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4 Top Customer Service Tips For Small Business There are also some businesspeople out there who have discovered how to use new online tools to their advantage when dealing with customers. Read on for four tips.

Interested in using online videos to help market your brand? Here are 29 ways to improve your content material.

29 Tips to Make Your Video Marketing Easy Video marketing tips from social media pros: learn how to get started creating videos and improve how you market your videos for your business.

Need a low-cost way to reward your employees?

Low-cost ways to reward employees, and other SBA tips - USATODAY.com To help spread small-business wisdom, USA TODAY has asked the SBA to provide guidance on some common workplace quandaries.

Thinking of expanding your business development team? Bridge the gap between employee generations to help build your company's morale.

Expand Your Business Development Team | Scarlett Consulting | www.annescarlett.com Co-opt the talents of every generation!

Having strong - internal and external- goals can help your company push the limits and keep your employees motivated.

IBM joins elite group of 100-year-old companies - USATODAY.com Of more than 5,000 U.S. publicly traded companies, 486 are 100 years or older. What are the secrets for lasting that long?...

Businesses use different types of technology to help boost their customer service efforts.

High-Tech Tools for Customer Service Innovative small businesses are adopting sophisticated technology, like smartphone-readable codes and online chat, to improve customer service.

Here are five key content marketing strategies to boost your program success.

5 Content Marketing Strategies for Small Business Here are some tips to improve the effectiveness of your blogs posts, videos and tweets

First impressions meaning everything, especially when it comes to promoting a brand. It is important to make sure all employees are portraying your brand image correctly.

Rude, Pushy Salespeople Top List of Consumer Gripes | News - Advertising Age 64% of those questioned admitted to actually leaving a store during the past year as a result of poor customer service

Good business values benefit all aspects of your business.

Business values are good for profits ... and you, too - USATODAY.com Businesses are run by people, people have values that are important to them, and those values are reflected in those businesses.

In business, all details are important. In most cases, "minor details" are often the cause of bigger problems.

Entrepreneurs, be sure and mind the details ... all of them - USATODAY.com Too often in business, minor details are left to chance or forgotten completely.

Toyota failed to listen to customers and others when it comes to warnings about safety in its vehicles.

Panel says Toyota failed to listen to outsiders - Drive On: A conversation about the cars and trucks Panel says Toyota failed to listen to outsiders - Drive On: A conversation about the cars and trucks we drive - USATODAY.com

Whether it be internally, externally or online, it is important to make sure your marketing efforts are consistent and accurate inside and out.

Some hotels don't live up to online hype, disappointed guests say - USATODAY.com Photos and marketing claims on some hotel websites don't match reality, disappointed guests say. Hotels say that shouldn't happen and they seek to portray their properties accurately.