astory.tech

Journeys aren’t just about time — they’re about the people, the moments, and the feeling you build along the way.

Welcome to another episode of our 10+ 𝐲𝐞𝐚𝐫𝐬, 𝐨𝐧𝐞-𝐨𝐟-𝐚-𝐤𝐢𝐧𝐝 𝐬𝐭𝐨𝐫𝐢𝐞𝐬 series!
Meet Cristina Iosif, who’s been part of our journey for over 12 years — a journey she describes simply as fulfillment.
Let’s listen to the story she’s been writing, all along.

Q: If you could describe your journey here in one word, what would it be?
I would describe my journey so far in one word: Fulfillment. Because over these 12 years, I’ve had the chance to work with wonderful people, on interesting projects, in a positive atmosphere.

Q: If your career here was a movie, what would the title be?
Work, Laugh, Repeat

Q: What’s the best compliment you’ve ever received from a client or colleague?
A colleague once told me that I am a masterful organizational expert, someone who can keep everything running smoothly and ensure projects are executed efficiently. Hearing that truly made me feel valued and appreciated for my skills.

Q: What made you stay all these years?
What has kept me here for over 12 years is the incredible team and supportive work environment. The company has provided continuous opportunities for learning, growth, and taking on interesting challenges. I feel that my contributions are valued, and I can keep evolving professionally here.

Q: What’s your ‘survival tip’ for thriving 10+ years in the same company?
I’d say the key is building strong relationships and collaborating well with your colleagues and clients. When you enjoy working with the people around you, it makes even the busiest years enjoyable.

Q: What’s the biggest change you’ve seen in our company or product during your time here?
The biggest change I’ve noticed over the years is how much our applications have improved in terms of usability and customer value. They’ve become much more helpful, intuitive, and user-friendly, which really enhances the experience for our clients..

Some people join the team and grow with it — becoming part of its story along the way.

Welcome to another episode of our 10+ 𝐲𝐞𝐚𝐫𝐬, 𝐨𝐧𝐞-𝐨𝐟-𝐚-𝐤𝐢𝐧𝐝 𝐬𝐭𝐨𝐫𝐢𝐞𝐬 series!
Meet Roxana Tolosi, who’s been part of our journey for over two decades — growing alongside the company, discovering every corner of it, and helping shape what we are today.
With her birthday coming up next week, it feels like just the right moment to share a bit of her story and the wonderful person behind it.

Q: What’s your ‘survival tip’ for thriving 10+ years in the same company?
I've been in astory for 20 years (so far ☺️) because I had the rare opportunity to truly understand how an IT company works — from every angle and through the eyes of every department. For me, seeing the full picture and understanding the ‘why’ behind decisions has always been essential to making good choices myself. Just as important were the wonderful people I’ve been lucky to work with and the constant stream of challenging, interesting projects that kept me learning every single day.

Q: If you could describe your journey here in one word, what would it be?
The word would be "Panoramic". I’ve been fortunate to experience and understand the company from every angle —every department, every layer, every kind of challenge — which gave me the full picture I always crave. And I am truly grateful for the opportunity.

Q: If your time with us were a movie, what would the title be?
"The Long Take". This is actually a film term for an uninterrupted shot.☺️ I found it suitable because my entire adult life so far has been one long, unbroken take inside this company — from curious 22-year-old to the person I am today, learning, maturing, and seeing every corner of the story along the way.

For some, the beginning of the year is a time to make resolutions.
For us, it’s the perfect moment to show gratitude to the colleagues who have been with the company almost from the beginning.

Welcome to another episode of our 10+ 𝐲𝐞𝐚𝐫𝐬, 𝐨𝐧𝐞-𝐨𝐟-𝐚-𝐤𝐢𝐧𝐝 𝐬𝐭𝐨𝐫𝐢𝐞𝐬 series!
Meet Stefan Postelnecu, part of our story since March 2001!

Stef knows Capone inside out. He started as a tester and business analyst, then moved through PHP & Oracle development, project management, technology evangelist, and finally, simplicity keeper. He’s the go-to person for any Capone or business question.

In his interview, Stef keeps it brief, but almost 25 years of client demos, fun moments, and a reputation as 'a great wizard' tell a much more elaborate story.
Read his interview below and stay tuned, more one-of-a-kind stories coming soon!

1. What’s one thing you know now that you wish you had known 25 years ago, work/business related?
My current mindset.

2. If you could describe your journey here in one word, what would it be?
Fun.

3. What’s the biggest change you’ve seen in our company or product during your time here?
Maturity.

4. What’s the best compliment you’ve ever received from a client or colleague?
That I am a great wizard 😊.

5. What has kept you here for over 20 years?
The people and the environment.

6. What’s your ‘survival tip’ for thriving 10+ years in the same company?
Stay involved. Care.

𝐂𝐚𝐩𝐨𝐧𝐞'𝐬 𝐂𝐨𝐝𝐞: 𝐍𝐨𝐭 𝐞𝐯𝐞𝐫𝐲 𝐜𝐚𝐬𝐞 𝐧𝐞𝐞𝐝𝐬 𝐡𝐞𝐚𝐭!

Every operation has its pressure points, and knowing when to push, pause, or pivot makes all the difference.

Today, we break down how Capone’s exemption management tools help teams handle exceptions with precision, adapt fast to real-life situations, and keep operations running smooth, even when things don’t go by the book.
This article is part of Capone’s Code, our series on the principles and features that help collections teams stay flexible, stay sharp, and stay in control.
You can read the full article on LinkedIn: https://shorturl.at/bLVXQ

𝐀𝐈 𝐦𝐨𝐯𝐞𝐬 𝐮𝐬 𝐟𝐨𝐫𝐰𝐚𝐫𝐝. 𝐏𝐞𝐨𝐩𝐥𝐞 𝐦𝐨𝐯𝐞 𝐮𝐬 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫.

