Mediatel DATA

We’re on a winning streak, apparently. 😄🏆

Mediatel DATA has received the 𝟮𝟬𝟮𝟲 𝗩𝗼𝗶𝗰𝗲 𝗔𝗜 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗔𝘄𝗮𝗿𝗱 for our solution, recognized by CUSTOMER Magazine and TMCnet.
And yes, we know… lately we keep talking about awards. But this one is special too, because it celebrates a solution built to make customer interactions faster, smarter, and easier, while keeping the human experience at the center.

Big thanks to our clients and partners for the trust, and to the team for the work behind every project.
Another award, another logo, same mission: building technology that actually helps. 💙

🔗 Official announcement in the first comment.

Better patient experiences start with better communication.

Together with Centrokinetic, we are highlighting how technology can help healthcare teams create clearer, smoother, and more connected interactions with patients. 💙

Through Mediatel DATA solutions such as 𝐎𝐦𝐧𝐢𝐜𝐡𝐚𝐧𝐧𝐞𝐥 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦, 𝐈𝐧𝐭𝐞𝐫𝐚𝐜𝐭𝐢𝐨𝐧 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬, and 𝐁𝐚𝐜𝐤𝐠𝐫𝐨𝐮𝐧𝐝 𝐍𝐨𝐢𝐬𝐞 𝐑𝐞𝐝𝐮𝐜𝐭𝐢𝐨𝐧, communication becomes easier to manage, quality becomes more visible, and every interaction can better support the patient journey.

Because in , every conversation matters.

Read the full story here: https://lnkd.in/dTCkSnXS

🧒 Before we became colleagues, engineers, developers, managers, problem-solvers, or builders of technology… we were children with dreams, curiosity, courage, funny faces, shy smiles, and big questions.

For Children’s Day, we looked back at the little people we once were and shared a few thoughts we would tell our younger selves today.

Because behind every role at Mediatel DATA, there is a person.

And behind every person, there is a child who once imagined what could come next.

Happy Children’s Day from Mediatel Data. 💙

💫🥂 What an evening at the Romanian Contact Center Awards 2026!

We are proud and grateful to celebrate three awards together with our clients and partners:

🏆 𝐓𝐞𝐜𝐡 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐨𝐫 𝐨𝐟 𝐭𝐡𝐞 𝐘𝐞𝐚𝐫 with 𝐔𝐧𝐢𝐂𝐫𝐞𝐝𝐢𝐭 𝐁𝐚𝐧𝐤 𝐑𝐨𝐦𝐚𝐧𝐢𝐚, for the solution implemented on their website

🏆 𝐀𝐈-𝐏𝐨𝐰𝐞𝐫𝐞𝐝 𝐂𝐗 with 𝐌𝐞𝐝𝐋𝐢𝐟𝐞, for the solution supporting patient interactions

🏆 𝐄𝐱𝐭𝐞𝐫𝐧𝐚𝐥 𝐈𝐦𝐩𝐚𝐜𝐭𝐟𝐮𝐥 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 — together with 𝐀𝐋𝐓𝐄𝐗 𝐑𝐨𝐦𝐚𝐧𝐢𝐚, for a strong built around contact center technology, voice interactions, and non-voice ticketing

These awards are not only about technology. They are about trust, collaboration, and the shared ambition to make customer interactions faster, smarter, and more connected.

A very special thank you to 𝐀𝐧𝐝𝐫𝐨𝐧𝐢𝐜 𝐌𝐢𝐡𝐚𝐞𝐥𝐚, 𝐌𝐢𝐡𝐚𝐞𝐥𝐚 𝐂𝐚𝐬𝐭𝐫𝐚𝐬𝐞, and 𝐀𝐝𝐫𝐢𝐚𝐧 𝐂𝐞𝐫𝐠𝐚 for their trust, openness, and support throughout these projects.

And thank you to the Romanian Contact Center Awards community for continuing to recognize the people, teams, and projects that move this industry forward.

Proud of what we build together. 💙

Day 2 at CUSTOMER CARE CONFERENCE & EXPO 2026.

The discussions around AI, customer experience, contact center transformation, and the augmented human show that the industry is moving in a clear direction:

less complexity,
more intelligence,
better care.

Thank you to everyone who stopped by, joined the conversations, and shared ideas with us.

Mediatel DATA team 💙🙌

Mediatel DATA is live on stage at Customer Care Conference & Expo 2026. 🚀

Today, our colleague Alex Dobre, and Cristina Colceru, from Orange Business is talking about moving AI from promise to real contact center impact.

On stage, we are bringing together:

✅ a practical view on the augmented human in contact center operations
✅ our Orange Business & Mediatel Data case study
✅ a Voicebot interaction scenario showing how AI can support both customers and agents

Our message is simple: AI should not replace the human experience. It should protect it, support it, and make it easier for people to focus on what only people can do best.

Automation matters.
But context, empathy, and care still matter more. 💙

Today, we are exactly where we like to be: in the middle of the customer care and contact center community. 🚀 Customer Care Conference & Expo 2026 starts today, and the Mediatel DATA team is here for two days of CX, AI, technology, real conversations, and good industry energy.

We are looking forward to meeting clients, partners, familiar faces, and new people who care about where this industry is going.

Day 1, we are ready. 💙

Some stages are not just about presentations.
They are about the stories we build together. 💙

On May 27, at CUSTOMER CARE CONFERENCE & EXPO 2026, our colleague Alex Dobre, Product & Innovation Lead at Mediatel DATA, will be on stage together with Cristina Colceru, B2B Customer Service Digital Operations Manager at Orange Business Romania.

We are truly happy to have Cristina alongside us and to bring forward a conversation shaped by trust, collaboration, and real contact center experience.

Thank you, Marketing Insiders Group, for bringing this community together again and for creating the space for conversations that matter.

See you on 27 May.
Stay close. We are preparing something special. 👀

Technology brings us together through work.
Traditions remind us why people matter. 🙌🏻

Today, on and Saints Constantine and Helen, our office had a little Romanian touch: red eggs, cozonac, fresh fruit, and a moment shared with colleagues.
A simple, warm reminder that company culture is also built in these small gestures.
Happy name day to everyone celebrating today! 💙