Merchants Insurance Group

Merchants Insurance Group

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Merchants Insurance Group is a property and casualty insurance company headquartered in Buffalo, NY. We provide insurance for your business, home, and car.

For more than 100 years, Merchants Insurance Group has provided quality property and casualty insurance to protect your business, home and car. Our mission is to be the property and casualty insurance company independent agents trust most to serve their valued customers. We sell our products through a network of independent insurance agents because we believe they provide policyholders with a broad range of products and insurance expertise. As an insurance company, we know losses are stressful and confusing situations. We’ve made it easy to contact us: report your claim online; call one of our claim offices directly; or for Personal Auto claims, use our free Merchants Mobile app. Our service-oriented approach to property and casualty insurance includes a variety of payment plans and payment options such as online payments using either an eCheck or credit card and electronic funds transfer. You can always mail us a check, or use our free Merchants Mobile app with your iPhone or Android smartphones. Merchants Insurance Group provides financial protection to policyholders in the Northeastern, Mid-Atlantic, and North Central United States. Merchants Insurance Group is comprised of Merchants Mutual Insurance Company and Merchants Preferred Insurance Company. Both companies are rated "A-" by the A.M. Best Company, a global credit rating company that focuses on the insurance industry. We are headquartered in Buffalo, New York and have offices in Buffalo and Melville, New York; Bedford, New Hampshire; and Mt Laurel, New Jersey. Customer service, competitive rates, personalized attention and quality products make Merchants Insurance Group the insurance company of choice!

09/24/2026

Territory Manager Hannah Foor and Underwriter III Merri Martin had the opportunity to connect with a fantastic group of Ohio and Pennsylvania independent agents at Indium Fall Fest! Merri joined a carrier panel, sharing insights and discussing a range of topics with a packed room of agents.

To top off a great day, Merchants was honored as Regional Carrier of the Year! 🏆

09/23/2026

Merchants is proud to support The BISON Children's Scholarship Fund and their mission to empower students and families. 🙌🎓

09/22/2026

Congratulations to our agent partner Hanson & Ryan Inc. on their 150th anniversary! Merchants was thrilled to attend and sponsor the milestone anniversary celebration. 👏🤩

Pictured from left to right in top photo: Tim Smith, Regional Vice President of Merchants' Midlantic Regional Office; Carrie Ryan, CEO of Hanson & Ryan Inc.; Kristin Ryan, COO of Hanson & Ryan Inc.; Kim Stith, Territory Manager in Merchants' Midlantic region

Tips and Tricks to Make Your Halloween Business Season Soar 09/22/2026

It's the first day of FALL! 🍂🎃

Consider these tips to boost your business during the upcoming Halloween season:

Tips and Tricks to Make Your Halloween Business Season Soar Halloween is approaching quickly. Prepare your business for Halloween with these fun ideas from Merchants Insurance Group!

09/21/2026

We're seeking a Territory Manager to join our Western Strategic Business Center Regional Operations team!

Learn more & apply today: https://ow.ly/5i9i50ZPgj9

🔎

09/18/2026

Jason McCarty (Sr. Territory Manager) and Kevin Lasante (Regional Vice President, New England Regional Office) recently attended the Berkshire County Independent Insurance Agents Association's annual golf event, where they enjoyed a great day connecting with independent agent partners AND a great win! Here they are with Bob Tuttle and Dan Blaisdell of MountainOne Insurance. 🤝⛳

09/17/2026

Thank you, Edgy Vegy BFLO, for visiting our corporate office for lunch & generously donating 10% of profits from the afternoon to our 2026 United Way campaign! 👏🥦

09/17/2026

Our Buffalo colleagues had the opportunity to get their flu shots at the office this week!

Thank you to Independent Nursing Care for administering the flu shots, and thank you to our colleagues for participating. Stay healthy, everyone!

09/16/2026

We're seeking a Litigation Claims Adjuster to join our Claims Legal team. Hybrid work schedule!

Learn more & apply today: https://ow.ly/2WAG50ZO0v0

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Merchants Named Among “Western New York’s Top Private Companies” for Eighth Consecutive Year - Merchants Insurance Group 09/15/2026

For the eighth consecutive year, Merchants Insurance Group has been named on Buffalo Business First's "Western New York's Top Private Companies" list. 🙌

Read our announcement here:

Merchants Named Among “Western New York’s Top Private Companies” for Eighth Consecutive Year - Merchants Insurance Group For the eighth consecutive year, Buffalo Business First has named Merchants Insurance Group as one of “Western New York’s Top Private Companies.”

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Telephone

Address


250 Main Street
Buffalo, NY
14202

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 4pm