BPO Plus - Qatar
Call Center and Manpower Outsourcing
Position : Head of Energy at a leading Insurance company in Qatar
Department: General Insurance
Location : Doha
Contact: [email protected]
Experience : 8 – 12 Years relevant experience
No of Position : one
Nationality : Any (Bilingual)
Age : 30 to 45
HEAD OF ENERGY – SUMMARY OF ROLES AND RESPONSIBILITIES
We are looking for an experienced Energy Underwriter to Head the Energy line of business. Head of Energy will report to Underwriting Manager – General Insurance. Energy forms the integral part of General Insurance portfolio. The Head of Energy will have the responsibility for a broad portfolio comprising of upstream, midstream and downstream oil & gas, petrochemicals and power risks, managing and expanding the portfolio and team. Our client base includes national oil companies, international oil companies, operators, drilling contractors and other service providers to the Energy and Power sector. Coverage offered is Operational Package, Property Damage, Business Interruption, OEE, TPL, Construction (Offshore & Onshore) etc.
HEAD OF ENERGY WILL BE EXPECTED TO:
• Lead the Energy Underwriting unit
• Establish Energy division’s Underwriting policies and procedures based on the company’s business plan and objectives.
• Actively Underwrite energy portfolio and Manage & oversee the Energy insurance underwriting philosophy
• Promote, maintain and develop Energy book of business in a profitable manner
• Expand local and international energy book of business
• Provide strategic direction, underwriting control and action for Energy portfolio
• Provide financial plan and forecast, management information, coordination with claims and reinsurance functions and other departments within Al Koot, meet performance standards etc.
RESPONSIBILITIES:
• Actively underwrite Review new and renewal submissions, endorsements, policy wordings, risk engineering reports, loss history, financial reports as well as conduct appropriate research to determine extent of participation on each account
• Calculate appropriate risk premium
• Drive day to day underwriting function, manage emerging risks through underwriting measures, driving and contributing to the development & implementation of appropriate policy wordings, clauses and exclusions.
• Drive financial planning and forecasting process
• Monitor risk exposures with limits outlined in policies and procedures
• Develop and adapt the underwriting philosophy and portfolio strategy to achieve profitable underwriting results
• Provide timely and highest standards of advice, assistance, response, service to enquiries from clients/brokers
• Drive key broker and client relations, Promote account retention.
• Initiate and manage opportunities for cross selling.
SKILLSETS:
• Proven capability of underwriting in energy classes of business
• Technical knowledge of both Energy insurance products and energy insurance industry
• Be able to work independently and in a team
• Adhere to Underwriting guidelines and company policies and procedures
• Advanced analytical skills, negotiating and marketing capabilities
• Budget and Financial planning and reporting
• Team management
QUALIFICATIONS:
• Bachelor’s Degree in any discipline, preferably in engineering
• A Diploma or Master’s degree in Risk & Insurance Management is a plus.
• Advanced Diploma in Insurance (ACII) from Chartered Insurance Institute (CII) is a must
• 8 to 10 year’s experience in insurance business with at least 3 years in supervisory level in an energy, oil/gas and petrochemical environment
• Energy industry knowledge (working in Oil & Gas – Power Gen – Utilities – Renewables – Mining Industry)
• Strong understanding of basic sales principles, negotiation skills and demonstrate a competitive drive
• Fluency in English & Arabic (read, write and communicate) as must
Salary Range: QR.25000 to QR.30000 per month + perks and benefits
Perks & Benefits : Liberal perks and benefits as per company policy available
Position : Intermediate Relationship Manager
Serve a designated portfolio of accounts in the Commercial Banking business segment
Develop the portfolio by prospecting new clients, cross-selling, and offering suitable corporate banking services to the existing customers
Achieve various individual business targets and contribute to the team performance
Prepare credit proposals in accordance with delegated authority
Conduct regular review and take proactive measures to ensure credit quality
Provide guidance, coaching, and support for junior teammates
Familiar with the general banking operations and its legal and regulatory requirements
Previous exposure to the preparation of credit proposals
Should Sound interpersonal and communication skills
Corporate Banking Segment: 7 years (Required)
Post resumes at [email protected]
Job Type: Full-time
Salary: QAR20,000.00 - QAR25,000.00 per monthPosition : Intermediate Relationship Manager
Serve a designated portfolio of accounts in the Commercial Banking business segment
Develop the portfolio by prospecting new clients, cross-selling, and offering suitable corporate banking services to the existing customers
Achieve various individual business targets and contribute to the team performance
Prepare credit proposals in accordance with delegated authority
Conduct regular review and take proactive measures to ensure credit quality
Provide guidance, coaching, and support for junior teammates
Familiar with the general banking operations and its legal and regulatory requirements
Previous exposure to the preparation of credit proposals
Should Sound interpersonal and communication skills
Corporate Banking Segment: 7 years (Required)
Salary: QAR20,000.00 - QAR25,000.00 per month
Post cv's : [email protected]
Serve a designated portfolio of accounts in the Commercial Banking business segment
Develop the portfolio by prospecting new clients, cross-selling, and offering suitable corporate banking services to the existing customers
Achieve various individual business targets and contribute to the team performance
Prepare credit proposals in accordance with delegated authority
Conduct regular review and take proactive measures to ensure credit quality
Provide guidance, coaching, and support for junior teammates
Familiar with the general banking operations and its legal and regulatory requirements
Previous exposure to the preparation of credit proposals
Should Sound interpersonal and communication skills
Corporate Banking Segment: 7 years (Required)
Post resumes at [email protected]
Job Type: Full-time
Salary: QAR20,000.00 - QAR25,000.00 per month
Looking for Pediatric Specialist with QCHP License
Job responsibilities:
Provide home visit consultation with detailed clinical assessment.
