Hagler Process

🎉 We’re excited to introduce Katie Collins, our new Sales Engineer! 🎉

Originally from Jackson, Tennessee, Katie has called Chattanooga home for the past four years. She graduated from The University of Tennessee at Chattanooga last month with a bachelor's degree in Chemical Engineering.

Outside of work, Katie enjoys traveling, exploring new cultures, and sampling local cuisine along the way. She has already visited Spain and Italy and hopes to continue adding new countries to her list. She's also an avid soccer fan and is currently cheering on Spain during the World Cup. At home, she's a proud cat mom and is looking forward to adopting another furry friend soon!

As a recent graduate, Katie is passionate about mentoring and inspiring young girls to pursue careers in engineering. We're thrilled to have her join our team and can't wait to see all she accomplishes as she grows into her new role with us! Welcome to the team, Katie!

Meet Blake Austin, PMP, our Project Manager at HAGLER Process!

Blake's path to industrial project management actually started in sports. After earning a degree in Sport Management and spending seven years managing a nationwide sporting goods retail store, he transitioned into industrial sales when he joined HAGLER 12 years ago. Since then, he's worn many hats, from Inside Sales and Application Engineering to administrative support and beyond. As Blake puts it, his journey has been "anything but a straight line," but each role gave him a new perspective and helped prepare him for where he is today.

One lesson that has stayed with Blake throughout his career is that relationships matter. The strongest partnerships are built on trust, and that remains at the center of lasting success. What Blake enjoys most about project management is the complexity. He thrives on bringing order to projects with dozens of moving parts, from vendors and timelines to technical requirements and customer expectations. For him, the most rewarding projects are not always the easiest ones. They are the ones where challenges arise and the team finds a way to deliver anyway.

After more than a decade at HAGLER, one of Blake's favorite parts of the journey has been watching the company and its people grow. Seeing team members gain confidence, take on new responsibilities, and develop into leaders has been especially rewarding.

Outside of work, Blake's favorite place to be is with his wife and kids, especially on the lake or hiking somewhere new during the summer months. In his free time, you'll likely find him listening to a history podcast, watching a science documentary, or exploring the latest technology and gadgets. If there's something new to learn, chances are Blake is already reading about it!

We're grateful for Blake's leadership, adaptability, and dedication to our customers. His willingness to embrace new challenges, continue learning, and find solutions when things get complicated has made a lasting impact on HAGLER and the customers we serve. Thanks Blake for all you do!

Authorized Service Center | 🐬 Aquarium Project Spotlight: Fybroc 1500 Pump Restoration

When a local aquarium experienced issues with a critical Fybroc 1500 fiberglass pump, our team stepped in to help restore reliable operation. During teardown and inspection, our technicians identified a leaking rear lip seal, loose mechanical seal set screws, and bearing-related concerns that warranted a complete evaluation and repair. Following restoration, the pump was returned to service and ready to support the aquarium's critical water circulation system once again.

Fybroc pumps are engineered for corrosive environments and are known for their fiberglass-reinforced construction, reliability, and long service life, making them an excellent fit for demanding applications like this one. As an Authorized Service Center (ASC) partner with Tusk Industrial, we're proud to support customers with repair, restoration, and service solutions for equipment operating in unique and challenging environments.

If you're experiencing reliability or performance issues with your rotating equipment, contact our team. We'd be happy to evaluate your equipment, identify the root cause of the problem, and help determine the best solution for your application.

We're excited to announce that HAGLER Process is now an authorized distributor of Magnatex Pumps! 🎉

Magnatex is known for delivering reliable, high-performance pump solutions for demanding industrial applications. This partnership allows us to provide our customers with an even broader range of pump technologies backed by the trusted support of our team.

Contact us today, and we'd be happy to help you find the right solution for your application!

The Hagler story spans more than 70 years, but we're not just focused on where we've been, we're focused on where we're going.

From our roots in the pump industry to the engineering, service, repair, reverse engineering, and reliability solutions we provide today, we've continued to evolve alongside our customers' needs.

What hasn't changed is our commitment to doing things the right way: building strong relationships, solving tough challenges, and delivering dependable solutions that keep operations running.

As a family-owned and operated company, we're proud of the legacy that got us here, and even more excited about what's ahead.

Thank you to our customers, partners, and team members who have been part of the journey.

Quality, Engineered, Solutions. Built on trust. Driven by people.

We are excited to welcome April Bryson to the HAGLER Process team as our Operations Coordinator! 🎉

She brings nearly two decades of experience in the valve and actuation industry, having worked in the field since 2007. Her extensive industry knowledge and commitment to customer service make her a valuable addition to our growing team.

Outside of work, April enjoys spending time with her family. She is married, has two adult children, and recently became a proud grandmother to her first grandson! She also serves as the treasurer for her local dart league, where she enjoys staying involved in her community.

We’re happy to have her as part of the HAGLER Process team and look forward to the expertise and perspective she brings. Welcome, April!

How do you determine the exact bolt-hole clocking of a field-fit fl**ge when you're not allowed to remove the equipment, or even the studs and nuts?

That was the challenge our team recently faced at a nuclear facility.

Our client needed the precise orientation ("clocking") of two welded slip-on fl**ges located on a large TEE-shaped heat exchanger head. Because the equipment was in service at a nuclear site, the exchanger heads could not be removed, and the fl**ge studs and nuts were required to remain installed throughout the project.

To solve this challenge, our metrology team captured highly accurate scan data using our ZEISS T-SCAN HAWK 2 directly in the field and reverse engineered the results into detailed 3D CAD models.

The complexity came from determining the bolt-hole centerlines without direct access to the bolt holes themselves. Using the scanned geometry of the installed studs and nuts, our engineering team:

✔ Captured high-resolution field scan data of the exchanger head and fl**ge assemblies

✔ Created accurate 3D reverse-engineered CAD models from the scan data

✔ Performed multiple cross-sectional analyses through the nut geometry

✔ Determined individual nut center points and generated a best-fit bolt circle

✔ Calculated the exact bolt-hole clocking pattern and fl**ge orientation

✔ Validated the final model through scan-to-CAD deviation analysis

The result was a highly accurate digital representation of the installed equipment, allowing the client to move forward with confidence, without removing critical components or disrupting operations.

We recently hosted a lunch and learn on energetics and explosive duty pump applications, where we discussed why standard design rules do not always apply and why mitigating risk is critical.

In these environments, we often recommend the Wilfley A9 Chemical Pump with specific engineered modifications as a strong option for severe duty conditions, supported by thoughtful system design. Wilfley specializes in highly modified and custom pump designs for high risk services.

That is where the right pump, application experience, and maintenance partner make all the difference.

As a distributor of Wilfley pumps, we work closely with teams to apply the right solutions for these critical environments, always keeping safety and reliability a top priority.

Field repair completed on an Armstrong Pumps Series 4030 for a corporate building's cooling system.

Our team handled the complete pull, rebuild, installation, and alignment onsite to minimize downtime and restore reliable operation.

From emergency repairs to planned maintenance, HAGLER Process provides dependable rotating equipment service both in the field and in the shop. Proud of the crew for delivering quality work from teardown to startup.

As we head into Memorial Day weekend, we pause to remember and reflect on the brave men and women who made the ultimate sacrifice for our freedom. 🇺🇸

Our Chattanooga and Kingsport locations will be closed Monday, May 25th in observance of Memorial Day. Wishing everyone a safe, meaningful, and relaxing weekend with loved ones.