Axion Contact

Axion Contact is here to help support your members with questions related to COVID-19. If your member services department is having challenges properly handling increased call volumes due to COVID-19 and member’s concern please contact us to set-up a 15 minutes conference call to discuss support options. We can quickly implement a member triage and information line.

Axion Contact is pleased to announce that we will be in attendance at Rise Nashville 2020, from March 15, 2020 – March 17, 2020. Please make sure you stop by booth #230 to discuss how we are helping health plans manage their members care and improving Star ratings, HEDIS, HOS, and CAHPs scores.

"Success is the sum of small efforts, repeated day in and day out." - Robert Collier

May the peace and joy of the holidays be with you today and throughout the New Year.

Axion Contact believes that it is leadership's job to provide the call center agents with training and systems to get best results for our clients.

Axion Contact is pleased to announce that we will be in attendance at The 5th Annual Medicare Star Ratings & Quality Assurance Summit in Miami, from December 2, 2019 – December 4, 2019. Please make sure you stop by the booth to see Justin Piccione and Rich Smith to see about setting up some time to discuss how we are helping other health carriers improve the quality care, management, and lives of their members, while increasing star ratings.

Good Customer Service has a Huge Impact on Member Satisfaction! Find out how Axion Contact can help improve your Customer Experience!

The Importance of a Great Customer Service Experience for your Health Plan Members – Axion Contact Center LLC We live in a world where research companies are constantly collecting valuable, tangible customer service data in order to help health plans understand what is important to your members. This data research will help you determine what components of your services you should improve to increase the me...

Learn more about our customized member engagement strategies and how we have helped other health plans improve their STAR rating!

Medicare Advantage AEP is almost underway are you working towards creating the proper Member Experience for newly enrolled members? – Axion Contact Center LLC As soon as the summer weather turns and fall begins all Medicare Advantage healthcare companies have finalized their marketing strategies, and have begun their ex*****on, all in preparation for the busiest time of year…AEP. BUT… Now that the member enrollment plan is complete it is time to shift...

At Axion Contact we help brands improve customer service through listening skills, advice and finding the right solution on every interaction we handle which increases customer care and creates a great customer experience!

Public Transportation Company Partners with Axion Contact to Support Customer Service for Seniors & Disabled Customers. – Axion Contact Center LLC [Blue Bell, Pennsylvania – September, 2019] – Axion Contact is pleased to announce that been awarded the telecommunications department call center support for a public transportation company. The transportation company along with Axion Contact are focused on maximizing their customer’s experie...

Find out how to increase STAR ratings and HEDIS/HOS scores with Axion Contact.

Axion Contact Healthcare Services Overview Axion Contact, a healthcare services company, is CSF Certified by HITRUST and Joint Commissioned. We are fully compliant with HIPAA adherence and provide Cal...

Find Out How Axion Contact Can Boost Your Business Profit Margins!

How Full-Service Call Centers Can Boost Your Business Profit Margins – Axion Contact Center LLC The world has literally become a digital village with even people on the other side of the globe being reachable within seconds through a host of media audio-visual media!

Happy 4th of July!