s of jewelry and jeans and we even customize for special occasions, organizations, and events. Our brand is profoundly invested in the belief that jewelry can aid in healing from the gemstones being worn throughout your daily lifestyle. Our mission is to create jewelry that provides awareness of the source of healing through gemstones yet personal and stylish. We strongly believe that every piece of jewelry offers a source of healing that is as unique as the person wearing it. Our Jewelry
Each piece is made by hand from start to finish using semi-precious stones, pearls, crystals and more. Please contact [email protected] to request a custom order. Twitter: @ShacooYourself
Instagram: @shacooyourself
Shacoo Jewelry Returns/Exchanges
If you are not completely satisfied with your purchase, I am happy to offer a refund for unworn items on the cost of the item purchased or exchange on any items within 14 days of your receipt of your purchase. Please email me at [email protected] to let me know you would like to request a return or exchange. I'm sorry, but there is no refund on shipping/handling charges. When returning your package, please include the following:
1) Unworn item(s) in its original condition
2) A copy of the original invoice
3) A note as to whether you are requesting an exchange or return. If you are returning, please let me know your reason for return as your feedback helps me make my product and service better. Please use a padded envelope or box to make your return. Please insure your return or use a method such as UPS or FedEx to have a record of your return. I am not responsible for lost or items damaged during shipping. If not returned in this fashion a return or exchange will not be accepted. For exchanges where you have ordered an incorrect length/size or item, shipping charges are not refunded.
***For any custom orders you must pre pay in advance. NO REFUNDS on any custom orders. ***
Repairs
If you receive a damaged product, please let me know within 5 days of receiving the product to be eligible for a no-charge repair. Please ship materials back to begin repair process. Shipping must be covered by you. Crediting Your Returns
I will credit your account on the card used for purchase once the return is received. Please allow 10-14 days for credit to be processed. Please note it may take 1-2 billing cycles for your credit to appear on your statement. I'm sorry, but there is no refund on Shipping/Handling on returned merchandise. If you have any questions, please feel free to contact me at [email protected]