•Examine newborns and young children and assess their physical condition and health
•Set diagnosis and suggest appropriate medical treatment and medication
•Prepare and Explain treatment plan to the patient and family members
•Document patient assessment and clinical care provided in the patient file
•Review results of diagnostic evaluations done and explain to patient and modify treatment plan as required
•Prepare and ensure timely dispatch of the patient's medical report
•Follow up with patient to ensure treatment goals are achieved
Qualifications:
• Should be licensed in Qatar , QCHP
• Minimum 5-10 years of clinical experience preferably in Hospital setting
• Up-to-date in clinical guidelines for diagnosis and treatment
• Should be flexible & adaptable
• Strong interpersonal, communication and presentation skills
• Should be able to join immediately
Salary : QR 18,000 - QR 22,000
INDIAN FEMALE BUTLER REQUIRED FOR A FAMILY (Live in)
Salary Offered – Qar.7000/- to 10,000/- Per month
Nationality – Indian Female
Experience – 3 to 4 years
Requirements:-
Experience as a Butler or similar role in the hospitality industry
Knowledge of food and beverages, Housekeeping, laundry, etc.
Strong multi-tasking skills & Excellent organizational skills
Commitment to a high level of customer service
Strict attention to detail. Email CV : [email protected]
Serve a designated portfolio of accounts in the Commercial Banking business segment
Develop the portfolio by prospecting new clients, cross-selling, and offering suitable corporate banking services to the existing customers
Achieve various individual business targets and contribute to the team performance
Prepare credit proposals in accordance with delegated authority
Conduct regular review and take proactive measures to ensure credit quality
Provide guidance, coaching, and support for junior teammates
Familiar with the general banking operations and its legal and regulatory requirements
Previous exposure to the preparation of credit proposals
Should Sound interpersonal and communication skills
Corporate Banking Segment: 7 years (Required)
Job Type: Full-time
Salary: QAR20,000.00 - QAR25,000.00 per month
Kindly send your CV to [email protected]
We are looking for:
E-LEARNING STUDIO DEVELOPER (Bilingual)
REQUIREMENTS:
• Bachelor’s Degree in Instructional Design or Educational Technology preferred.
• Bilingual in Arabic and English language (preference as data sets and management will include interpreting data in both languages, as well as business communications).
• With valid Qatar ID (transferable or under Family Sponsorship)
EXPERIENCE & KNOWLEDGE:
• Minimum 3 years of experience in recoding, editing and delivering video and audio educational materials.
• Preferred experience in developing video and audio content with subject matter experts in health care settings.
SKILLS:
• Prior experience in producing video content in multiple formats and inserting static and motion graphics.
• Knowledge in filming requirements in a studio setting e.g. broadcast / TV studio.
• Knowledge in lighting and sound recording requirements for filming in a variety of different locations/scenarios.
• Highly desired technical skills in industry-standard software such as Adobe Photoshop, Premiere Pro, Camtasia, and Articulate Storyline.
Essentially, the e-Learning Developer must observe:
• Strong interpersonal skills and experience of dealing directly with a wide variety of people.
• Excellent time management and organization skills.
SCOPE OF WORK
Roles & Responsibilities:
• Shoot, edit and produce engaging and impactful video and audio materials for learning and development purposes.
• Contribute to the in-house content development process on new video and audio projects and manage the production process from concept to delivery.
• Create and insert motion graphics, voice-overs, titling and other additional features to enhance video and audio content.
• Work with the e-Learning team to edit, maintain and upload content onto LMS.
• Organize and maintain an effective and accessible filing system of digital assets.
• Proof and review design work before submission.
• Priorities and schedule work effectively, anticipating problems and adjusting the allocation of resources and time accordingly.
• Create and implement monthly deadlines, projects goals, expectations, and workflows to ensure a smooth video and audio production process with on-time delivery.
