211info
211info empowers Oregon communities by helping people identify, navigate, and connect with local resources.
Contact Center Core Operating Hours: Monday-Friday 8am-6pm
Texting: Monday-Friday 9am-5pm
Email: Monday-Friday 8am-6pm
Child Care Referrals: Mon-Fri 7am-11pm, Sat/Sun 8am-8pm
Foster Parent Hotline: 24 hours per day / 7 days per week
Web Search: 24/7
Mobile App: 24/7
During emergencies (like severe weather) core operating hours may be extended at the request of state or local authorities. Always check 211info.org for current hours of operation.
08/08/2026
¡Estamos abiertos este fin de semana! El centro de contacto de 211info mantendrá un horario extendido de 8:00 AM a 10:00 PM, al menos hasta el lunes 10 de agosto, para brindar a las personas en Oregón información y recursos sobre incendios forestales y aire limpio.
LLAMA AL 211:Para obtener información sobre:
• Evacuaciones y cuándo es seguro regresar a casa
• Refugios por incendios forestales y centros de aire limpio
• Recursos para animales de granja
• Preparación para emergencias
La temporada de incendios forestales está aquí. Este es el momento para prepararse. Asegúrese de tener un plan y conocer los recursos disponibles sobre la calidad del aire.
Consulte las condiciones actuales:
• En oregonhumo.org
• Vea el índice de calidad del aire del departamento del DEQ aqi.oregon.gov
• Descargue la aplicación gratuita "OregonAIR" en su teléfono móvil.
Y recuerde, si necesita ayuda para localizar un refugio de aire limpio cerca de usted, llame al 2-1-1 o visite 211info.org y cambie el idioma a español en el menú superior a la derecha de la página.
08/08/2026
We're open this weekend! The 211info contact center remains open for extended hours of 8 AM to 10 PM through at least Monday, Aug. 10 to support Oregonians with wildfire and clean air information and resources.
Call 211: For evacuation updates, wildfire and clean air shelter information, livestock resources, reentry and preparedness.
Wildfire season is here. Now’s the time to prepare. Make sure you have a plan and know the air quality resources available.
Stay up to date on alerts for your area by checking:
• Oregonsmoke.org
• The Oregon DEQ Air Quality Index map aqi.oregon.gov
• Download the free OregonAIR app on your smartphone.
For more information on protecting your health during wildfires, visit healthoregon.org/wildfires
And remember, to find clean air shelters near you during wildfire emergencies, call 211 or visit 211info.org and enter “Wildfire Related Clean Air Shelters”.
08/08/2026
People anywhere in Oregon who have been affected by wildfires or wildfire-related air quality can call 1-833-669-0554 for support. The hotline is available 24/7 and is staffed by 211info.
Anyone experiencing any wildfire-related impact can call, including those who:
- Lost a home or property
- Evacuated and have ongoing needs
- Are sheltering in place and have wildfire-related needs
- Are affected by wildfire smoke or poor air quality
- Have another need or concern caused by a wildfire
There's also a web form that people can fill out with wildfire related needs. ODHS staff review the information and follow up. You can access the web form here: https://uniteus.com/networks/oregon/get-help/oregonwildfires/
One more thing - the hotline and web form should not be used for emergencies. If you are in immediate danger, have a medical emergency, or need emergency help evacuating, call 911.
Learn more in this news release: https://apps.oregon.gov/oregon-newsroom/OR/ODHS/Posts/Post/odhs-reminds-people-of-statewide-hotline-available-for-oregonians-affected-by-wildfires-and-smoke
08/08/2026
ACTUALIZACIÓN: Cambian los horarios de 211info
El Departamento de Servicios Humanos de Oregon y 211info siguen trabajando juntos para apoyar a las personas afectadas por los incendios forestales.
A partir de hoy, 7 de agosto del 2026, 211info estará disponible de 8:00 a.m. a 10:00 p.m. (hora del Pacífico) para brindar información y recursos sobre los incendios forestales y la mala calidad del aire.
Este será el horario durante todo el fin de semana. Compartiremos otra actualización el lunes 10 de agosto.
Si necesita ayuda por los efectos continuos o a largo plazo del humo o de los incendios forestales, puede llamar a la Línea de Ayuda por Incendios Forestales al 1-833-669-0554 presione el 2 para español. Esta línea está disponible las 24 horas del día, los 7 días de la semana.
Recuerde: Llame al 911 solo si tiene una emergencia, por ejemplo, si:
- Está en peligro inmediato.
- Tiene una emergencia médica.
- Necesita ayuda urgente para evacuar.
