Intrepid I.T.

🤖🏆 Proud to Support the Armada Pi-Gears Robotics Team! 🏆🤖

We are thrilled to be a proud sponsor of the Armada Pi-Gears, an incredible middle school robotics team from Armada, Michigan. These dedicated students have been working tirelessly on their journey through the FIRST Tech Challenge (FTC), winning the State Championship and earning a spot in the prestigious World Championship in Houston, Texas! Less than 1% of all FTC teams are able to proceed to this level of competition.

Their passion for STEM and teamwork has led them to achieve amazing success, and we are honored to support them in their journey. We invite you to join us in celebrating their achievements and helping them reach the World Championship by donating to their GoFundMe campaign: https://gofund.me/66fcf6f3

Let's come together to empower these future innovators and show them that we believe in their dreams! 💡🚀

Help Armada Pi-Gears Go To The World Championship, organized by Armada Pi-Gears The Armada Pi-Gears is a middle school FTC robotics team based in A… Armada Pi-Gears needs your support for Help Armada Pi-Gears Go To The World Championship

compensation: Salary
employment type: Full Time

Job Overview:
We are looking to expand our team! This is an entry level, full time position. Position is located onsite in Shelby Township.

Job Summary:

The IT Technical Support position assists the Intrepid IT team with all aspects of our client's computer systems.
-Answer Help Desk Calls
-Assist our team in the organization of all incoming support requests
-Create, manage, and update support tickets
-Assist with field work as requested
-Provide end user support on all client computer applications, desktops, laptops, printers, and phones
-Perform advanced computer support tasks
-Track and update support requests within the support desk ticketing system
-Troubleshoot problems and advise on the appropriate action
-Communicate technical concepts to non-technical users
-Work independently to prioritize tasks or in a team environment

Skills
- Honest and hard working
- Problem Solver
- Experience as an IT Technician or relevant position
- Excellent communication ability and people skills
- An understanding of computer systems and networks
- Knowledge of cyber security
- Willingness to learn new ways to do things

Requirements:
- Reliable transportation and a valid driver's license
- Work hours will be mainly during normal business hours, however it may include some weekends and/or evenings

We service customers all over the Greater Detroit Metropolitan area, and sometimes beyond.

Mileage reimbursement is given.

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