VISAYA

Today, we honor the courage, sacrifice, and service of the heroes who gave their lives for freedom.

This Memorial Day, VISAYA stands in remembrance and gratitude for the brave men and women whose legacy continues to inspire strength, resilience, and unity across generations. 🇺🇸

VISAYA joins global conversations shaping the future of healthcare innovation at the Digital Health Festival 2026 in Melbourne, Australia alongside leaders from PEZA, IBPAP, and HIMAP.

📍 Mission Schedule
• Sydney — May 18–19, 2026
• Melbourne — May 20–22, 2026

Connect with Julian and find out how VISAYA can help your company with our AI-powered business solutions during the Digital Health Festival 2026 in Melbourne by setting a meeting with us at the Philippine Country Booth #1526 in MCEC this week!

Schedule a meeting here:
https://calendly.com/hello-visayakpo/meet-with-julian-valenzuela

VISAYA is proud to join the Philippine IT-BPM Business Mission 2026 in Australia alongside IBPAP, DTI Philippines, and HIMAP as industry leaders gather to strengthen global partnerships and conversations around healthcare innovation and digital transformation.

📍 Mission Schedule
• Sydney — May 18–19, 2026
• Melbourne — May 20–22, 2026

Connect with Julian and find out how VISAYA can help your company with our AI-powered business solutions during the Digital Health Festival 2026 in Melbourne by setting a meeting with us at the Philippine Country Booth #1526 in MCEC next week!

https://bit.ly/4dHLFUT

Q1 2026: A Quarter of Strategic Progress

Q1 2026 marked a strong start for VISAYA, defined by meaningful progress across workforce development, global industry engagement, and employee growth. From representing the Philippines in key healthcare conversations abroad to expanding access to practical skills training and highlighting stories of resilience within our workforce, this quarter reflects VISAYA’s continued focus on creating long-term value for both people and industry.

Q1 Highlights at VISAYA

Led the Philippine HIMS delegation during the U.S. healthcare roadshow in Los Angeles and Las Vegas ahead of HIMSS 2026, reinforcing VISAYA’s role in global healthcare conversations.
Launched a TESDA-supported Enterprise-Based Education and Training (EBET) partnership to strengthen workforce readiness for healthcare operations roles.

Featured employee stories that reflect adaptability, career growth, and the value of opportunities closer to home.

Inside This Quarter’s Edition

VISAYA’s leadership role in the Philippine HIMS U.S. roadshow and participation at HIMSS 2026.

The TESDA and VISAYA EBET partnership and how it supports healthcare skills development in Ortigas.
Mary Rose Pioquid’s journey from working overseas to building a meaningful career in healthcare services back in the Philippines.
Key Q1 developments that reflect VISAYA’s continued investment in people, partnerships, and long-term capability building.

Looking Ahead

Continued rollout of TESDA-supported healthcare training programs in Ortigas.

Expanded workforce readiness initiatives aligned with evolving healthcare support needs.
More employee development programs designed to support long-term career growth.
New strategic collaborations that strengthen VISAYA’s role in healthcare and business services.

Other Q1 Highlights

Site-level engagement initiatives across VISAYA locations.
Ongoing learning and capability-building efforts for healthcare and support teams.

Internal milestones and leadership activities that supported operational excellence.
Workplace initiatives focused on collaboration, culture, and employee experience.

Explore the Full Q1 2026 Edition: https://visayakpo.com/blog/q1-2026-newsletter-january-march

From international industry engagements to local workforce development and employee success stories, this issue highlights how VISAYA continues to build opportunities that create lasting impact.

VISAYA Chief Executive Officer Julian Valenzuela joined fellow leaders at the American Chamber of Commerce of the Philippines (AmCham Philippines) roundtable on the FCC Notice of Proposed Rulemaking (NPRM): Implications for the Philippine BPO and Telecom Sector.

Representing VISAYA and serving as Board Director of the Contact Center Association of the Philippines - CCAP, Julian joined discussions on potential regulatory developments, evolving market expectations, and their impact on global service delivery.

As the business landscape evolves, VISAYA remains focused on adaptability, excellence, and creating long-term value for partners worldwide.

VISAYA has officially achieved its SOC 2 Type II certification, further strengthening its long-standing commitment to data security, privacy, and operational excellence! Alongside its established HIPAA-compliant operations, this milestone reinforces VISAYA’s ability to meet globally recognized standards for handling sensitive information.

SOC 2 Type II certification reflects the effectiveness of VISAYA’s internal controls over time, particularly across security, confidentiality, and privacy. It demonstrates that robust systems and disciplined processes are embedded into day-to-day operations, not treated as one-time requirements.

For clients across healthcare, finance, and business support services, this achievement provides added assurance that VISAYA continues to invest in trust, resilience, and secure service delivery.
Learn more about VISAYA’s secure outsourcing solutions at www.visayakpo.com

Stronger partnerships, shared learnings, and a clearer path forward.

VISAYA took part in today’s EBET RBE Session held at Concentrix Makati, where industry partners gathered to discuss program updates, exchange best practices, and collaborate with TESDA on the next steps for implementation.

Moments like these strengthen our shared commitment to building future-ready talent and creating more opportunities for Filipino professionals through skills development and industry collaboration.

We look forward to what’s ahead.

This Easter Sunday, we’re reminded that growth often comes after the quiet, the waiting, and the unseen work.

At VISAYA, we honor the journey, the resilience, and the hope that keeps us moving forward.

Happy Easter from all of us at VISAYA. 🧡

VISAYA is proud to stand alongside and lead the Philippine delegation at HIMSS26 in Las Vegas (March 9–12, 2026). 🇵🇭

Led by our CEO and HIMAP Board Trustee, Julian Valenzuela, our participation in one of the world’s largest healthcare technology events reflects VISAYA’s continued commitment to advancing healthcare information management and delivering global service excellence.

Bringing together 40,000+ healthcare leaders, 1,000+ exhibitors, and participants from over 90 countries, HIMSS26 serves as a key platform for shaping the conversations that define the future of healthcare.

We are honored to represent Filipino expertise on the global stage and build meaningful partnerships that drive innovation and impact forward.

📍 Meet VISAYA at Booth #4353 until today!

Is the Philippines ready for a specialized medical university soon?

Members of the Philippine delegation pose for a photo after a meeting with the American University of Health Sciences (AUHS) in Signal Hill, CA as part of the stop of the ongoing Philippine US HIMS Roadshow organized by HIMAP.

One of the premier medical universities in California, AUHS discussed with the delegation the possibility of partnering for a full blown university in the Philippines to specialize in MDs, USRNs, and Pharmaceutical and Life Sciences graduate courses. This initiative further highlights the significance of the Philippines in addressing the rising global talent demand for healthcare information management services worldwide.

Thank you to the AUHS Board of Trustees for welcoming us led by Co-Founder, Pastor Gregory A. Johnson; President & CEO, Dr. Caroll Ryan; SVP, COO & Provost, Chief Nurse Administrator, Dr. Marilyn Uvero.