• Any other reasonable duties as required by the e-Learning Manager.
Kindly send your CV to [email protected]
We are looking for:
PROJECT MANAGER (CLINICAL OPERATIONS) – Healthcare Sector
QUALIFICATIONS:
1. Bachelor’s degree in Business Administration or similar from a globally recognized university.
2. Holding Professional certifications such as PMP or CAPM.
3. Excellent ENGLISH and ARABIC communication skills
4. With valid Qatar ID (transferable or under Family Sponsorship)
EXPERIENCE AND KNOWLEDGE REQUIREMENT:
1. 10 years’ experience in project management and not less than 2 years’ experience in Health care or related projects
2. Professional experience in the GCC highly preferred with weightage to experience in Qatar.
SKILLS REQUIREMENTS:
1. Excellent verbal and written communication Negotiation skills, interpersonal skills
2. Analytical and issue resolution skills
3. Understands data manipulation including data mapping / data translation, data validation
4. Strong Customer Service /communication skills & Detail oriented
5. Ability to work with and relate to internal and external stakeholders
6. Able to produce and maintain electronic and paper-based records for services, contracts and communications with the Private providers.
7. Ability to work to tight deadlines
8. Excellent interpersonal and organizational skills
9. Fluency in written and spoken English - Arabic speaker preferred
10. Work and communicate with other disciplines with confidence
11. Computer skills including proficiency in common word processing, spreadsheet, and presentation programmes.
12. Excellent time management
13. Ability to Identify and resolve day-to-day project risks and issues
14. Ability to track and monitor project status against project plan, including tracking actual costs to budget
15. Demonstrates good judgment and knowledge of the project team’s capabilities to absorb and adjust to scope changes
16. High level numerical skills and data analysis
MAJOR RESPONSIBILITIES:
1. Process enhancements on the Public Health Services and Patient Safety in alignment with MoPH and the company’s strategy.
2. Lead planning, executing, monitoring, controlling and closing projects.
3. Complying to medical codes and protocols
4. Formulate and visualize ideas, define project scope and design work breakdown structure (or set of actions).
5. Accountable for the entire project scope, conceptualization of new project ideas, project team, resources, and the compliance to deadline of the projects.
6. Prepare business case documents, discusses project details with committees, provides all justifications and supports during project review meetings.
7. Provide cost benefit analysis on assigned business processes; provide input into the business case, including process improvement recommendations on quality, delivery, and cost.
8. Plan projects; identify resource needs, funding required and priority. Manage all aspects of Program/Project life cycle to facilitate delivery
9. Validate and control the scope of the projects, quality of deliverables and stakeholder engagements.
10. Prioritize activities to ensure an efficient project progression, timely deliverables and meeting stakeholder expectations.
11. Update regular reports, indicate the performance of processes, identify potential risks, perform qualitative and quantitative risk analysis, and plan risk mitigation strategies.
12. Liaise with the Supporting Departments for projects technical details, estimating resources, activities duration and define the projects interdependency to ensure the realization of the project goals and outcomes efficiently
13. Oversee deliverables assigned to colleagues, vendors, finance, facilities and others, to ensure timely completion of tasks
14. Maintain and apply related policies and procedures for the company to ensure the fulfilment of company requirements on delivering high-quality services.
15. Facilitate regular meetings to assist information sharing between project staff, to ensure all staff members are aware of current work plans and to provide the opportunity for feedback.
16. Provide coaching and training to staff in order to develop ownership and full responsibility for activities.
17. The incumbent will undertake any such appropriate duties or responsibilities as directed.
18. Ensure high standards of confidentiality to safeguard any sensitive information.
Kindly send your CV to [email protected]
We are looking for:
PROJECT MANAGER – Healthcare Sector
Project manager oversees the success of projects by managing projects on each stage from planning to ex*****on by creating planning steps, managing the budget, and identifying the required resources for the projects and manage all aspects of the projects simultaneously.
CORE COMPETENCIES AND REQUIREMENTS:
1. Principles of healthcare systems and Project Management.
2. Candidates must possess at least a bachelor’s degree from a globally recognized university.
3. Holding professional qualification is a must i.e. PMP, CAPM or other similar qualification.
4. Able to complete projects in a timely manner.
5. Minimum 5 years of experience with project management with at least 2 years in PUBLIC HEALTH CARE
6. Excellent interpersonal and communication skills.
7. Ability to lead project teams of various sizes and see them through to completion.
8. Competency in Microsoft applications and ERP systems (Oracle and Hyperion are preferable).
9. Excellent planning and time management skills.
10. Excellent ENGLISH and ARABIC communication skills
11. With valid Qatar ID (transferable or under Family Sponsorship)
JOB DESCRIPTION:
1. Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
2. Accountable for the entire project scope, conceptualizing new project ideas, project team, resources, and the completion of the projects.
