SPI Communications

Job highlights

1 year of experience with product service support or troubleshooting electronics
•
1 year of face-to-face customer service experience
•
Knowledge of mobile devices and operating systems
•
High School diploma or equivalent
•
Strong oral and written communication skills
•
Strong teamwork and collaboration skills

•
Youll work inside a wireless retail store and be the face of Assurants in-store operations, delivering our award-winning personalized customer resolution experience and serving as a technical support resource
•
Resolve customer issues relating to equipment problems by repairing phones, tablets and other consumer electronics
•
Engage with and assess customer device needs to deliver outstanding service
•
Repair smart phones by utilizing tools and processes to triage, determining the most effective method to repair then repairing the device
•
Meet or exceed key performance objectives, including service and repair metrics
•
Manage repair inventory involving new parts, recording inventory volumes and tracking parts
•
Complete regular technical and non-technical coursework in curriculum path within the required timeframes, including device certifications and required skill certifications (initial coursework as well as ongoing training)
Benefits

•
We provide excellent compensation, monthly bonuses

Our Cell Phone Repair Technicians keep our customers connected by engaging with them to explore device issues, repairing mobile devices and determining warranty adjudication. Youll work inside a wireless retail store and be the face of Assurants in-store operations, delivering our award-winning personalized customer resolution experience and serving as a technical support resource. Responsibilities • Resolve customer issues relating to equipment problems by repairing phones, tablets and other consumer electronics • Engage with and assess customer device needs to deliver outstanding service • Repair smart phones by utilizing tools and processes to triage, determining the most effective method to repair then repairing the device • Meet or exceed key performance objectives, including service and repair metrics • Manage repair inventory involving new parts, recording inventory volumes and tracking parts • Complete regular technical and non-technical coursework in curriculum path within the required timeframes, including device certifications and required skill certifications (initial coursework as well as ongoing training) Requirements • 1 year of experience with product service support or troubleshooting electronics • 1 year of face-to-face customer service experience • Knowledge of mobile devices and operating systems • High School diploma or equivalent • Strong oral and written communication skills • Strong teamwork and collaboration skills • Basic knowledge of Microsoft Office How Were Different • Were offering a $1,000 sign-on bonus • We start you with training so you can be an expert in device repair and provide a superior customer experience • We help you become Apple and Samsung certified • We provide excellent compensation, monthly bonuses and retirement programs • Your medical benefits begin on your first day •We deliver exceptional paid time off

Hey everyone . If you’re in the market and looking for work feel free to reach out. We are located in Baton Rouge la

Base pay hourly and will provide tips, bonus incentives, and working for/with awesome people (pay is negotiable )

Will be willing to pay more depending on your ability to repair/sell. Looking for two people.

You will be doing repairs and sales!

Please message us if you are interested.

SPI Communications Send a message to learn more

Cellular sales rep , Part time or full time, Bilingual is a big plus , great work environment with knowledgeable staff.

Cellular Technician , Part time or full time, pay based on experience , great work environment with knowledgeable staff.

Hiring Sales Clerks and phone techs, Bilingual is a plus

LET-GO MY-METRO 🙅‍♀️🙅‍♂️

Tired 😴 of TERRIBLE service? GOOD NEWS!
if you have been with Metro PCS for at least 3 months bring it here for FREE Unlock and NO Activation FEE when you switch to the AMAZING AT&T Prepaid with any $50 or higher plan. Come in with your service still active to keep your same number. Exclusions apply, only for qualified Metro PCS phones. Call or Come by for more details.
AT&T PREPAID PLANS:
$50/mo. or $40/mo. with AutoPay
Data 8GB

$65/mo. or $45/mo. with AutoPay
Data Unlimited

$75/mo. or $55/mo. with AutoPay
Data Unlimited W/ 10GB Hotspot Included

WE OFFER IPHONE CARRIER UNLOCKING ONLY $40!
SWITCH TO AT&T PREPAID
$65/MONTH UNLIMITED EVERYTHING!!
($55 with autopay)

Need 💸FAST CASH💸?
We will buy your old phone(s)! 📱➡️💵
🚫No waiting on the money, hold times, or money transfer!
🔊Turn your old phone into CASH INSTANTLY💲. You can simply message us for an instant quote, call or come in!
🚫NO questions asked!
✴️Quotes will be based off of the information you provide.
✴️Exclusions may apply.
✴️For the most accurate quote you may send photos and some brief info on the phone you have to sell, or just 🚶‍♂️
bring it on in at ⤵️
SPI COMMUNICATIONS located at 2515 Government st.
We look forward to hearing from YOU!

Need 💸FAST CASH💸?
We will buy your old phone(s)! 📱➡️💵
🚫No waiting on the money, hold times, or money transfer!
🔊Turn your old phone into CASH INSTANTLY💲. You can simply message us for an instant quote, call or come in!
🚫NO questions asked!
✴️Quotes will be based off of the information you provide.
✴️Exclusions may apply.
✴️For the most accurate quote you may send photos and some brief info on the phone you have to sell, or just 🚶‍♂️
bring it on in at ⤵️
SPI COMMUNICATIONS located at 2515 Government st.
We look forward to hearing from YOU!

SPI Communications SPI Communications has been A Cell Phone Repair Specialist since 1995. We Perform: cell phone repairs, iPad repair, cell phone repair,cell phone unlocking , cell phone un blocking , software repair water damage repair, etc.
Customer satisfaction is our number one priority.
We provide the best pric...