People Development programme

When interacting with a psychiatric patient who dodges or resists engagement, prioritize their comfort and safety. Consider:

1. Re-establish trust: Respect boundaries, maintain calm demeanor.

2. Empathize: Validate feelings, show understanding.

3. Non-confrontational approach: Avoid sudden movements.

4. Open-ended questions: Encourage sharing.

5. Active listening: Focus on patient's concerns.

6. Collaborative goal-setting: Involve patient in treatment planning.

7. Flexibility: Adapt communication style.

8. Support network: Engage family, caregivers.

9. Professional consultation: Seek guidance.

10. Patient-centered care: Prioritize dignity.

De-escalation techniques:

1. Stay calm, composed.
2. Maintain safe distance.
3. Avoid physical restraint.
4. Speak softly, clearly.
5. Offer choices.

Document interactions:

1. Record patient's behavior.
2. Note concerns, progress.
3. Inform treatment team.

Safety first:

1. Ensure patient, staff safety.
2. Call security (if necessary).
3. Follow facility protocols.

Remember, building trust takes time. Prioritize patient well-being.

Additional resources:

1. National Alliance on Mental Illness (NAMI)
2. American Psychiatric Association (APA)
3. Crisis Intervention Training
4. Mental Health First Aid

Consult mental health professionals for guidance.

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