Referral Lab

Referral Lab

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Referral Lab is a dental referral management platform that tracks referrals, analyzes conversions, automates tasks, and boosts efficiency.

It enhances scheduling, insights, and communication for practices.

09/24/2026

We're back in Orlando! Catch Referral Lab at the Pikos Symposium 2026, September 24-26.
Pikos Institute

Whether you're looking to strengthen your referral network, streamline growth strategy, or just want to connect โ€” we'd love to see you there. Let us know if you'll be attending!

09/22/2026

๐ŸŽ™๏ธ๐“๐ก๐ž ๐’๐ฉ๐ž๐œ๐ข๐š๐ฅ ๐‹๐ข๐ฌ๐ญ๐ฌ #๐Ÿ๐Ÿ”: ๐–๐ก๐ฒ ๐’๐ฉ๐ž๐œ๐ข๐š๐ฅ๐ญ๐ฒ ๐‚๐š๐ฌ๐ž๐ฌ ๐Š๐ž๐ž๐ฉ ๐†๐ž๐ญ๐ญ๐ข๐ง๐  ๐‡๐š๐ซ๐๐ž๐ซ ๐ฐ๐ข๐ญ๐ก ๐ƒ๐ซ. ๐‡๐ฎ๐ง๐ญ๐ž๐ซ ๐ƒ๐š๐ฐ๐ฌ๐จ๐ง

A large DSO spends $180K training a new dentist. Almost all of it goes to endo, aligners, and implants.

None of it goes to the skill that actually fills a schedule: getting someone to say yes to treatment.

Dr. Hunter Dawson joins Special List #26 to break down why the answer isn't more services โ€” it's comprehensive diagnosis and real communication.

Hosted by ๐‚๐š๐ฆ๐ž๐ซ๐จ๐ง ๐…๐ฎ๐ฅ๐ฅ, ๐ƒ๐ซ. ๐Œ๐ข๐œ๐ก๐š๐ž๐ฅ ๐’๐ž๐๐š, ๐š๐ง๐ ๐ƒ๐ซ. ๐‰๐š๐ฌ๐จ๐ง ๐’๐จ๐ฎ๐ฒ๐ข๐š๐ฌ, this episode with Dr. Hunter Dawson offers practical takeaways on why specialty cases are getting harder, how to diagnose comprehensively enough that patients say yes, and what it actually takes to build a referral network โ€” and a career โ€” that lasts.

๐ŸŽง ๐๐จ๐ฐ ๐ฌ๐ญ๐ซ๐ž๐š๐ฆ๐ข๐ง๐  on Apple Podcasts, Spotify, Pandora, iHeartRadio, Pocket Casts, and more.
๐Ÿ‘‰ ๐–๐š๐ญ๐œ๐ก / ๐‹๐ข๐ฌ๐ญ๐ž๐ง: https://www.speciallists.com/special-list-26-why-specialty-cases-keep-getting-harder-with-dr-hunter-dawson/

09/21/2026

๐ŸŽ™๏ธ ๐๐„๐– ๐„๐๐ˆ๐’๐Ž๐ƒ๐„: ๐“๐ก๐ž ๐’๐ฉ๐ž๐œ๐ข๐š๐ฅ ๐‹๐ข๐ฌ๐ญ๐ฌ #๐Ÿ๐Ÿ”: ๐–๐ก๐ฒ ๐’๐ฉ๐ž๐œ๐ข๐š๐ฅ๐ญ๐ฒ ๐‚๐š๐ฌ๐ž๐ฌ ๐Š๐ž๐ž๐ฉ ๐†๐ž๐ญ๐ญ๐ข๐ง๐  ๐‡๐š๐ซ๐๐ž๐ซ ๐ฐ๐ข๐ญ๐ก ๐ƒ๐ซ. ๐‡๐ฎ๐ง๐ญ๐ž๐ซ ๐ƒ๐š๐ฐ๐ฌ๐จ๐ง

A large DSO spends $180K training a new dentist. Almost all of it goes to endo, aligners, and implants.

