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Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from SmartMessage, Workplace & Office, Fatih Sultan Mahallesi Balkan Caddesi No: 62/A Ümraniye, Istanbul.
SmartMessage empowers businesses to deliver seamless omni-channel experiences and build long lasting relationships by providing a reliable, scalable marketing platform. SmartMessage is a technology company which provides omni-channel software platforms both on-premise and on-cloud that helps enterprises to build healthy communication with its customers and generate analytics for CRM and data enrichment purposes.
10/05/2026
Some messages don’t need automation.
They always come at the perfect moment.
Just like moms. 💙
Happy Mother’s Day from SmartMessage.
17/04/2026
🤔 If I could automate one marketing task instantly, it would be ______.
Good news — you can automate it with SmartMessage 😉
18/02/2026
🚀 Instagram DM is now part of Conversation Manager
Reply, automate, and manage Instagram conversations — all from one inbox.
✨ What you can do:
📩 Manage DMs in Conversation Manager
🤖 Build Instagram chatbots
🧩 Use rich messages, buttons & carousels
🔐 Powered by our Meta partnership
From DM to meaningful conversation.
07/02/2026
🚀 Conversation Manager v2.63 is here
Smarter conversations. Stronger automation. Full control.
✨ What’s new:
🤖 End-to-end Instagram Chatbot
🧠 Upgraded AI intent recognition (CLU)
📦 Real-time package & session tracking
📊 Better visibility into conversations & agents
Built to help teams engage faster and manage smarter — across every channel.
16/01/2026
📖 SmartMessage Glossary
Geofencing Marketing connects digital messages with physical locations through timely, location-based engagement. With SmartMessage, brands can activate geofencing across multiple channels from a single platform.
12/12/2025
🎬 Happy Weekend!
Find the marketing TV series in the puzzle —
which ones are already on your list? 👀
Comment below 👇
🤝 Real conversations need real people.
Customer expectations are changing fast — speed alone is no longer enough. Today, relevance, empathy, and human connection shape every great experience.
With SmartMessage Live Agent, your teams can:
✨ Transition users smoothly from chatbot to human support
✨ Deliver real-time, personalized, context-aware conversations
✨ Create meaningful moments, not just quick replies
Human-centered engagement starts here.
07/11/2025
Effortlessly transfer your campaign data your way.
With our Generic Event Handler, you can seamlessly move reports from SmartMessage to your own systems — using the method that fits your workflow best:
🔹 Pull via API
🔹 Push via API
🔹 File Export via FTP or Email
Stay in control of your data. Simplify integration. 🚀
31/10/2025
🎃 Turn Your Halloween Campaign into an Omnichannel Thriller!
This Halloween, make your campaigns come alive across every channel — with SmartMessage’s omnichannel magic.
24/10/2025
🚦 Send with Confidence — No Mistakes, No Surprises.
With Safe Mode, SmartMessage gives you a secure testing environment to build, test, and verify — before going live.
✅ Deliver only to internal test users
🚀 Go live with confidence when everything’s ready
10/10/2025
🤔 Fill in the blank!
Smart marketers always focus on _______.
Comment your answer below 👇 — let’s see what smart means to you!
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Category
Website
Address
Fatih Sultan Mahallesi Balkan Caddesi No: 62/A Ümraniye
Istanbul
34771
Opening Hours
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |