MWI
Since 1994, MWI has equipped people and organizations to turn conflict into collaboration and challenges into opportunities. Learn more at www.mwi.org
MWI is an internationally recognized dispute resolution firm specializing in organizational ombuds services, mediation services, mediation and negotiation training, and consulting. We provide organizational ombuds services, mediation services, mediation and negotiation training, and consulting for corporations, universities, healthcare systems, and government agencies to build trust, strengthen co
06/19/2026
People gather at conferences to learn, network, and build relationships. But wherever people gather, misunderstandings and concerns can arise too.
Most people don't want to jump straight to a formal complaint. Sometimes they simply need a confidential conversation and help thinking through their options.
In MWI'sJune blog post, Josh Hoch shares when conference ombuds services make sense and how they can help attendees, staff, and leaders address concerns before they escalate.
As organizations think more intentionally about conference culture and participant experience, it's worth asking not just what policies are in place, but also where people can turn for guidance.
Take a look at Josh's thoughtful article: https://mwi.org/conference-ombuds-services-when-they-make-sense-and-why-they-matter/
06/15/2026
Strong communities do not happen automatically.
Whether in workplaces, schools, nonprofits, associations, or neighborhoods, healthy communities are built over time through communication, trust, participation, and a willingness to work through challenges together.
At MWI, we spend a lot of time helping people navigate difficult situations and conversations. One thing we’ve learned is that disagreement itself is not usually the problem. Strong communities are built when people stay engaged, keep communicating, and work through challenges together.
Community looks different everywhere, but connection still matters.
What helps you feel connected in the communities you are part of?
Finish this sentence: One thing that makes a difficult conversation easier is __________.
A short email, a missed deadline, or a delayed response can quickly become a story about someone else's intentions.
Before reacting, pause and ask:
What do I know for sure?
What am I assuming?
Separating facts from stories can help prevent misunderstandings and keep conversations productive.
What's one strategy you use to check your assumptions before responding?
06/08/2026
Sometimes the conversations that matter most happen in small moments.
A quick check-in after a meeting.
A conversation while walking back to the office.
A moment when someone finally feels comfortable enough to say what’s really bothering them.
At MWI, we often see how early conversations can create clarity, rebuild trust, and prevent misunderstandings from growing into larger conflicts.
Trust is usually built gradually through everyday interactions, not just formal meetings or major decisions. Those moments matter more than people sometimes realize.
What’s one small interaction that positively stuck with you recently?
Many negotiations stop too soon. Once a workable agreement appears, people often rush to close the deal.
Skilled negotiators pause and ask one more question: “Is there any way we could make this work even better for both of us?”
That final moment of curiosity sometimes reveals value that would otherwise be left on the table.
06/01/2026
A lot of meaningful work starts before everything feels fully figured out.
A difficult conversation.
A new role.
A team trying to rebuild trust.
An organization navigating change.
People often feel pressure to have all the answers before taking the first step. But in reality, progress is usually a little messier than that.
At MWI, we regularly work with people who are trying to move important things forward while still sorting through uncertainty, competing priorities, and different perspectives.
Sometimes progress starts with a conversation that is simply honest enough to get things moving again.
What’s something you’re making progress on right now, even if it’s still a work in progress?
Happy Friday from MWI.
Community events have a way of bringing people together across generations, professions, and perspectives.
Last weekend, MWI Director of Communications & Development Elizabeth Hill participated in the BolderBoulder, an annual Boulder, Colorado tradition that supports local nonprofits, sports teams, and booster clubs while also creating space for community connection and remembrance over Memorial Day weekend.
Another example comes from MWI’s Director of Ombuds and Mediation Services, Josh Hoch, who serves as Development Committee Chair for the North and South Rivers Watershed Association. Josh has been involved with the organization since 2020 and has served on its board for the past four years. As part of their upcoming South Shore Striper Tournament, he’ll be managing the live leaderboard, collecting photos and catch submissions from anglers, and helping share the event experience online in real time. The tournament supports NSRWA’s work to restore fisheries and protect local watersheds while bringing together people who care deeply about conservation and the outdoors.
At MWI, we spend a lot of time helping people navigate difficult situations, improve communication, and strengthen professional relationships. Experiences that bring people together outside of work matter too. They remind us how connection, shared experiences, and community involvement help build trust and understanding.
Whether it’s a road race, a fishing tournament, a youth sports league, or another local tradition, these experiences strengthen communities in ways that extend far beyond the event itself.
We’d love to hear about the events, volunteer efforts, or traditions that help you stay connected to your community.
Real influence rarely starts with persuasion.
It starts with curiosity, listening, and understanding how the other person experiences the situation.
When people feel heard, they are more likely to listen.
05/26/2026
For many people, pets are family. Which means disputes involving companion animals can carry deep emotion, identity, grief, and attachment.
Join us for MWI’s next Mediator Roundtable: Mediation with Pets�📅 June 16, 2026�🕧 12:30–1:30 p.m. ET
Debra Vey Voda-Hamilton will explore how mediators can navigate emotionally charged pet-related disputes while helping parties stay productive, thoughtful, and future-focused.
Topics include:�• Managing emotionally complex pet-related disputes�• Understanding the human-animal bond in mediation�• Guiding parties toward practical agreements
Whether you mediate family, neighborhood, housing, or civil disputes, this session offers insights into one of the most emotionally nuanced areas of conflict resolution.
Register here: https://lnkd.in/gb4ReEMG
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