None of it goes to the skill that actually fills a schedule: getting someone to say yes to treatment.

Dr. Hunter Dawson joins Special List #26 to break down why the answer isn't more services โ€” it's comprehensive diagnosis and real communication.

Hosted by ๐‚๐š๐ฆ๐ž๐ซ๐จ๐ง ๐…๐ฎ๐ฅ๐ฅ, ๐ƒ๐ซ. ๐Œ๐ข๐œ๐ก๐š๐ž๐ฅ ๐’๐ž๐๐š, ๐š๐ง๐ ๐ƒ๐ซ. ๐‰๐š๐ฌ๐จ๐ง ๐’๐จ๐ฎ๐ฒ๐ข๐š๐ฌ, this episode with Dr. Hunter Dawson offers practical takeaways on why specialty cases are getting harder, how to diagnose comprehensively enough that patients say yes, and what it actually takes to build a referral network โ€” and a career โ€” that lasts.

๐ŸŽง ๐๐จ๐ฐ ๐ฌ๐ญ๐ซ๐ž๐š๐ฆ๐ข๐ง๐  on Apple Podcasts, Spotify, Pandora, iHeartRadio, Pocket Casts, and more.
๐Ÿ‘‰ ๐–๐š๐ญ๐œ๐ก / ๐‹๐ข๐ฌ๐ญ๐ž๐ง: https://www.speciallists.com/special-list-26-why-specialty-cases-keep-getting-harder-with-dr-hunter-dawson/

09/18/2026

๐ŸŽ™๏ธ๐“๐ก๐ž ๐’๐ฉ๐ž๐œ๐ข๐š๐ฅ ๐‹๐ข๐ฌ๐ญ๐ฌ #๐Ÿ๐Ÿ“: ๐‡๐จ๐ฐ ๐–๐ž ๐“๐š๐ฅ๐ค ๐Ž๐ฎ๐ซ๐ฌ๐ž๐ฅ๐ฏ๐ž๐ฌ ๐Ž๐ฎ๐ญ ๐จ๐Ÿ ๐“๐ซ๐ž๐š๐ญ๐ฆ๐ž๐ง๐ญ ๐ฐ๐ข๐ญ๐ก ๐ƒ๐ซ. ๐‰๐จ๐ฌ๐ก ๐€๐ฎ๐ฌ๐ญ๐ข๐ง

Sometimes the biggest thing standing between a patient and treatment isn't cost, insurance, or even fear โ€” it's the story they've already told themselves before they ever sit down in the chair.

On this week's ๐“๐ก๐ž ๐’๐ฉ๐ž๐œ๐ข๐š๐ฅ ๐‹๐ข๐ฌ๐ญ๐ฌ, we're joined by ๐ƒ๐ซ. ๐‰๐จ๐ฌ๐ก ๐€๐ฎ๐ฌ๐ญ๐ข๐ง to break down exactly how patients talk themselves out of care โ€” and what doctors and teams can do to flip that script.

Hosted by ๐‚๐š๐ฆ๐ž๐ซ๐จ๐ง ๐…๐ฎ๐ฅ๐ฅ, ๐ƒ๐ซ. ๐Œ๐ข๐œ๐ก๐š๐ž๐ฅ ๐’๐ž๐๐š, ๐š๐ง๐ ๐ƒ๐ซ. ๐‰๐š๐ฌ๐จ๐ง ๐’๐จ๐ฎ๐ฒ๐ข๐š๐ฌ, this episode offers practical takeaways on turning diagnosis into case acceptance, using technology to sell without feeling like selling, and building restorative treatment plans patients actually say yes to.

