ShuttlePro
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Shuttlepro is 360 integration tool for ecom business.
29/08/2026
Welcome aboard, Raja Sahib Group! 🚀
We’re excited to welcome Raja Sahib Group to ShuttlePro as we begin onboarding five of their brands:
🛍️ Raja Sahib
✨ Ellena
🥬 Raja Sahib Fresh
🖤 Black Pearl
🧸 Raja Sahib Kids
Bringing multiple brands and customer journeys into a connected operation is exactly the kind of scale ShuttlePro is built to support.
We’re looking forward to working closely with the Raja Sahib team as the onboarding progresses and helping create a more connected, structured, and scalable customer operation across the group.
Welcome to ShuttlePro. Here’s to growth, stronger customer experiences, and a successful journey together.
25/08/2026
Eid Milad-un-Nabi ﷺ Mubarak
On the blessed occasion of 12th Rabi-ul-Awwal, we remember the life, teachings, compassion, and mercy of Prophet Muhammad ﷺ.
اللَّهُمَّ صَلِّ عَلَىٰ مُحَمَّدٍ وَعَلَىٰ آلِ مُحَمَّدٍ وَبَارِكْ وَسَلِّمْ
May this day inspire us to follow his message of kindness, honesty, patience, and care for others. May Allah bring peace, unity, and countless blessings to all.
ShuttlePro wishes everyone a blessed 12th Rabi-ul-Awwal.
Negative feedback should not stop at the rating.
The team still needs to know:
📍 Which outlet?
🏷️ What happened?
👤 Who owns the next action?
📞 Was the customer followed up?
✅ Was the issue resolved?
A useful feedback workflow turns a customer response into clear responsibility and action.
18/08/2026
Customer feedback should be easy to give and easier to act on.
With Shop QR Feedback, the customer starts the process by scanning an outlet-specific QR code.
📱 Scan the QR at the outlet
💬 WhatsApp opens automatically
⭐ Share the experience
📍 Feedback is linked to the relevant outlet
👤 The team can track ownership and follow-up
The customer gets a familiar, low-friction way to respond.
The business gets feedback with useful context attached from the beginning.
The real value is not only collecting the rating.
It is knowing where it came from and what should happen next.
Want to see how Shop QR Feedback works inside ShuttlePro?
🌐 https://shuttlepro.io
Most businesses know how to ask for feedback.
The harder question is what happens when the response is 1 star.
A rating sitting in a report does not resolve the customer’s problem.
Useful feedback needs a workflow around it:
📍 Which outlet or order is involved?
🏷️ What type of issue occurred?
👤 Who owns the next action?
📞 Was the customer followed up?
✅ Was the issue actually resolved?
Collecting feedback gives you a signal.
Connecting that signal to context, ownership and action is what helps improve the operation.
How does your team handle negative feedback today?
14/08/2026
🇵🇰 A nation built on courage, unity, and hope.
Today, we celebrate the freedom that makes us proud to call Pakistan home.
Happy Independence Day! 🇵🇰💚
13/08/2026
🚀 **FOUR BRANDS. ONE FAST-MOVING TEAM. ONE CONNECTED CUSTOMER OPERATION.**
We’re excited to welcome , , , and to .
A major share of the credit goes to Zeeshan Shafique for driving the ecommerce implementations with strong ownership and pace, and Faheem Akram for ensuring the technical alignment across brands, systems, and integrations.
Special appreciation to Nasir Jamal from our side for keeping ex*****on coordinated and the multi-brand rollout moving smoothly.
With ShuttlePro, these teams can manage customer conversations across WhatsApp, Facebook, Instagram, Email and other channels through one connected support environment, while continuing to strengthen automations, workflows, interactive bots and customer journeys.
Go live fast. Strengthen the operation continuously.
Proud to see all four brands now live with ShuttlePro. ✨
When a new ecommerce brand starts onboarding with ShuttlePro, the first goal is not to create a long implementation project.
The first goal is to go live quickly.
We usually begin by:
▪️ connecting the customer channels
▪️ enabling order confirmation messaging through Shopify or OMS
▪️ allowing the team to start handling conversations directly from ShuttlePro
Because ShuttlePro is easy to adopt, teams can often start using it the same day or within 1–2 days.
That early stage already reduces manual workload and helps the team begin operating from one connected workspace.
After that, the onboarding gets stronger in layers:
01) Team onboarding and training
Agents, access, ownership, and handling structure.
02) Workflows and automations
Complaint creation, dynamic forms, routing rules, escalation logic, and support automations.
03) Bots and self-service journeys
Interactive WhatsApp bots, chatbot flows, and guided customer journeys.
04) Testing and refinement
Real customer journeys, exceptions, improvements, and operational optimization.
That is why going live on ShuttlePro is fast.
And improving the operation is continuous.
The channels get connected quickly.
The workflows get stronger over time.
11/08/2026
A COD confirmation message is only useful if the customer’s response actually moves the order forward.
A complete workflow should be able to:
▪️ Send the confirmation
▪️ Capture the customer’s response
▪️ Update the order status
▪️ Route unclear or negative responses
▪️ Prevent unnecessary dispatch
▪️ Keep the customer informed
▪️ Leave a clear record for the team
If the customer replies “Yes” and someone still has to manually copy that response into another system, the automation is incomplete.
If the customer gives an unclear answer and nobody owns the exception, the workflow has only moved the problem.
For COD-heavy ecommerce operations, the value is not sending thousands of WhatsApp messages.
It is connecting the response to the order operation behind the message.
How does your team handle unclear or negative COD confirmations today?
A COD confirmation message is only useful if the customer’s response actually moves the order forward.
A complete workflow should be able to:
▪️ Send the confirmation
▪️ Capture the customer’s response
▪️ Update the order status
▪️ Route unclear or negative responses
▪️ Prevent unnecessary dispatch
▪️ Keep the customer informed
▪️ Leave a clear record for the team
If the customer replies “Yes” and someone still has to manually copy that response into another system, the automation is incomplete.
If the customer gives an unclear answer and nobody owns the exception, the workflow has only moved the problem.
For COD-heavy ecommerce operations, the value is not sending thousands of WhatsApp messages.
It is connecting the response to the order operation behind the message.
How does your team handle unclear or negative COD confirmations today?
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