08/07/2026
UPDATE: 211info hours are changing
ODHS and 211info are continuing to work together to monitor wildfire-related needs as they change.
Starting today, August 7, 2026, 211info will be available from 8 a.m. to 10 p.m. Pacific Time for help with wildfire and clean air-related information and support. These updated hours will be in effect through this weekend. We will provide another update on Monday, August 10.
The Wildfire Assistance Hotline (1-833-669-0554) will remain open 24/7.
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ODHS and 211info are working together to extend 211info's hours to help with wildfire and clean air related information and support!
While our contract is activated, you can call 211 anytime, 24/7, from anywhere in Oregon to get help with things like
- Evacuation planning and reentry
- Emergency shelter locations
- Livestock support
- Clean air center locations
- Referrals to local resources
And more.
If you need help with something not related to wildfires, please call 211 during its regular hours (Monday through Friday from 8 a.m. to 6 p.m.). We will update this post when extended hours have ended.
08/07/2026
UPDATE: 211info hours are changing
ODHS and 211info are continuing to work together to monitor wildfire-related needs as they change.
Starting today, August 7, 2026, 211info will be available from 8 a.m. to 10 p.m. Pacific Time for help with wildfire and clean air-related information and support. These updated hours will be in effect through this weekend. We will provide another update on Monday, August 10.
The Wildfire Assistance Hotline (1-833-669-0554) will remain open 24/7. You can use this hotline for help with ongoing and long-term needs caused by wildfire and smoke impacts.
Remember - 911 should be used for emergencies only (if you are in immediate danger, have a medical emergency or need emergency help evacuating).
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Note - A previous version of this post indicated the hours were effective Aug. 7-9. The hours are effective through Aug. 10. We apologize for the error.
08/07/2026
Visiting a farmers market this week to celebrate National Farmers Market Week? Get more fresh food for your money with Double Up Food Bucks!
Spend $20 of your SNAP dollars at a participating farmers markets, and receive an additional $20 toward more fruits and veggies.
Learn more and find market locations:
English: doubleuporegon.org/markets
Spanish: doubleuporegon.org/es/mercados
08/07/2026
If you lost food you purchased with SNAP due to recent wildfires and live in one of 12 Oregon counties listed below, you have until August 14, 2026 to request replacement food benefits.
If you need help finding additional food, connect with us and we’ll help you navigate what's available. Call 211, text your zip to 898211, email us at [email protected]. You can also search on your own at 211info.org/food. We’re here to help!
Residents of the following counties now have until August 14, 2026 to request replacement food benefits:
Baker
Crook
Deschutes
Gilliam
Harney
Jackson
Jefferson
Sherman
Umatilla
Union
Wasco
Wheeler
Learn more, English:
https://apps.oregon.gov/oregon-newsroom/OR/ODHS/Posts/Post/snap-recipients-in-10-oregon-counties-have-more-time-to-replace-food-lost-during-recent-fires
Learn more, Spanish:
https://apps.oregon.gov/oregon-newsroom/OR/ODHS/Posts/Post/las-personas-que-reciben-snap-en-10-condados-tienen-mas-tiempo-para-reponer-la-comida-que-perdieron-durante-los-recientes-incendios-forestales
08/07/2026
Join the Yakima Valley Farm Workers Clinic for a FREE one day health fair on Friday, August 21 from 1pm-5pm. Stop by for sports physicals, dental screening, immunizations, and health checks.
To find resources in your area, call 211, text your zip to 898211, email [email protected], or visit 211info.org. We’re here to help!
Acompañe a Yakima Valley Farm Workers Clinic en una feria de salud gratuita de un día, el viernes 21 de agosto, de 1:00 p. m. a 5:00 p. m. Visítenos para realizarse exámenes físicos deportivos, revisiones dentales, vacunas y controles de salud.
Para encontrar recursos en su área, llamar al 211, envíe un texto al 898211 con su código postal, nuestro email es [email protected], o visite nuestra página 211info.org.
08/07/2026
Is the air safe for outdoor play today? This guide helps parents, caregivers, and educators quickly assess outdoor safety for young children (ages 0–5) using the Air Quality Index (AQI).
Thanks to our friends at Lane County Health & Human Services and Lane Regional Air Protection Agency for creating such a helpful tool!
To find clean air, smoke, and other resources in your area, call 211, text your zip to 898211, email [email protected], or visit 211info.org. We’re here to help!
For help finding child care (Mon-Fri, 7am-11pm, Sat-Sun, 8am-8pm), call 211, text the keyword “children” or “niños” to 898211, or email [email protected]. Search on your own at findchildcareoregon.org.
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