TTEC Digital
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TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation.
TTEC Digital is the largest pure-play customer experience (CX) technology partner globally, with a deep foundation in data, AI, and observability & security with 2,000 technologists that innovate, architect, integrate, and operate CX technology solutions. With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes. Learn more at ttecdigital.com.
On AI, how it's calling us, and what we can do to help the good AI actors, enhance accessibility, and keep out the bad ones.
An insightful session in Showcase Theatre 2 in the Orchestrators Hall by our very own Cliff Martin, Executive Director, CX Transformation Studio.
While dance dance revolution (DDR) might be a throwback, you don't want your CX to be. Learn how TTEC Digital can help you modernize with AI-enabled CX strategy, implementation, and support services.
📍Booth S2, Orchestrators Hall @
While dance dance revolution (DDR) might be a throwback, you don't want your CX to be. Learn how TTEC Digital can help you modernize with AI-enabled CX strategy, implementation, and support services.
📍Booth S2, Orchestrators Hall, Genesys®
Stop by booth S2 in the Orchestrators Hall to talk with Alisa Mizer, our Solutions Architect, about our new agent toolbox and all the great CX goals we can help you achieve with Genesys®.
Customer service happens in thousands of split-second moments—some handled by AI, some by real agents, and most somewhere in between. If you're heading to Salesforce's Dreamforce from Sept. 15-17, we'd love to connect to talk about all of them! Dan Grandquist, KT (Katie) Luby, Scott Shippee, and Marc Hutchinson will be in booth 527 showing how enterprise teams are turning clunky legacy systems into smooth, AI-assisted customer experiences. Set up time to learn more about keeping your tech upgrades aligned and delivering on real business goals in the Dreamforce attendee portal.
Stop by our booth S2 through Thursday to see AI-powered CX in action—not just on slides at Genesys
Come connect with our experts, explore real success stories, and turn your CX goals into reality.
Who is joining our team and the cube at Genesys® in the Orchestrators Hall for the welcome reception? Stop by booth S2 through Thursday to see AI-powered CX in action—not just on slides. Come connect with our experts, explore real success stories, and turn your CX goals into reality.
Hear from Artavia Epperson from Detroit Wayne Integrated Health Network about her experience thus far. 🥰
"You've gotta get your data in order to make your AI work. The data from your contact center is the richest data and it cannot only live there. It needs to be exported to the rest of your org." – Marcy Riordan, our VP, Head of Global Analytics & Insights on how to supercharge your contact center data.
Cliff Martin on agentic AI in action & accessible use cases.
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Austin, TX
78701