Prism Group

Long claim timelines aren't just paperwork nightmares.

They're real-life nightmares for the people at the center of them.

Mediation is about cost reduction for employers and insurers, certainly, but it's also about remembering the injured workers in the middle of claims and prioritizing closure for them too, not just the system.

👋🏻 Meet Emily!

Emily joined Prism in 2021 and is responsible for all things creative. She is the only member of our team that works remotely but comes into town as she can for conferences and other in-person events!

Her weekend plans are about to change as she's due with her first baby any day now, but for now we're taking advantage of all the time we have with her before she goes on leave!

🍬🤕 💊

This is what CARE looks like at Prism.

Gum, mints, cough drops, pain relievers. Whatever you need while you're with us, we hope we have it in one of our our Care Cabinets.

And if we don't, we'll be glad to get it!

Care and respect. Always.

👋🏻 Meet Sean!

You probably already know him since he's been with Prism since 2018, but did you know he was born in Panama?

Sean is a fisherman, a chef, a skilled mediator, and most importantly to him: a father.

Sean stays busy with mediations but you'll also always see his daughter, Rowan's, events on his calendar as he cheers her on and chauffeurs her around for all of her school and social events!

We're lucky to have someone as experienced and caring as Sean, and we know you can feel that in the mediation room with him too.

Our catered lunches aren't just an occasional perk, they're an everyday occurrence.

We want every mediation participant to feel comfortable and at home, and a hot, fresh meal is just one way we try to make that happen.

Our state of the art mediation facility, Claris Pointe, was designed with resolution in mind.

What does that mean?

Comfort, convenience, ease, and warmth. All of the things that make choosing CLOSURE an easy decision.

Maybe you've had a mediation experience where the mediator truly was just passing numbers between parties, but that's NOT what we do at Prism.

Mediation with us is a strategic, human-centered, results-oriented process. We listen, anticipate, empathize, and provide a productive environment for closure conversations.

After over 8,000+ mediations, we know there's more to resolution than simply passing numbers.

We don't need data to tell us that when people feel like humans instead of file numbers, they're more likely to respond to settlement offers and make decisions that benefit employers and insurers.

Feelings matter, whether we can measure them or not.

You might not see their faces as much as our mediators, but these women keep our operations running smoothly and joyfully!

Monika, Teri, Connie, Maranda, Emily, and Darlene make up our back-end team and what a powerhouse they are.

We couldn't do it without them, and you couldn't either! Be sure to give them a shoutout the next time you see them or email with them!

‼️⏰ Modern life wants us to hurry and hustle.

The focus is on efficiency and productivity: getting the most done in the shortest amount of time.

But sometimes rushing actually makes things take longer.

When slowing down helps us get the outcome we want, then "slower" is actually more efficient.

👋🏻 Meet Maranda!

One of the women behind many of the emails and phone calls you receive to set a mediation with us.

Maranda joined us in 2023 and can be found feeding 🐶 Abby treats, listening to Taylor Swift, or helping out with various office chores between scheduling mediations. She's a hard worker and smiling face, and we're glad to have her on board!

We have two prices:
✅ resolved
❌ unresolved.

No hourly billing or extra hidden fees. We want closure just as much as you.

Skin in the game makes all the difference when it comes to choosing a true partner in your workers' comp claims management.