FirstWatch
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FirstWatch® provides real-time situational awareness for public safety, public health and homeland
FirstWatch has been monitoring LIVE Computer-Aided Dispatch (CAD) data since 1999, when FirstWatch was first installed in Kansas City, Mo. Since then, FirstWatch has analyzed more than 100,000,000 incidents to date (averaging one new record every 1.8 seconds - more than 15,000,000 new records every year), making it the largest international aggregated database of its kind. Developed in cooperation
Excited to share that we all had an amazing time at the annual FirstWatch summer gathering yesterday at the Catamaran Resort Hotel & Spa, in San Diego.
As a mainly remote workforce it was great to meet, greet, and mingle with co-workers and colleagues and catch up in person.
The Catamaran is also home to our own Collaborate Live Conference (https://firstwatch.net/collaborate-live/). Come join us at this amazing location September 14 – 17, 2026
This week Terry tells us all about Collaborate Live, FirstWatch’s premier user conference where data, innovation and improvement come together.
Taking place September 14 – 17, 2026 in San Diego, California, Collaborate Live brings together FirstWatch users, public safety leaders, analysts, clinicians and innovators from across EMS, fire, law enforcement and healthcare.
More than just a conference, Collaborate Live is an opportunity to learn from peers, share success stories, explore new ideas and discover practical ways to turn data into meaningful action.
Attendees can expect hands-on learning, user-led presentations, product updates, networking opportunities and plenty of real-world examples showing how agencies are using FirstWatch to improve operations, workforce wellness, clinical performance and community outcomes. Whether you’re a long-time user or just beginning your FirstWatch journey, Collaborate Live offers something for everyone.
Want to learn more or register? Visit:
📍 https://firstwatch.net/collaborate-live/
06/15/2026
This Pride Month, we celebrate and thank the LGBTQIA+ people who help make our company, our customer organizations, and public safety and public health communities stronger. We are especially grateful for the LGBTQIA+ team members who have been part of our story almost since the beginning and who have helped shape who we are today. Thank you for who you are and for your leadership, service, and commitment—not just during Pride Month, but always. 🫶
It’s Tuesday so it’s…..Terry Time!
This week Terry Fitch gives us a preview of Pinnacle, one of EMS leadership’s premier conferences.
Taking place July 13–16 at the Sheraton San Diego Resort, Pinnacle brings together chiefs, directors, executives and emerging leaders from across North America to explore leadership, innovation, strategy and the future of EMS. Hosted by Fitch & Associates, the conference has become a fixture on the EMS leadership calendar for those looking to challenge their thinking, share ideas and prepare their organizations for what’s next.
FirstWatch is proud to be a sponsor and exhibitor at Pinnacle once again. Terry and the team are looking forward to connecting with current users, future partners and friends from across the EMS community while showcasing how FirstWatch helps agencies turn data into actionable intelligence that supports better decisions, improved performance and better patient care.
If Pinnacle is on your calendar, be sure to stop by the FirstWatch booth and say hello.
📍 Pinnacle EMS Leadership Forum
https://pinnacle-ems.com/
📍 FirstWatch Conference Schedule
https://firstwatch.net/resources/conferences/
Fitch & Associates Pinnacle EMS
06/05/2026
We are thoroughly enjoying our time at the Paramedic Chiefs of Canada Paramedic Chiefs Leadership Summit 2026 with friends from both North and South of the border. National EMS Management Association
06/02/2026
FirstWatch is thrilled to announce our 2026 - 2027 Jack Stout Fellow, Meagan M**f, Provincial Director of Learning & Development and incoming Operations Manager for Southwest Alberta at ALTA Paramedic Health. Meagan is compassionate, humane, and genuine, and she is clearly an emerging leader in EMS. Learn more about her!
Meagan M**f Selected as Recipient of the Prestigious 2026 - 2027 Jack Stout Fellowship Award for Leadership Development Meagan M**f, of Southwest Alberta at Alberta Health Services (AHS) Emergency Medical Services, has been selected as Jack Stout Fellow.
06/01/2026
Can't wait to see you there!
Check out this year's incredible line up of more than 50 speakers!
Learn more about each of these industry leaders, experts and educators at pinnacle-ems.com.
Click here to claim your Sponsored Listing.
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