Payment behavior prediction, generating the right action at the right time, advanced data extraction and processing, debtor empowerment – all these stand for Smart Scoring, Smart Strategy, DEX, and DebtChat, AI modules developed by a⬟story with a clear purpose: to give you smarter, faster and more reliable tools.

Behind every AI mechanism, every innovation and every improvement in Capone, there are people. They represent the connection between technology and real business value. They listen, design, adapt and make sure that each AI module doesn’t just work, but truly supports your goals.

AI helps us optimize and innovate, but people bring clarity, guidance and long-term vision.

At a⬟story, we remain committed to combining the best of both worlds, advanced technology and human expertise, to help you adapt and grow. With our AI mechanisms, you can work faster and smarter, while using your human resources efficiently.

If you’d like to explore any of our AI modules in more detail or discuss how they can be tailored to your business, drop us a line at [email protected].

"When we kicked off our collection game revamp in 2022, we weren't just looking for a vendor, we were scouting for a crew that could match our ambition, agility, and appetite for innovation. Capone Web checked every box and then some."

This is the real talk from our latest Capone's Code interview, where we sat down with a client who's been transforming their collections strategy with bold moves and bigger impact.

If you missed this conversation with CEC Bank about partnership, innovation, and what it really takes to drive change in banking, catch up here

Capone's Code: From Bold Moves to Big Impact! Question 1: CEC Bank’s makin’ moves — 3rd biggest bank in Romania and deep into a bold digital shift. What's the real deal behind this transformation? Answer: CEC Bank, Romania’s third-largest financial institution, isn’t just dipping its toes into digital waters, it’s diving in headfirs...

𝐓𝐡𝐞 𝐬𝐢𝐦𝐩𝐥𝐞 𝐜𝐡𝐚𝐧𝐠𝐞 𝐭𝐡𝐚𝐭 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐞𝐝 𝐝𝐨𝐜𝐮𝐦𝐞𝐧𝐭 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠.

One of our clients used to spend hours scanning, extracting, and typing court documents into Excel — a slow, error-prone workflow that kept their team from focusing on what really matters.

Then they found a better way: our AI DEX.
AI DEX reads, extracts, and processes data automatically, turning hours of manual copy-paste into a smooth, guided flow. It handles repetitive tasks and frees teams to focus on real decisions.

Our team made it fit perfectly with our client’s processes, simplifying their work and letting them focus on what truly matters.

𝐑𝐞𝐬𝐮𝐥𝐭𝐬 𝐢𝐧 𝐣𝐮𝐬𝐭 𝐨𝐧𝐞 𝐦𝐨𝐧𝐭𝐡:
- 75% of FTEs freed up;
- Extraction accuracy over 99%;
- Significant cost reduction;
- Full traceability, scalable, secure.

AI DEX works beautifully with Capone, but it’s just as effective on its own. And the possibilities go beyond legal documents.

If your team is drowning in repetitive tasks, drop us an email at [email protected]. We’d love to show you AI DEX in action.

10+ 𝐲𝐞𝐚𝐫𝐬, 𝐨𝐧𝐞-𝐨𝐟-𝐚-𝐤𝐢𝐧𝐝 𝐬𝐭𝐨𝐫𝐢𝐞𝐬!

We're kicking off a new campaign to celebrate colleagues who’ve been with us for 10+ years — the people who know our app so well they could probably run a demo in their sleep.

Having teammates with this much history is a superpower. They’ve seen the product grow and they understand our clients inside out. Their know-how doesn’t just fix problems, it makes everyone’s life a little easier and the results a lot better.

Meet Simona Fulea, part of our story since November 2007.
If there’s one thing everyone knows about Simona, it’s this: she never stops looking for a better way, whether it’s how we collaborate, how we support clients, or how we help each other grow.

Read below her short interview and stay tuned, more one-of-a-kind stories coming soon!

1. What’s your ‘survival tip’ for thriving 10+ years in the same company?
My survival tip for thriving over 10 years in the same company is embracing continuous improvement, not just for myself, but for everything I am part of: the value we deliver to clients, the growth of those around me, and the way we collaborate. I believe in staying curious, asking how things can be done better, and creating an environment where open communication, transparency, and mutual care are the norm.

2. If your career here was a movie, what would the title be?
I would call it ‘Building Bridges’, because over the years, my focus has been on connecting people, ideas, and solutions. Whether it is strengthening collaboration across teams, aligning with clients, or improving how we deliver value, it has always been about creating strong, sustainable links that move the business forward.

3. What’s the biggest change you’ve seen in our company or product during your time here?
We evolved from a software vendor into a strategic partner, shaping businesses, not just applications.

For many people, managing debt isn’t easy. It’s personal, often uncomfortable, sometimes even stressful.

But what if your customers could reach out about their debts whenever they feel ready — no pressure, no waiting times, no uncomfortable calls?
A 24/7 digital channel helps you connect with your customers in a simple, human, and secure way. No calls. No logins. No awkward conversations. Just friendly, real-time support, even at 4 AM.

AI DebtChat is that channel.
Behind its friendly interface lies a powerful AI engine designed to enhance both customer experience and operational efficiency.

There’s more to DebtChat than meets the eye.
Let’s connect and explore how this AI module can fit into your processes and make the experience better for everyone involved.
Drop us a line, and we’ll take care of the rest.