๐ŸŽง ๐๐จ๐ฐ ๐ฌ๐ญ๐ซ๐ž๐š๐ฆ๐ข๐ง๐  on Apple Podcasts, Spotify, Pandora, iHeartRadio, Pocket Casts, and more.
๐Ÿ‘‰ ๐–๐š๐ญ๐œ๐ก / ๐‹๐ข๐ฌ๐ญ๐ž๐ง: https://www.speciallists.com/special-list-25-how-we-talk-ourselves-out-of-treatment-with-dr-josh-austin/

09/17/2026

You listen to podcasts already. Add this one to the list. ๐ŸŽง

๐—ง๐—ต๐—ฒ ๐—ฆ๐—ฝ๐—ฒ๐—ฐ๐—ถ๐—ฎ๐—น ๐—Ÿ๐—ถ๐˜€๐˜๐˜€ โ€” hosted by Cameron Full, Dr. Michael Seda, & Dr. Jason Souyias. Every week, a new guest (private practice or managed) shares the insights it took them decades to learn.

Skip the hard lessons. Learn from theirs.

๐Ÿ‘‰https://www.speciallists.com/

09/16/2026

๐ŸŽ™๏ธ๐“๐ก๐ž ๐’๐ฉ๐ž๐œ๐ข๐š๐ฅ ๐‹๐ข๐ฌ๐ญ๐ฌ #๐Ÿ๐Ÿ“: ๐‡๐จ๐ฐ ๐–๐ž ๐“๐š๐ฅ๐ค ๐Ž๐ฎ๐ซ๐ฌ๐ž๐ฅ๐ฏ๐ž๐ฌ ๐Ž๐ฎ๐ญ ๐จ๐Ÿ ๐“๐ซ๐ž๐š๐ญ๐ฆ๐ž๐ง๐ญ ๐ฐ๐ข๐ญ๐ก ๐ƒ๐ซ. ๐‰๐จ๐ฌ๐ก ๐€๐ฎ๐ฌ๐ญ๐ข๐ง

Sometimes the biggest thing standing between a patient and treatment isn't cost, insurance, or even fear โ€” it's the story they've already told themselves before they ever sit down in the chair.

On ๐“๐ก๐ž ๐’๐ฉ๐ž๐œ๐ข๐š๐ฅ ๐‹๐ข๐ฌ๐ญ๐ฌ, we're joined by ๐ƒ๐ซ. ๐‰๐จ๐ฌ๐ก ๐€๐ฎ๐ฌ๐ญ๐ข๐ง to break down exactly how patients talk themselves out of care โ€” and what doctors and teams can do to flip that script.

Hosted by ๐‚๐š๐ฆ๐ž๐ซ๐จ๐ง ๐…๐ฎ๐ฅ๐ฅ, ๐ƒ๐ซ. ๐Œ๐ข๐œ๐ก๐š๐ž๐ฅ ๐’๐ž๐๐š, ๐š๐ง๐ ๐ƒ๐ซ. ๐‰๐š๐ฌ๐จ๐ง ๐’๐จ๐ฎ๐ฒ๐ข๐š๐ฌ, this episode offers practical takeaways on turning diagnosis into case acceptance, using technology to sell without feeling like selling, and building restorative treatment plans patients actually say yes to.

๐ŸŽง ๐๐จ๐ฐ ๐ฌ๐ญ๐ซ๐ž๐š๐ฆ๐ข๐ง๐  on Apple Podcasts, Spotify, Pandora, iHeartRadio, Pocket Casts, and more.
๐Ÿ‘‰ ๐–๐š๐ญ๐œ๐ก / ๐‹๐ข๐ฌ๐ญ๐ž๐ง: https://www.speciallists.com/special-list-25-how-we-talk-ourselves-out-of-treatment-with-dr-josh-austin/

09/15/2026

Big news coming your way! We are finalizing our 2027 In-Person Course Schedule โ€” get ready for hands-on training designed to help your team master referral management and drive real growth.

Stay tuned for dates, locations, and details. This is one you won't want to miss! ๐Ÿ‘€

Photos from Referral Lab's post 09/10/2026

Find Referral Lab in the latest issue of Dental Economics: "Capturing the Leak: The Value in Non-Scheduled Referrals"

"You don't need more referrals. You need to stop losing the ones you already have."

Every unscheduled referral is a patient โ€” and revenue โ€” slipping through the cracks. Read our latest feature to learn where the leaks happen and how practices can start capturing that lost value.

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