3. Prepare business case documents, discusses project details with the Senior Project Manager, provides all justifications and supports during project review meetings.
4. Validating and controlling the scope of the projects, quality of deliverables and stakeholder engagements.
5. Recommend and guide to prioritize activities to ensure an efficient project progression, timely deliverables, and meeting stakeholder expectations.
6. Update regular reports, indicate the performance of processes, identify potential risks, perform qualitative and quantitative risk analysis, and plan risk mitigation strategies.
7. Liaise with the Supporting Departments for projects technical details, estimating resources, activities duration and define the projects interdependency to ensure the realization of the project goals and outcomes efficiently.
8. Maintain and apply related policies and procedures for the company to ensure the fulfillment of the company requirements on delivering high-quality services.
9. Meeting with project team members to identify and resolve issues.
10. Establishing effective project communication plans and ensuring their ex*****on.
11. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
12. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
13. Identifying and developing new opportunities with stakeholders.
14. Provides responsive, high-quality service by providing accurate, complete, and up-to-date information, in a courteous, efficient, and timely manner.
15. Performs miscellaneous duties as assigned.
Kindly send your CV to [email protected]
We are looking for:
SENIOR PROJECT MANAGER – Healthcare Sector
Senior Project Manager acts as a coordinator between multiple projects at Operations Directorates to be sure they are benefiting each other, aligning with overall Operational goals and support the company’s strategic direction.
CORE COMPETENCIES AND REQUIREMENTS:
1. Principles of healthcare systems and project management.
2. Candidates must possess at least a bachelor’s degree from a globally recognized university.
3. Holding professional qualification is a must i.e. PMP, CAPM or other similar qualification.
4. Bachelor's degree in business or related field. Master's degree is preferable.
5. Minimum 10 years of experience with project management with at least 2 years in PUBLIC HEALTH CARE
6. Excellent interpersonal and communication skills.
7. Ability to multitask.
8. Competency in Microsoft applications and ERP systems (Oracle and Hyperion are preferable).
9. Excellent planning and time management skills.
10. Leadership, team builder, communicates effectively, knowledge worker, decision maker, leverages resources (coaches and develops), demonstrates ethical behavior, maximizes team effectiveness, supportive of change.
11. Excellent ENGLISH and ARABIC communication skills
12. With valid Qatar ID (transferable or under Family Sponsorship)
JOB DESCRIPTION:
1. Formulating and visualizing ideas, defining project scope and designing work breakdown structure (or set of actions) involve combinations of people, equipment, instruments, techniques, and consumables in a series of steps.
2. Accountable for the entire project scope, conceptualizing new project ideas, project team, resources, and the completion of the projects.
3. Preparing business case documents, discussing project details with stakeholders, provides all justifications and supports during project review meetings.
4. Validating and controlling the scope of the projects, quality of deliverables and stakeholder engagements.
5. Reviewing business cases, recommending and guiding to prioritize activities to ensure an efficient project progression, timely deliverables, and meeting stakeholder expectations.
6. Ensuring that team members complete tasks according to the schedule and identify if staff members require further training and provide this training.
7. Liaise with the supporting departments for projects technical details, estimating resources, activities duration and define the projects interdependency to ensure the realization of the project goals and outcomes efficiently.
8. Maintaining and applying related policies and procedures for the company to ensure the fulfillment of the company requirements on delivering high-quality services.
9. Provides responsive, high-quality service by providing accurate, complete, and up-to-date information, in a courteous, efficient and timely manner.
10. Create a planning schedule and secure funding for projects.
11. Prepare progress reports for stakeholders and program manager.
12. Performs miscellaneous duties as assigned.
Kindly send your CV to [email protected]
We are looking for Customer Service Representatives / Call Center Agents!!!
Details as follows:
CUSTOMER SERVICE REPRESENTATIVE / CALL CENTER AGENT - FLUENT IN PORTUGUESE OR GERMAN - URGENT!!!
Temporary for 6 months
REQUIREMENTS:
1. Fluent in PORTUGUESE or GERMAN.
2. High School diploma or degree in any field.
3. Freelance visa or family residence visa.
4. Minimum 2 years experience as customer service representative / call center agent.
5. Familiarity with CRM systems and practices.
6. Ability to multi-task, set priorities and manage time effectively.
7. Resolving customer queries and complaints.
8. Identifying customers’ needs, clarifying information, researching every issue, and providing solutions.
Job Types: Full-time, Temporary
Salary: QAR6,000.00 - QAR8,000.00 per month
Send your CV to [email protected]
Subject Format for Portuguese Speaker: CSR Portuguese - [Your Name]
Subject Format for German Speaker: CSR German - [Your Name]
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