IntelSwift

🎄 Christmas Sale 🎄

Customer expectations don’t slow down during the holidays — and neither should your support.

With –35% off all Intelswift packages, now is the right time to try all-in-one customer automation platform 💬

Save support costs and increase customer satisfaction with the help of just one platform 💻🤝

🗓 Offer valid Dec 19 – Jan 2

🎄 Christmas Sale at Intelswift

Get –35% off all packages
Upgrade your AI chatbot and customer support automation this holiday season.

🗓 Dec 19 till Jan 2

Case study: Exellio × Intelswift

Exellio provides payment solutions that help businesses accept cashless payments and streamline operations.

During a pilot implementation of the Intelswift AI chatbot on Exellio’s website, the primary goal was to reduce support workload by automating repetitive customer inquiries.

The AI chatbot:

• handled common customer questions 24/7
• significantly reduced the volume of repetitive support requests
• improved response times without increasing headcount

📊 Results during the pilot phase:

• 50% reduced support workload by offloading routine inquiries to AI
• 15% reduction in customer support costs
• fewer repetitive requests reaching human agents
• improved overall customer experience

AI doesn’t replace human support teams, but it removes repetitive work from their daily flow, allowing support specialists to focus on complex and high-value customer cases.

If you’re exploring ways to reduce support workload through automation, feel free to reach out! 🌐 intelswift.com

Set up a web chat widget for your website!
With Intelswift, you can:

➡️ Choose your chat color
➡️ Change the welcome message
➡️ Select the buttons — Home, Conversations, Help

And all of this in just a few clicks!

Enhance your customer service with a multichannel support chat 📱📞💬

Have questions? Book a demo call at
🌐 intelswift.com.

How do you properly train an AI agent so it responds like a human? 🤔

Actually, it’s quite simple — you just need to upload a large amount of information. With Intelswift, you can:

➡️ upload a file with data about your company, products, or services

➡️ add links to any website where the agent can learn information

➡️ import already published knowledge base articles from your website

➡️ or simply write or paste text the agent will learn from.

That’s it!

One inbox for all channels! 💬

📬 What’s New?

Chats, calls, emails, and tickets are now centralized in a single interface.

No more switching between different tabs and apps — everything in one window.

🤖 AI + Human = Perfect Team

Easy differentiation between AI-handled conversations and human agent interactions.

✨ Benefits for Your Business:

• Faster request processing — everything on one screen

• Process transparency — clear understanding of who’s responding

• One interface instead of dozens of tools

Read more about the update! Link in the bio 🚀

💥 BLACK FRIDAY is here! 💥
Right now — 50% off all packages!

🎁 Bonus: Get 1 month of free consulting on implementing AI into your processes!
A gift that truly works for you.

⏳ This offer is available for a limited time.
Don’t miss your chance to upgrade your capabilities!

🚀 Meet Intelswift Release 1.6.0

This release brings a fully redesigned operator experience, advanced ticketing flexibility, and upgraded AI features that help agents respond faster and with more accuracy. 💬

👉🏼 Omni-Channel Inbox — A single, redesigned workspace for chats, calls, emails, and tickets.

👉🏼 Advanced Ticketing — More control for complex cases.
• Custom ticket types with unique required fields

👉🏼 Swift Copilot — Smarter AI for agents.

👉🏼 Live Reports & Analytics
• Real-time SLA, escalations, FCR & AHT

✨ Discover what your support team can achieve with Release 1.6.0! Link in bio

✨ Intelswift at Web Summit 2025

This year, Intelswift joined one of the world’s largest tech events — Web Summit.
For us, it’s not just about being present — it’s a meaningful step forward in scaling AI-powered business solutions.

🔹 Showcased our AI products for customer support automation, knowledge base optimization, and smarter business processes.
🔹 Connected with industry leaders — from growing startups to global enterprises adopting AI to boost team productivity.
🔹 Gained new partnerships and insights that will help Intelswift grow faster and deliver even more value to our clients.

Web Summit proved once again: the future belongs to intelligent tools that work with people, empowering teams to achieve more with less.

🚀 Intelswift keeps moving forward — building technology that helps businesses stay efficient, agile, and customer-focused.

🌍 Intelswift at Web Summit 2025!

We’re excited to announce that Intelswift will be exhibiting at Web Summit, one of the world’s biggest technology events.

📅 Date: Tuesday, November 11
📍 Location: Web Summit Exhibition Area
🏷️ Booth: A1-06

Visit our booth to discover how conversational and role-based AI agents help support teams work faster, reduce costs, and deliver exceptional customer experiences.

See you in Lisbon! 🇵🇹