Affinitiv
Elevating the dealership experience with fully integrated data-driven solutions for the automotive customer lifecycle
Mission
Drive the next generation customer experience by partnering with OEMs and retailers to accelerate performance and inspire loyalty. Vision
Elevating the dealership experience with fully integrated data-driven solutions for the automotive customer lifecycle. Affinitiv's Diversity Council
BRIDGE: Building Real Inclusion via Deliberate Growth and Empathy
https://youtu.be/oa6Z0CAsbL8
06/24/2026
Owner retention marketing can be challenging, but it doesn't have to be.
Affinitiv Essentials offers over 300 professionally designed, fully customizable, dealer-centric communications that convey your message through multi-channel campaigns across email, direct mail, phone, and SMS.
Talk with one of our experts today. See how AI-powered Essentials lifecycle marketing helps dealerships stay connected long after the sale: https://bit.ly/4wqttGb
06/24/2026
Is your service department overbooked one week and underutilized the next? Learn how dealerships can balance service demand with capacity using scheduling software, digital inspections, and omni-channel communications in our latest blog.
Service Demand vs. Capacity Planning for Dealerships - Affinitiv Service departments face a constant balancing act. Customers want fast, convenient service appointments, while dealerships need to manage
06/23/2026
More drivers are choosing hybrids as the perfect vehicle middle ground: lower fuel costs, less range anxiety, and no charging routine required.
We can help you connect with drivers who want to discover the best of both worlds with hybrid vehicles. Contact us today to learn more.
Digital Advertising | Engage Your Target Audience Establish A Strong Brand Identity And Capture New Audiences With Strategic Advertising Across Paid Search, SEO, Social Media, Display, Video, And More.
06/21/2026
06/15/2026
The right service software books appointments, balances capacity, improves the customer experience, and connects service operations with lifecycle marketing that drives retention and revenue. Read our new blog for a breakdown of what dealerships should look for when evaluating a scheduling platform.
Choosing Service Scheduling Software That Drives Retention and Revenue - Affinitiv Your service department either runs on time or it doesn't run at all. When appointments stack up unpredictably, bays sit empty
06/10/2026
Upcoming Webinar Alert:
Thursday, June 11, 2026
1pm- 1:45pm ET
Customers aren’t browsing the internet the way they used to, they’re asking AI. Platforms like ChatGPT, Google AI Overviews, Gemini, Siri, and Copilot are increasingly deciding which dealerships shoppers see, trust, and consider; often before a customer ever clicks a website.
Join Affinitiv and Janae Puleo, Director of Digital Marketing, for a must-see webinar, covering these topics:
- The difference between SEO, AEO, and GEO
- Why dealerships are seeing shifts in clicks, impressions, and rankings
- How AI chooses which businesses to recommend
- Why structured content, authority, and trust signals matter more than ever
- What happens when dealerships fail to adapt
- How early adopters can build long-term AI visibility advantages
- and more!
Save your spot by registering here:
d6f7a5b2-e199-4c40-b092-ce590e2d244c@c48631c6-3ffd-49a5-b8b1-20cd682c4f5a" rel="ugc" target="_blank">https://events.teams.microsoft.com/event/d6f7a5b2-e199-4c40-b092-ce590e2d244c@c48631c6-3ffd-49a5-b8b1-20cd682c4f5a
06/10/2026
The biggest growth opportunity in your dealership may already be in your database.
In today's CBT News interview, Affinitiv CEO Sharon Kitzman shares why the service lane remains one of the most overlooked drivers of vehicle sales, retention, and customer loyalty. It’s a fresh look at a strategy hiding in plain sight and one that dealerships can't afford to ignore.
See the full interview here:
The dealership growth strategy hiding in plain sight Affinitiv CEO Sharon Kitzman says dealership must reconnect sales and service to drive conversions and protect loyalty in a tough market.
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60606