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Integrate with larger ITSM solutions like Jira Service Management or Zendesk and create a two-way sync with your Slack or Microsoft Teams workspace to supercharge your IT, Ops, or Support teams.
03/24/2021
🎉 Congrats to our friends at Slack for deepening the connection between companies partners, vendors, or customers with Slack Connect!
👀 Looking for a way to support your most valued customers in a more personal way learn how Slack Connect + Halp can help.
https://www.atlassian.com/blog/halp/slack-connect-and-halp?utm_medium=slack_connect&utm_source=slack_connect_social&utm_campaign=slack_connect
03/23/2021
📣 Join leaders from G2 and Pipedrive today at 11:00 am for a conversation on how their remote business teams support people where they work!
📍 Save your spot: https://www.atlassian.com/webinars/it/shifting-to-modern-support-techniques
Timing & Location:
Tuesday, March 23rd at 11:00 am PST
Wednesday, March 24th at 11:00 am Sydney & Amsterdam.
03/16/2021
Working and supporting your organization in or ? Check out how you can reduce the noise and increase your productivity with Halp!
Halp Conversational Ticketing for Slack and Microsoft Teams Halp is a conversational ticketing solution for modern teams. Capture, prioritize, manage, track, and report on internal requests directly from your team’s n...
03/09/2021
📌 Save your spot for a fireside 🔥 chat with G2 and Pipedrive on how remote business teams support their people where they work!
https://www.atlassian.com/webinars/it/shifting-to-modern-support-techniques
Hosted:
Tuesday, March 23rd at 11:00 am PST
Wednesday, March 24th at 11:00 am Sidney & Amsterdam.
01/25/2021
📣 Join co-founder Tristan Rubadeau for a webinar showcasing Halp by Atlassian's latest integration into Microsoft Teams.
⏰ Tuesday, January 26 at 11:00 am PST, and
Wednesday, January 27 at 11:00 am Sidney & Amsterdam.
atlassian.com/webinars/it/halp-for-ms-teams
12/17/2020
Love a good rockstar story? 🚀
Check out the latest MacAdmins Podcast with Slack's
BizTech Operations Lead - Franchesca White. Learn how she got started in tech and grew from managing an Apple genus bar to the internal heart beat of one fastest growing tech companies out there. 🔥
Episode 194: Better Support with Bots, with Frankie White of Slack This week, Frankie White joins the pod to discuss supporting users, bots, and IT tooling with Tom, Marcus, & Charles. Guest: Frankie White, Business Technology Operations Lead, Slack Hosts: Tom…
12/15/2020
👀Check out how Atlassian rolled out Halp to the biggest internal support channel and reached their support goals in Slack.📈
https://www.atlassian.com/blog/halp/atlassian-uses-halp?utm_medium=facebook&utm_source=facebook&utm_campaign=atlassian_uses_halp
12/14/2020
📣 Join us for a live demo of Halp with Microsoft Teams on Wednesday, December 16, 2020 11:00 AM CT.
We'll walk you through why and how to bring your help desk into Teams can make it easier to provide internal support and answer any of your questions!
Welcome! You are invited to join a webinar: Halp for MSFT Teams. After registering, you will receive a confirmation email about joining the webinar. Join us to learn about how your team can integrate JSM and Microsoft Teams with Halp.
12/08/2020
Check out MacAdmin's latest podcast installment!
Episode 193: Real World Telemetry This week, Collins joins the pod to discuss Extension Attributes, scripting, and providing a white-glove experience for employees with Marcus & Charles. Guest: Collins, IT Manager, Reverb Hosts…
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