Return Rabbit
We make returns and exchanges hare-raisingly easy. We help you retain more customers and give you a better bottom line for your business.
Return Rabbit is a returns management solution that helps eCommerce companies offer an intuitive customer experience while increasing exchanges and reducing returns. What your customers see:
-One-click returns and exchanges
-An easy to use, branded experience extending directly from your website
-Seamless yet non-intrusive touchpoints to consider exchanges over returns
-Faster refunds
06/12/2023
We couldn’t be more excited to join Auctane!
"When we started Return Rabbit, the aim was not just to streamline the returns process for retailers but also to convert the entire process into a positive experience for shoppers,” said our founder and CEO, Gagandeep Singh Suri.
This move will accelerate our progress toward improving the returns process for both retailers and consumers everywhere. 📦 🛍️
Welcome to Auctane, Return Rabbit!
As the leading delivery experience company, we know that returns play a vital role in the ecommerce industry. Return Rabbit’s innovative approach to returns, with a focus on revenue retention and exchanges, makes it a perfect fit to join Auctane’s industry-leading ecosystem of brands.
For more details, read the full release: https://bwnews.pr/43y2XfW
06/09/2023
“Return Rabbit made the integration process absolutely seamless, but we never expected to see such impactful results so quickly. We increased our exchange rate by 100% in less than 2 months. Who else can say that?” Dylan Richards, PAWZ
See how we helped improve the returns process and drastically reduced returns for Pawz Saves Dogs:
How Pawz increased their exchange rate 100% in just 2 months | Return Rabbit Customer Stories: How Pawz increased their exchange rate 100% in just 2 months Merchant Vitals: Launched in 2015 Estimated $10M in ecommerce annually Shopify ecommerce store Based in San Diego, CA Apparel and Fashion Industry “The decision to go with Return Rabbit was a no-brainer. Not only do the...
05/31/2023
84% of people trust online reviews as much as personal recommendations from friends and family. See how you can manage your brand’s reputation through reviews:
Control your brand’s reputation with returns management and post-purchase reviews | Return Rabbit A positive brand image and reputation is vital for eCommerce brands as it undoubtedly influences a customer’s decision to purchase a product. Brand image is how consumers view your brand and is greatly influenced by reviews from current and past customers.
05/17/2023
It’s pretty simple: personalized returns = happier customers.
Personalization takes the drudgery out of the returns process, makes your brand stand out from the crowd, and fosters brand loyalty:
Why it pays to get personal with returns What if we told you that returns could actually become a hopping off point for strengthening customer loyalty? It’s true. Let’s dive into how to personalize your returns management process while building customer loyalty.
05/12/2023
15% of customer support requests are related to a customer’s order. When those tickets trickle through your support inbox, it’s a clear indication that there is a communication gap in your workflows.
Here’s why your store needs an solution:
5 reasons you need an order tracking solution for your Shopify store A branded order tracking solution will help your Shopify store take control of the post-purchase experience and help you stand out from your competition.
05/08/2023
Return Rabbit integrates with leading eCommerce tools to make the experience seamless for brands. From shipping to logistics to customer experience, we’ve got you covered:
Integrations Return Rabbit is a returns management Shopify app that enables a branded, automated post-purchase experience to increase revenue retention.
09/22/2022
For consumers, the holiday season begins in mid-November, but for brands, it starts while it’s still 85 and sunny ☀️
Want to make this year's the best yet? Here are 7 things to consider:
7 Ways to Get Your Shopify Store Ready For BFCM | Return Rabbit As your team prepares for traffic surges and a longer sales period during BFCM, there are 7 things you should pay special attention to.
09/21/2022
How did lesley evers increase their exchange rate by 67%?
1. By providing an onboarding experience that aligns with their company values 🤝
2. Unlocking the value and power of automations ✔️
But it doesn't stop there. Read their success story here:
How Lesley Evers Increased their Exchange Rate by 67% Lesley Evers needed an efficient process for returns and exchanges. In 2021, she partnered with Return Rabbit to transform the business.
09/20/2022
It’s barely pumpkin spice season, but we are already prepping for 2022 over here. Is your brand ready for the biggest eCommerce days of the year? Download our free BFCM checklist to make sure your store is ready to dominate. From customer service to , everything you need is right here ➡️ https://www.returnrabbit.com/bfcm-checklist/
09/15/2022
In a perfect world, returns wouldn't exist. Customers would love every product they purchase.
But that's just not the case.
The good news is that we turn those returns and refund requests into exchanges to keep the customer relationship alive (and increase revenue retention):
How to get more exchanges for apparel brands | Return Rabbit Shouldn't we want shoppers to love what they purchased in the first place? In a perfect world, yes. But in reality, returns are a major part of the customer life cycle because let’s face it, not everything online is the same in person. That's why your brand needs to focus on turning returns into e...
09/14/2022
Slow service? Costly contracts? Not anymore 👋
Get more from your platform and apply now for full access to Return Rabbit at no cost for the rest of your contract.
Learn more here:
Switch to Return Rabbit for Shopify | Return Rabbit Easy migration. Better support. More revenue retention. Make the switch to the returns and exchanges app that Shopify merchants are cheering about, and get FREE full access for the rest of your contract. Get started Switching is simple and free Merchants are WOWed when they see how fast and easy Ret...
09/13/2022
It's pretty simple. Automated returns management + personalized exchange recommendations = revenue retention 🥕
Learn about REX, our personalized recommendation engine, and how it can increase customer , drive revenue, and so much more: https://hubs.la/Q01lYG9k0
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Contact the business
Website
Address
303 Detroit Street Suite 1
Ann Arbor, MI
48104
Opening Hours
| Monday | 9am - 5pm |
| Tuesday | 9am - 5pm |
| Wednesday | 9am - 5pm |
| Thursday | 9am - 5pm |
| Friday | 9am - 5pm |