Levifi

📊 Customer loyalty isn’t about “wowing” customers. It’s about making life easier.

Matthew Dixon’s The Effortless Experience turns conventional wisdom on its head: going above and beyond isn’t what keeps customers coming back — removing friction is.
At Levifi, we’ve adapted these insights to managed IT, document management, and workplace technology. The result?
✅ Fewer handoffs.
✅ Faster resolutions.
✅ Technology that “just works.”
In our latest post, we break down 8 lessons from the book — including Next-Issue Avoidance, Channel Switching prevention, and designing self-service that actually helps.

Levifi - Effortless Technology = Loyal Customers Learn 8 ways to make workplace technology effortless, inspired by The Effortless Experience, adapted for managed IT and document solutions.

Levifi, a managed technology services provider serving clients in the Carolinas and Georgia reports on the ever-changing trends of Artificial Intelligence (AI) and their impact on the workplace.

Levifi - 5 Changing Trends of AI and Their Impact on the Workplace Levifi, a leading managed technology services provider (MTSP), is reporting on 5 changing trends of AI in the workplace.

28% of an average office worker’s time is spent on reading and replying to e-mails while only 14% is spent on communicating and collaborating with their team.[1] E-Mail overload was a major factor for some team members to feel overwhelmed and stressed out. Enough was enough, so we went on a mission to change that imbalance.

[1] The social economy: Unlocking value and productivity through social technologies | McKinsey

Levifi - Why we Banned Internal E-mails Levifi banned the use of internal E-Mails and implemented Microsoft Teams as their collaboration platform.

Many of you are in the midst of budget planning for 2025.
Creating an effective IT budget is crucial to short-term goals and long-term success.
Our helpful tips: Levifi - Creating an Effective IT Budget

With gratitude on Veterans Day to all of the remarkable individuals who have helped safeguard our freedom through their courage, sacrifice, and dedication to our country. We salute you and our co-workers Arnold Rachal, Jerry Huffer, Craig Henson, Randy Sparks, Dana Williams, Brigit Morehead, David Garcia, Carlos Valencia, Tony Denney, Jose Lagoa, and Thomas Fimian.

Thank you for your service!

Many Thanks to the Wilmington Levifi team, family members and friends who participated in the AFSP Darkness to Light Walk in Wilmington. Missy's team raised the most funds and made a big difference in raising awareness of su***de prevention and mental health in the Wilmington community and beyond.

A heartfelt Thank You to the Charleston team and family members who participated in the AFSP Darkness to Light Walk. Raising awareness of su***de prevention and mental health makes a positive difference in our communities!

Thank you, EO Charleston, for the membership spotlight!

https://www.eocharleston.org/news/eo-charleston-member-spotlight-thomas-fimian

EO Charleston Member Spotlight: Thomas Fimian — EO Charleston When it comes to customer service, every company insists they provide the highest quality of care for their customers. However, very few apply that mentality to the pillar of their very existence. Thomas Fimian and his business Levifi are dedicated to providing “white glove” service every time.

Am proud to work for a company that takes an active role in giving back to the community. In 2021, Levifi entered a partnership with the American Foundation for Su***de Prevention (AFSP).

Please join us for the Savannah Out of the Darkness event Saturday, September 14th, 2024. Give hope to this important cause through participation with our local team, creating a team of your own, donations, and/or sponsorship. Family and friends welcomed and encouraged to join too. We look forward to seeing you there!

Register here | https://bit.ly/4dZDQrh

Get the popcorn, take a seat and enjoy the video...

Levifi - White Glove Service What we do for you to have your back. Here is who we are and how we help businesses succeed with awesome workplace technology.