Dr. Oliver

"Throwback to CXAZ Customer Experience Winter School in Hwange!

What an incredible experience sharing the stage with Zimbabwe's top CX experts and household names!

The energy, insights, and networking opportunities made for an unforgettable event. We're proud to be part of the CX community in Zimbabwe and beyond!

Thanks to CXAZ for organizing and to all the amazing speakers and attendees who made it happen!
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"Throwback Thursday to an inspiring Customer Experience (CX) motivational talk with Mbabane Municipality suppliers!

We explored the power of exceptional CX in building trust, driving satisfaction, and fostering long-term partnerships.

A huge thank you to Mbabane Municipality for having me share my expertise and inspire their suppliers to deliver outstanding experiences!

Let's continue to elevate the art of customer experience and make Eswatini shine!
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"Take your customer service career to the next level!

Are you a customer-facing professional looking to stand out in your industry? Enroll for a certification in Customer Experience (CX) and earn the prestigious prefix CCxPP after your name!

This certification will equip you with the skills and knowledge to deliver exceptional customer experiences, drive loyalty, and grow your business.

Don't miss out on this opportunity to elevate your career and make a real difference in the lives of your customers. Apply now and become a certified CX professional!
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"EXCITING NEWS!

The 2025 Eswatini Customer Service Week events calendar is now out! We're thrilled to announce that this year's theme is "Mission Possible"

Keep the dates and join us as we celebrate the power of exceptional customer service. Let's work together to elevate the customer experience in our beautiful kingdom!

Stay tuned for more updates and get ready to make this year's event unforgettable!

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"Honored to interact with our newly recruited Eswatini Immigration Officers! As they embark on their journey to serve our nation, I'm humbled to share my expertise on delivering exceptional Customer Experience (CX) at Ports of Entry.

Patriotism plays a vital role in executing their duties with integrity, respect, and professionalism. Let's work together to make Eswatini proud! "

"I'm deeply humbled by the opportunity to share my knowledge on Customer Experience (CX) with a delegation from Namibia's Ministry of Transport! It's a privilege to contribute to the growth and development of our fellow Africans in the public sector.

As we discussed, patriotism plays a vital role in delivering exceptional customer experience in the public sector. When we prioritize the needs of our citizens and strive to serve with integrity, we build trust and strengthen our nations.

Huge appreciation to IKPDC for hosting this training and facilitating knowledge sharing! Your commitment to capacity building is truly commendable.

Let's continue to serve our nations with passion and dedication! "

"Heartfelt gratitude to CICM Zambia for entrusting me as one of their facilitators for the Zambia Industrial Commercial (ZICB) training earlier this year! It was an honor to share knowledge and expertise with the participants. Thank you for the trust and opportunity to contribute to the growth and development of future leaders! "

"We're grateful for the opportunity to partner with Manzini Municipality in enhancing the customer experience for their staff! Our recent training session was a huge success, and we're thrilled to see the impact it will have on the community. Thank you, Manzini Municipality, for investing in your staff and prioritizing customer satisfaction! "