Innovative Events

Join us for the next episode of The MSP Roundtable Podcast with host Amy S. and guest speaker Joshua Rabe of Stratztus Services.

In this episode, we’ll dive into a timely and important conversation for defense contractors navigating the CMMC compliance journey:
When Your CMMC Partner Goes Dark: How Defense Contractors Can Get Back on Track Before the Deadline

Joshua brings real-world experience helping organizations understand where they stand, what gaps need attention, and how to move forward with clarity, especially when compliance support has stalled, disappeared, or left teams unsure of their next step.

We’ll talk about what contractors should do first, common CMMC mistakes to avoid, how to choose a partner you can trust, and why waiting too long can put deadlines and contracts at risk.

Internal Relationships, Team Culture & Staff Experience

Join us for a new episode of the podcast with Amy S., CEO of Innovative Events LLC, and James Kernan, CEO of Kernan Consulting, Inc., as we discuss the power of internal relationships and how they directly impact team culture, staff experience, customer experience, and business growth.

Strong companies are built from the inside out. In this conversation, we’ll explore how business owners and leaders can create healthier internal communication, improve team trust, build a culture people want to be part of, and strengthen the employee experience so teams are better equipped to serve clients and support long-term success.

In this episode, we’ll discuss:
-How internal relationships shape company culture
-Why staff experience matters just as much as customer experience
-Ways leaders can build trust, accountability, and communication within their teams
-How stronger internal alignment supports growth, retention, and client satisfaction
-Practical insights for creating a people-first business environment

Whether you are a business owner, team leader, manager, or professional looking to improve workplace culture, this episode will offer valuable insights and real-world perspective.

Join Amy Slater, host of The MSP Roundtable Podcast and CEO of Innovative Events, for a practical conversation with Tonya Petrozzi on the metrics, leadership habits, and accountability structures MSP owners should be watching closely.

In this episode, we’ll dig into what actually matters inside an MSP operation beyond basic activity tracking. Many MSPs know how many tickets were closed, but fewer are consistently measuring the numbers and behaviors that reveal profitability, service quality, team health, and scalability.

We’ll discuss:

MSP metrics that matter
What happens after you promote your best technician
How to set clearer leadership expectations
Non-management career paths for technical talent
Building a culture of accountability
Why psychological safety matters when teams are “secretly frustrated”

This conversation is designed for MSP owners, operators, service leaders, and IT professionals who want to make better decisions, develop stronger teams, and build healthier, more scalable businesses.

MSP growth is not just about getting bigger. It is about building a business that can scale with structure, clarity, and leadership.

Join Amy Slater, President of Innovative Events, on The MSP Roundtable Podcast as she welcomes Tim Thomson for a conversation focused on consulting, scaling MSPs, and the real-world lessons that come from experience in the channel.

Tim brings a practical perspective on what it takes for MSP owners to move beyond busy work, strengthen operations, build trust, and create a more sustainable path to growth. His work centers on helping MSPs think more strategically about leadership, positioning, client value, and business maturity.

In this episode, Amy and Tim will discuss:

• What often holds MSPs back from scaling
• Why operational maturity matters
• How consulting can help MSP leaders gain clarity
• Lessons from Tim’s experience working with MSPs
• What MSP owners should be thinking about as they grow

Tune in for a leadership-driven conversation designed for MSP owners, IT service providers, and channel professionals who are focused on building stronger, more scalable businesses.

Join us live for the Innovative Events LLC Podcast hosted by Amy S. 🎙️
We’re excited to welcome Jennifer Roy as our guest speaker for a powerful conversation on leadership growth in the MSP space.

As MSP businesses scale, leaders must evolve from being hands-on operators to strategic CEOs. This transition isn’t easy, but it’s essential for long-term success.

🎙️ Topic: Leadership Evolution: From Operator to CEO
How MSP leaders transition from doing the work to leading the business

📅 Event Details
Date: May 19, 2026
Time: 12:00 PM MST
📍 Streaming Live On: LinkedIn • Facebook • YouTube
👤 Guest Speaker: Jennifer Roy

➡️ Whether you're an MSP owner, operator, or emerging leader, this session will give you practical insights to help you step into your next level of leadership.

💬 Drop your questions in the comments and join us live, we’ll be answering audience questions at the end!

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