DRB

DRB

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Car wash point-of-sale and business optimization solutions. A Vontier company. This gives us an unrivaled ability to leverage data insights for car wash growth.

The DRB team works together toward a singular goal: To help car wash and quick l**e operators squeeze every ounce of profitability out of their investments. For the conveyorized car wash segment, DRB Tunnel Solutions fulfills that promise with:

Data insights and solutions that predictably drive throughput and revenue. Established in 1984, we power more of the top 50 conveyorized car wash chains than any other technology provider. During the pandemic shutdowns, we shared aggregated data through the Data Bytes video series and other content to guide the industry through recovery. Through our advanced technology, our customers can access their own data to make confident business decisions. And when they engage our partner Suds Creative to apply consumer behavior insights and predictive analysis to that data, operators can discover uncharted paths to growth. Reliable, intuitive software and hardware innovations. Our innovations are constantly pushing car washes and the industry as a whole forward. From our SiteWatch® point-of-sale system that processes 1 million cars a day to the technology that has helped commercialize and advance unlimited wash plans, we’re always looking ahead. Next, we will take the car wash industry into the future with our new platform, Patheon™. Using ongoing UX/UI studies to inform its design and architecture, we will ensure Patheon is the most intuitive system on the market, enabling operators to unlock insights, influence actions, elevate the user experience and optimize their businesses. Best-in-class support team that is passionate about keeping car washes running. Our commitment to the car wash industry is evident in every interaction operators have with our staff, from our long-tenured sales experts through our installation team and after-installation support and beyond. Our Humble, Hungry and Smart culture means we work together to go the extra mile for our customers, we take responsibility for our mistakes while always striving for improvement, and we always treat our customers how we want to be treated. We are here 24/7/365 for emergency support calls and always prioritize down site calls.

Photos from DRB's post 10/01/2026

Your car wash sees every vehicle that pulls in.

Without LPR, that is all it does - see them.

FastID+ gives Patheon what it needs to act.
With up to 99.9% AI-powered accuracy, a lower cost than traditional LPR, and integration with Patheon, operators can recognize vehicles and deliver more relevant customer engagement.

Now available for Patheon customers. Link in comments.

09/28/2026

One week out, and we're just about ready. Booth #513.

If you're in Atlantic City or planning to be, drop by and catch up with DRB.

Photos from DRB's post 09/25/2026

60% of you said the biggest reason retail customers do not convert is timing.

This week on our Q&A series: what does a realistic membership conversion rate actually look like, and what separates operators at the top of that range from everyone else?

Got a question of your own? Drop it in the comments.

09/24/2026

Every customer interaction is an opportunity.

See how FastID+ and Patheon®+ work together to recognize vehicles, personalize kiosk messages, and present the right offer at the right time to turn routine transactions into memorable, revenue-generating experiences.

09/22/2026

In our poll yesterday, 50% said they wouldn't trust an AI agent with customers unsupervised.

That's exactly why Booth at NACS26 isn't a launch. It's a first look at DRB's Autonomous Sales Agent concept, built expecting to be questioned, not just believed.

Come ask it something hard. Tell us where it falls short. That's what actually shapes what comes next.

09/18/2026

We are so excited to be back with this energy at Carwash Con East.

Two weeks out. Booth #513. Atlantic City.

Are we gonna see you there?

09/16/2026

We're so excited! 🤩
Two shows, one big October.

The whole month is about showing up for you, sharing new ideas, demonstrating the latest technology, and helping you discover what's possible for your wash

Meet us at Carwash Con East in Atlantic City and - dates and booth numbers above.

Keep following for more updates.

09/09/2026

A 5%+ drop in voluntary churn came down to timing, not effort.

Most operators find out a member's leaving after the cancellation's already processed. By then there's nothing left to do but note it.

The window that actually matters is earlier: while a member's still disengaging, before they've finished canceling. Catch it there and an offer has a real chance. Catch it after, and you're just documenting a loss.

Where does your system catch this moment, before the cancel or after?

Photos from DRB's post 09/04/2026

Most operators don't realize their tech is the ceiling until they hit it.

This week's . Swipe for the signals worth checking on your own setup.

Is there another sign we missed- tell us below.

08/18/2026

Does this happen with you: 1 location, 1 promo, no problem.
5 locations and you're spending your Monday on it. Twenty locations and you've stopped running promos.

Personalized Promotions in Patheon brings it all into one place.

Configure once, deploy across every site. Deliver targeted offers by customer segment and grow your wash, not your workload. Personalized Promotions is available today in Patheon.

Link in the comments for more.

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3245 Pickle Road
Akron, OH
44312

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