CWEP

🚧 𝗪𝗘𝗦𝗧 𝗣𝗔𝗥𝗞𝗜𝗡𝗚 𝗟𝗢𝗧 𝗖𝗢𝗡𝗦𝗧𝗥𝗨𝗖𝗧𝗜𝗢𝗡 — 𝗣𝗛𝗔𝗦𝗘 𝟮 🚧
Phase 2 of our West Parking Lot project begins 𝗧𝗢𝗗𝗔𝗬, September 21! As construction moves into the next phase, please be aware of a few important changes when visiting the CWEP office:

➡️ 𝗗𝗿𝗶𝘃𝗲-𝗧𝗵𝗿𝘂: 𝗢𝗣𝗘𝗡 — Customers must now enter the drive-thru from 𝗛𝗮𝘇𝗲𝗹 𝗦𝘁𝗿𝗲𝗲𝘁.
➡️ 𝗖𝗪𝗘𝗣 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗞𝗶𝗼𝘀𝗸: 𝗧𝗘𝗠𝗣𝗢𝗥𝗔𝗥𝗜𝗟𝗬 𝗖𝗟𝗢𝗦𝗘𝗗 until construction is complete.
➡️ 𝗔𝗹𝘁𝗲𝗿𝗻𝗮𝘁𝗲 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗞𝗶𝗼𝘀𝗸: Customers can continue to make kiosk payments at our second kiosk located at 𝗞𝗶𝗻𝗴 𝗖𝗮𝘀𝗵 𝗦𝗮𝘃𝗲𝗿, 𝟭𝟮𝟮𝟯 𝗪. 𝗖𝗲𝗻𝘁𝗿𝗮𝗹 𝗔𝘃𝗲.
➡️ 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗟𝗼𝗯𝗯𝘆: 𝗢𝗣𝗘𝗡 during regular business hours.

Please use extra caution and follow posted signage when visiting our complex while construction is underway.

We appreciate your patience and understanding as we complete these improvements to better serve our customers! 💙

📣 𝗡𝗘𝗪 𝗜𝗧𝗘𝗠𝗦 𝗨𝗣 𝗙𝗢𝗥 𝗕𝗜𝗗!
Looking for a deal? 👀 CWEP has new surplus items available for public auction through GovDeals!

Auctions are open to the public, so check out the latest listings, place your bid and you might just find your next great deal. Browse CWEP’s available items and start bidding today! 👉 https://www.govdeals.com/en/search?kWord=carthage%20water

New items may be added as surplus becomes available, so be sure to check back!

We're always proud to see CWEP represented on the national stage!👏

This week our CFO, Kelli Nugent, helped kick off the American Public Power Association Business & Financial Conference and Cybersecurity & Technology Summit with opening remarks. General Manager Chuck Bryant also took the stage, joining a panel discussion on the challenges facing public power utilities today.

We’re proud to see Kelli and Chuck representing CWEP well and sharing their experience and leadership with our national association! 💙

‼️ 𝗨𝗣𝗗𝗔𝗧𝗘 ‼️- 9/16 @ 3:11pm

Crews have successfully completed repairs to the main and water is back on to the affected areas.

Poplar St. will be back open to traffic within the hour. We appreciate your patience. Have a great rest of your day!
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‼️ 𝗨𝗣𝗗𝗔𝗧𝗘 ‼️- 9/16 @ 2:00pm

As crews continue repairs, water will be off to customers on Poplar St. from Sophia St. to Baker Blvd., and on Cedar St. from Sophia St. to Baker Blvd.

Crews are continuing to work as quickly and safely as possible to make repairs. We apologize for the inconvenience and appreciate your patience! We’ll continue to provide updates as more information becomes available.
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⚠️ 𝗠𝗔𝗜𝗡 𝗕𝗥𝗘𝗔𝗞 𝗔𝗟𝗘𝗥𝗧 ⚠️ - 9/16 @ 8:55am

CWEP crews are responding to a water main break on the 1100 block of Poplar St. The road will be closed on Poplar St. from Baker Blvd. to Sophia St. There are no water outages at this time.

Please be mindful of road blocks and crews working in the area. We apologize for the inconvenience & will keep you updated as information becomes available!

𝗧𝗮𝗸𝗲 𝘁𝗵𝗲 𝗴𝘂𝗲𝘀𝘀𝘄𝗼𝗿𝗸 𝗼𝘂𝘁 𝗼𝗳 𝘆𝗼𝘂𝗿 𝘂𝘁𝗶𝗹𝗶𝘁𝘆 𝗯𝗶𝗹𝗹𝘀 𝘄𝗶𝘁𝗵 𝗕𝘂𝗱𝗴𝗲𝘁 𝗕𝗶𝗹𝗹𝗶𝗻𝗴!
Seasonal changes can cause your monthly utility costs to fluctuate, but CWEP’s Budget Billing Program can help make your payments more predictable. We look at your past 12 months of usage to calculate an average monthly amount, so you can pay the same amount each month and plan your household budget with confidence.
✅ More predictable monthly payments
✅ Easier household budgeting
✅ Same great CWEP services, just fewer billing surprises!

