Murray Service Company

🔧 Plumbing Fix Story: Slow Drain could have Turned Into a Structural Job
Call (830) 280-1560
Texas Hill Country Tunnel & Drain Experts
We got called for a slow-draining kitchen sink that kept backing up. What seemed like a simple clog was much more once we investigated.
The 2-inch PVC drain line had no proper fall it was basically level with low spots (bellies) sagging in the pipe. Water trickled through slowly while solids and grease stayed behind, causing constant backups.
Crawling under the house, we found the line hanging too low. We raised the drain 8–10 inches in places and secured it with proper hangers to restore the correct slope for good flow.
We’re also installing cast piers under each beam to support the structure before finishing the patching and repairs. This ensures everything stays solid long-term.
This is why we dig deeper than just snaking the line. A real fix means finding the root cause and doing the job right the first time.
Dealing with slow drains or recurring backups? We’ll diagnose it properly and fix it thoroughly.
Murray Service Company (part of the Proud Pops family)
Plumbing • HVAC • Electrical • Generators
Hill Country homes done right.
DM us or call — we’re here to help! 💪

I find service calls to be a highly rewarding experience, as they provide me with the opportunity to engage with community members and build personal relationships. I would like to share some of the interesting experiences we encounter on a daily basis, which are unique and exciting sometimes.

Meet Fred, who weighs over 100 pounds. 😮

Does anyone know if this is an African tortoise?

When you hire a Plumber from Private Equity and they have Purple trucks. It’s even more expensive! Only 20% goes to the plumber.

Contact (830) 280-1560
HALO WATER SYSTEMS

F
or residents of Boerne or San Antonio experiencing issues with their drinking water quality. It is important to understand that the unpleasant smell or taste may be attributed to a chemical reaction resulting from the treatment of surface water and aquifer water.

Trihalomethanes is what you smell.

210-Call-POP
www.proudpops.com

Murray Service Company Murray Service Company is your Boerne based home service team for plumbing, drain and sewer, water heaters, water treatment, septic, and now AC. We show up, explain it clearly, and do the work right with clean respectful service you can trust.

🎉 Big News, Neighbors Murray Service Company is Now Proud Pops! 🎉
From the bottom of my heart, I want to share something very special with you.
We started Murray Service Company in 2021 in Sisterdale with one simple dream: honest plumbing service at fair prices, with great customer care and the best materials. We’ve been truly blessed — earning over 485 five-star reviews, supporting Fabra Elementary and many other schools, donating hot water heaters every Christmas to families in need, and giving back to Hill Country Daily Bread, Boerne Radio, the women shelter , Operation TRIAGE, our military veterans, first responders, and so much more.
My kids grew up here — going to Boerne Middle and now Boerne High School, where one is a senior and the other a sophomore. Brandon’s kids all graduated from Boerne High. This community has become family to us.
This was one of the hardest decisions I’ve ever made as a fifth-generation master plumber. But after watching private equity companies buy up so many local shops and drive prices sky high, I knew I had to protect what matters most — honest, fair, family-owned service.
What made it extremely easy and a true no-brainer is that I personally know Jacob McBee and Brandon Rackler. I know what they’ve done in the past, and I know their hearts. These are the men I learned true service from back in my early twenties. They taught me how to earn trust and respect — and how to earn every customer’s business with a handshake and a smile. That still means everything to them, and it means everything to me.
After weeks of heartfelt conversations, I’m proud to announce that Murray Service Company has merged with Proud Pops.
Proud Pops is a strong third-generation family business and now the largest privately owned home service company in the Texas Hill Country (and one of the largest in San Antonio). I get to work side-by-side with them every day, and I’ve been waking up excited to come to work for the past two weeks. It’s already been amazing — and it’s only going to get better.
One call fixes it all:
• Plumbing
• HVAC
• Electrical
• Generators
• Premium HALO WATER SYSTEMS
• Expert sewer & tunneling
• Coming soon: pipe relining (no digging under your house!)
All with amazing customer service, easy payment options, same-day service, and true 24/7 emergency help across Boerne, Fair Oaks, Comfort, Bandera, Kerrville, Fredericksburg, and the entire Texas Hill Country.
If you’re one of our original Murray customers or a longtime friend — call 210 CALL POP today and mention this post. I’ll personally make sure you get your HVAC tune-up as a heartfelt thank you from my family to yours.
We’re still the same honest, local team you trust — now with even more ways to take care of your home and family. The phones are ringing off the hook, and we can’t wait to serve you at the next level.
Thank you for being part of our story. You mean the world to us. Here’s to the next chapter together.
With gratitude and excitement 💪❤️


Rheem ProPlumber 830-280-1560

Click website below ⬇️
https://proudpops.com

Joshua Murray

Now with Proud Pops

Murray Service Company | Now Proud Pops

Murray Service Company Murray Service Company is your Boerne based home service team for plumbing, drain and sewer, water heaters, water treatment, septic, and now AC. We show up, explain it clearly, and do the work right with clean respectful service you can trust.

