Business Is Fun

Customer service is free

Most large organizations would disagree.

They hire cheap labor to answer the phone. They install recordings to mollify people who are on hold for hours. They measure the cost of the call center and put loopholes in the warranty.

When you see customer service as a cost center, all of these steps make sense. Any money spent lowering costs seems to raise profits.

But customer service is actually a profit center, for four reasons:

First, because the customer who calls you or shows up at the adjustments window is fully enrolled. Unlike just about every other moment you’ve had with them, in this moment, they are paying attention, leaning into the situation and on high alert. Everything you do here, unlike just about every other marketing interaction you have, will go on your permanent record.

Second, because your competitors have foolishly decided to treat this interaction as a cost, the chances that you can dramatically overdeliver are pretty good. You can’t make a car that’s ten times better, but you can easily produce customer service for your car customers that’s ten times better than what most manufacturers deliver.

And third, because in our industrialized economy, people love to tell stories about service. And so the word spreads (or doesn’t) based on what you’re about to do.

Finally, it’s been demonstrated again and again that the most valuable customers are the loyal ones. While your promotional team is out there making noise to get you new customers, you’d be much better off turning your existing customers into repeat customers and ambassadors.

And so, the money you spend on customer service isn’t simply free. It actually repays you many times over.

We need a sales executive that live and can operate within Bulacan province. This is an urgent position and performance based with allowance and commissions. You can email your latest CV/Resume to [email protected]

Job Details:

1. Primary responsible for expanding and maintaining the sales performance of the retail group
2. Develops new accounts/clients
3. Province pe*******on and area saturation, accounts booking, and accounts relationship management
4. Responsible for attaining volume target and revenue targets
5. Works with Accounting Department to ensure payments are collected and recorded accurately

Qualifications:
1. With at least 1 year sales experience especially in any fast-moving consumer goods company handling key accounts
2. Willing to start ASAP
3. Willing to do field work and travel in different areas
4. Proficient with Microsoft Office, email
5. Residing in Bulacan

Let this sink in. 👇👇👇

Earn between $10-$25/hr from home.

We need an experienced bubble.io developer to work with us on a project. If you are interested, kindly send your CV and portfolio to [email protected] or message us here.

Now this ain't fun!

Retail store closings 2020: A list of chains that have closed stores amid the coronavirus pandemic The pandemic has led to thousands of permanent store closures, from JCPenney to Starbucks, and has taken its toll on the brick-and-mortar retail industry

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If you're looking to build a business empire... the key is to find the right people who will dedicate themselves to the work at hand but take really good care of them!

As in... seriously! 😅

💯% True!

Tomorrow, we'll have more people going back to work. It's important to keep these reminders on hand. Stay safe everyone!