𝗘𝗻𝗿𝗼𝗹𝗹𝗺𝗲𝗻𝘁 𝗶𝘀 𝗼𝗽𝗲𝗻 𝗻𝗼𝘄! If you have at least 12 months of billing history at your current address and your account is in good standing, you may be eligible. https://www.cwep.com/your-account/payment-assistance/budget-billing/

📞 𝗖𝗮𝗹𝗹 𝗼𝘂𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝘁𝗲𝗮𝗺 𝗮𝘁 𝟰𝟭𝟳-𝟮𝟯𝟳-𝟳𝟯𝟬𝟬 𝘁𝗵𝗶𝘀 𝗺𝗼𝗻𝘁𝗵 𝘁𝗼 𝗹𝗲𝗮𝗿𝗻 𝗺𝗼𝗿𝗲 𝗼𝗿 𝘀𝗶𝗴𝗻 𝘂𝗽!

🚧 𝗪𝗘𝗦𝗧 𝗣𝗔𝗥𝗞𝗜𝗡𝗚 𝗟𝗢𝗧 𝗖𝗢𝗡𝗦𝗧𝗥𝗨𝗖𝗧𝗜𝗢𝗡 𝗨𝗣𝗗𝗔𝗧𝗘 🚧
Just a reminder that while Phase 1 of construction is still underway, several of our convenient payment options at the CWEP office remain OPEN and accessible!

➡️ 𝗗𝗿𝗶𝘃𝗲-𝗧𝗵𝗿𝘂: 𝗢𝗽𝗲𝗻 — please enter from Centennial Ave. and use the west lane.
➡️ 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗞𝗶𝗼𝘀𝗸: 𝗢𝗽𝗲𝗻 and accessible through the west drive-thru lane.
➡️ 𝗗𝗿𝗼𝗽 𝗕𝗼𝘅: 𝗢𝗽𝗲𝗻 and accessible from the sidewalk along Centennial Ave.
➡️ 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗟𝗼𝗯𝗯𝘆: 𝗢𝗽𝗲𝗻 during regular business hours.

Construction is moving along, and Phase 2 is expected to begin within the next few weeks. We’ll continue to keep you updated on any changes to access as the project progresses. Learn more here 👉 https://www.cwep.com/news-releases/40195/

Thank you for your patience and understanding as we make these improvements to better serve our customers! 💙

🎉 𝗛𝗮𝗽𝗽𝘆 𝗜𝗧 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀 𝗗𝗮𝘆! 🎉
Today, we’re celebrating our incredible CWEP IT team that works behind the scenes every day to keep our utility, and our community, connected, secure and running smoothly 24/7.

From supporting our day-to-day operations and protecting critical systems to keeping Carthage connected through CWEP Fiber, this crew plays an important role in nearly everything we do. Thank you to our IT professionals for your hard work, problem-solving and dedication to serving our community! 👏

And if you’re looking for local, reliable and affordable fiber internet, this is the team that helps make it happen! 𝗥𝗲𝗾𝘂𝗲𝘀𝘁 𝗖𝗪𝗘𝗣 𝗙𝗶𝗯𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝘁𝗼𝗱𝗮𝘆! 👉 https://www.cwep.com/home/check-availability-service-sign-up/

It’s a & we’re here to serve you! 𝗧𝗿𝘆 𝗼𝘂𝗿 𝗺𝗼𝗯𝗶𝗹𝗲 𝗮𝗽𝗽 𝗧𝗢𝗗𝗔𝗬 📲 for a quick, easy & efficient way to pay your bill, save time & take advantage of all the features it has to offer!

𝗔𝗽𝗽𝗹𝗲 𝗔𝗽𝗽 𝗦𝘁𝗼𝗿𝗲 👉 https://apple.co/3pOwDno
𝗚𝗼𝗼𝗴𝗹𝗲 𝗣𝗹𝗮𝘆 𝗦𝘁𝗼𝗿𝗲 👉 https://bit.ly/32RFLPb

Last Friday, some of our CWEP lineworkers competed in the 3rd Annual Missouri Public Utility Alliance Lineworker Rodeo, putting their skills to the test alongside lineworkers from across Missouri. We’re proud of our team for not only competing, but also helping make this year’s event a success, and especially proud to congratulate:

🏆 Noah Smith, CWEP Journeyman Lineman winning🥇 1st Place in the Journeyman Egg Climb

Events like the Lineworker Rodeo showcase the skill, precision and commitment to safety our lineworkers bring to the job every day as they work to keep Carthage powered. Congratulations to Noah and all who competed, and thank you to MPUA for another great event!

🇺🇸 𝗪𝗘 𝗥𝗘𝗠𝗘𝗠𝗕𝗘𝗥.
Today, we honor the nearly 3,000 lives lost on September 11, 2001, the heroes who ran toward danger, and the countless families and communities forever changed by that day.

Twenty-five years later, we continue to remember the courage, sacrifice and unity shown in the face of unimaginable tragedy.

May we never forget those we lost, those who served, and the strength we found in standing together as one nation. ❤️🤍💙
#911