Our Halo Super Soft combo as Low as $120 month is designed to help filter out iron, especially when it is causing those red rings in your toilets, tubs, and fixtures.

We also cap it off with inline filters to help reduce heavy metals and improve overall water quality. This allows us to address things like manganese and other chemicals or metals that may be testing over the MCL, which stands for maximum contaminant level.

That is why proper water testing matters. Every home is different, and the right system should be built around what is actually in your water.

Murray Service Company


Follow us at Local Plumbing Advice Service Company for free plumbing advise and discounts.,

Murray Service Company Murray Service Company is your Boerne based home service team for plumbing, drain and sewer, water heaters, water treatment, septic, and now AC. We show up, explain it clearly, and do the work right with clean respectful service you can trust.

A small backup, slow drain, sewer smell, soft spot in the yard, or shifting foundation can turn into a much bigger repair if the line is broken, separated, or holding water under the slab.

At Murray Service Company, we take the time to verify the problem first. Camera inspection, proper diagnostics, clear communication, and real repair options before anyone starts digging.

And now, sewer line repairs may be easier to handle with payment options starting at $83 a month for qualified customers.

We know sewer repairs are stressful. That is why we focus on doing the job right, explaining what is happening, and helping homeowners find a path forward without feeling overwhelmed.

If you think something is going on with your sewer line, do not wait until it becomes an emergency.

Call Murray Service Company today and let us take a look.

Most homeowners do not realize this, but the tankless water heater itself is only part of the job.

One of the most efficient residential Navien tankless water heaters with a built in recirculation pump is the Navien NPE A2 Series, including the NPE 240A2.

This is not just a box on the wall.

The NPE A2 Series is a high efficiency condensing tankless water heater with Navien’s ComfortFlow system, which includes a built in recirculation pump, buffer tank, and controls designed to help reduce the cold water sandwich effect and improve hot water comfort. Navien lists the NPE 2 Series as offering ultra high efficiency up to 0.96 UEF, with the NPE A2 models featuring ComfortFlow technology. (Navien)

That means when it is installed correctly, you can get:

✅ Endless hot water
✅ Better efficiency than a traditional tank style heater
✅ A space saving wall hung design
✅ Recirculation capability for faster hot water
✅ Stainless steel heat exchangers for durability
✅ A system designed for comfort, not just hot water

But here is the part that matters most.

A Navien tankless system is only as good as the installation behind it.

Gas sizing matters.
Venting matters.
Condensate drainage matters.
Water quality matters.
Recirculation design matters.
Service valves and future maintenance matter.

The cheaper way is to hang a unit and hope it works.

The better way is to design the whole system so your home gets reliable hot water, better comfort, and a longer lasting installation.

At Murray ServiceMurray Service Companyst install tankless water heaters.

We build the system around the home.

If you are thinking about upgrading to tankless, especially a Navien with recirculation, let us take a look and show you the right way to do it.
Local PlumbingLocal Plumbing Advice Service Companyroaksranch

Murray Service Company Murray Service Company is your Boerne based home service team for plumbing, drain and sewer, water heaters, water treatment, septic, and now AC. We show up, explain it clearly, and do the work right with clean respectful service you can trust.

🔥 Tankless Water Heater Sale 🔥

Upgrade your water heater today and enjoy endless hot water, better efficiency, and more space in your home.

For a limited time, tankless water heater upgrades are available for as low as $72 a month.

At Murray Service Company, we install high-quality tankless systems the right way, with proper sizing, clean workmanship, and honest communication from start to finish.

✅ Endless hot water
✅ Energy-efficient performance
✅ Space-saving design
✅ Professional installation
✅ Financing options available

Don’t wait until your old water heater gives out.

Call Murray Service Company today and ask about our Tankless Water Heater Sale.

📞 830-280-1560
🌐 www.murrayserviceco.com

Local Plumbing Advice Service Company