ people from around the Dallas/Fort Worth area, due to COVID-19 challenges we held this conference 100% virtual for the first time.

We managed selecting, communication, training, and delivery of the speakers. We led the RFP process receiving, tracking, and organizing over 80 applicants. We selected speakers and confirmed their content was online/virtual appropriate. We then trained, guided, and prepared speakers to use the online event platform while also coaching them for the best online engagement/interactions we could provide.

We did deep research and testing of the event platform and communications tool to ensure that we provided the best possible viewer experience and speaker engagement. We optimized the tools, allowing extra capabilities and created work around's for difficult scenarios leading to an 8% gain in quality based on user feedback, I am incredibly pleased with the achievement!

Day of production for the sessions - making sure that all sessions were happening and had no technical issues. We coached the four producers on working with the speakers, insuring all technical items were checked off for each session and supporting them with any needed platform or content/speaker information.

Accomplishments:
• Nearly all stats were higher year over year, notably - speaker quality +3% (92%), content quality +5% (95%) and set up of sessions +2% (89%)
• Feedback from presenters on training they received for the event was positive @100%
• All sessions started on time – finished on time or a little early
• Every speaker had some type of engagement activities and was interacting with the audience throughout session

If you are looking to do a virtual conference and need some pointers or help, please reach out. We would love to help you make your event as engaging as it can be.

Come join us at the South West Learning Summit in August.

80% of those who have received coaching, report positive impact in performance, communication, productivity, well-being and business management strategies. Yet 36% of organizations offer coaching specific training to new leaders. Why is there such a delta in these statistics? Creating a coaching culture in organizations is one of the key pillars of EPIC. It being the anchor point in the acronym is for a reason, it is what will keep your leadership going! Do you have a coaching culture in your organization? If you do or don't we would be happy to talk to you about tips and tricks to making it stick, message us.

Do you have to be the boss of your organization to be a leader? Nope! Everyone can inspire team mates and coworkers to transcend our ordinary experiences and limitations. Inspiration propels and transforms the way we perceive our own capabilities. Do you want to be EPIC, if you have read this far in the post we should chat, drop me a message and lets talk about how we can be EPIC together.

Are you trying to attract new employees with a ping pong table and free snacks as a perk for working at your company? A recent study just released finds some interesting and not so surprising things people are looking for when joining a company.

Offering development programs as part of your talent engagement is an easy way to build high performing people in your organization and bring in top talent. WIN WIN.

Mercer did a talent development study showing the motivation of employees as to why they join an organization. Comment if you think anything stands out to you.

Do you think your company offers a great customer experience? If you answered yes, this might be of interest to you. In a survey done by Bain Research 80% of companies believe they are delivering a “superior” experience. While only 8% of customers surveyed agreed. Experience STARs helps bridge that gap by building skills with teams to “show up” everyday and create a great customer experience.

We will be hosting a Experience STAR's event in the coming months, contact us to reserve a seat at this event, as space will be limited.

“73% of executives predict significant industry disruption in the next three years – up from 26% in 2018” – Mercer (Talent Trends Study 2019) Will your company be one of those who are the disrupters? Help your team to be(come) STARs and start your EPIC journey. Great leaders don’t depend on chance, they lead on purpose. Message us to talk about how we start your journey.

How does your organization recognize you or your co-workers? I don’t mean in terms of incentive programs or “awards” for staff, what do they do to make you feel a part of the brand? Employee engagement is often overlooked and is such an important part of company culture. EPIC leadership and Experience STARs help you engage your co-workers in ways that make them feel a part of the brand. PM us if you would be interested in learning more about how EPIC or STAR could change the way you lead, or your team leads your customer experience.

Start Reverse - Go Beyond Customer Satisfaction We live in a time where everything happens in an instant. Everything has to happen fast, efficient. Where the rhythms and skills of work turn into cash. Wher...

Paradigm Innovation (Pi) is a company that believes in Ideas That Move You. Through stepping out of the customary and into the innovative, we help companies realize their potential and unlock the extraordinary.

The choice these days is simple, either add meaning, relevance and deliver consistently memorable experiences, or become a commodity. There’s not much in between. It’s people that make or break the experience, just like STARs on stage do. In most cases, people simply are the experience. Imagine a workplace where everyone knows why they are there, how they can grow while making a difference and feel safe to do what they believe is right for the business at hand. EPIC leadership is a cornerstone to how leaders lead, Experience STARs shine and are the key players in creating fans. Your people creating raving fans of your brand are what make you stand out and not get commoditized in the ever-changing world we live in today.

Pi specializes in flagship programs like EPIC leadership and Experience STARs we also bringing the ability to create on-boarding, sales engagement and change management to enhance your business. We offer facilitator and trainer coaching and development to enhance your learning team and trainer/s skills to evolve your training's into something that goes beyond the ordinary and reaches for the extraordinary. Make your training stick and become regular behavior not a box to tick on a list. Our goal is to link new, unique and differentiated ways to engage not only the customers you are trying to reach but more importantly the people you have chosen to work in your business. We believe that highly engaged, happy and interested people doing things they love for a reason they believe in will create a unique and differentiated customer experience almost naturally.