Job Hiring BPO

Are you good in communicating in English?

Confident in your ability to carry a conversation and comfortable with Voice support?

Come work with us!

ISTA Solutions is currently looking for tenured agents with previous experience in an
Airline and Travel account.

Minimum Qualifications:
* 6 months of voice and customer service experience.
* Supported International Airline / Travel account is preferred.
* Excellent communication skills (Clear English-speaking skills)
* Ability to multitask and with good comprehension skills
* Organized and with keen attention to details
* Available to start on January 16
* Amenable to work onsite in Shaw, Mandaluyong
* Amenable to work on night shift and shifting schedule

Compensation Package:
* PhP 21,000 basic pay
* PhP 3,500 attendance bonus
* 10% night differential

Benefits:
* Convertible to Cash Leave Credits
* Health Insurance with free dependents
* Annual Performance Appraisal

*15K sign on bonus and employee referral fee

Mandaluyong Office: 8th Floor Zentrum 500 Shaw Boulevard, Mandaluyong City

Please send us a PM and indicate on the subject line the position you are applying for.

ISTA SOLUTIONS INC. is looking for an experienced Reports Analyst / Workforce Analyst.

You’ll be responsible for the collation, gathering, and analysis of data to be utilized by top management for arriving at business operational decisions.

Job Description:
* To provide support to Operations by providing reporting needs that meet client requirements
* Design and develop metrics and reports, dashboards and analyses to drive key business decisions
* Conduct large-scale data analysis and modeling to derive actionable insights
Review outputs for trends
* Work with team to conduct root cause analyses and communicate improvement recommendations

Skills Required:
* Required knowledge and experience in Excel, Power Point, Google sheets
* Coding experience with Javascript, Apps Script, SQL and/or BigQuery is a Plus
* Strong background in KPI Dashboards development and automation
* Strong visualization experience – charts, bars, images, dynamic reports etc.
* Some exposure to Procurement, Planning and Product Lifecycle Management functions
* Excellent Verbal and Written English Communication and skills
* Excellent analytical and problem-solving skills
* Self-driven, ability to work in a fast paced environment with minimal supervision

Compensation package includes a salary of 25,000 basic pay + 10% night differential + 3,500 attendance bonus and other benefits such as:
* Convertible to Cash Leave Credits
* Health Insurance with free dependents
* Annual Performance Appraisal

Interested candidates must be amenable to work onsite in either Makati or Mandaluyong on a shifting schedule

Makati: 4th Floor Maria Cornelia Building, Senator Gil J. Puyat Avenue, Makati City

Mandaluyong: 8th Floor Zentrum 500 Shaw Blvd., Mandaluyong City

Please send us a PM and indicate on the subject line the position you are applying for.

Are you passionate about learning? ISTA Solutions is looking for you.

We’re hiring Trainers who’ll be responsible for the development, documentation, facilitation, review and evaluation of Learning and Development programs that will impact change management, employee learning objectives, talent development and employee engagement.

Job Description:
• Conduct training to new hires
• Design and/or prepare training/instructional materials, teaching aids and devices
• Ensure all training activities and materials meet client requirements
• Update Training curriculum on an ongoing basis
• Maintain and create Training reports

Qualifications:
• Work experience as a Trainer or from Leadership Role (TL or SME)
• Background in classroom and online facilitation
• Knowledge in curriculum development/course creation
• Knowledge of Learning Management Software (LMS)
• Excellent communication and presentation skills
• Must be amenable to work in either Makati or Mandaluyong site and morning or night shift schedule
• Can start ASAP

Compensation package includes a salary of PhP 28,000 basic pay + PhP 2,000 probationary allowance + 10% night differential + PhP 3,500 attendance bonus and other benefits such as:
• Convertible to Cash Leave Credits
• Health Insurance with free dependents
• Annual Performance Appraisal

Mandaluyong Office: 8th Floor Zentrum 500 Shaw Boulevard, Mandaluyong City

Makati Office: 4th Floor, Maria Cornelia Building, Senator Gil J Puyat Avenue, Makati City

Please send us a PM and indicate on the subject line the position you are applying for.

ISTA Solutions is currently looking for an experienced IT professional who is willing to work as an IT Help Desk Support Specialist for a US-based IT Consultancy company. We offer roles providing IT-support for small-to-medium scale businesses regarding basic to complicated IT needs via email support, calls, and remote desktop assistance.

Job Descriptions:
* Process information based on standard operating procedures
* Adhere to client's process on data delivery and correspondence
* Coordinate with respective personnel through calls, emails, etc.
* Act as the point of contact for customers for ticket escalations
* Handle ticket escalations ranging from server support, network issues, and software installation.
* Customize, Deploy, Troubleshoot, and post-deployment support on machine / user-based licensing of O365.
* Coordinate and schedule IT support tickets to ensure maximum utilization of billable resources.
* Ability to set up, configure, and troubleshoot Windows Server and related issues.

Qualifications:
* Must be 3+ years experienced.
* Must have 2+ years of experience in O365 environment.
* Customer service: 1 year (Preferred)
* Experienced in Customizing, Deploying, troubleshooting, and post-deployment support on machine / user-based licensing of O365.
* Ability to troubleshoot IT issues quickly and efficiently
* Knowledge of Microsoft Operating Systems / Office Applications /Ethernet Networking
*Be able to stay current with the ever-changing technology and IT solutions
* Excellent communication and customer service skills
* Must be able to work independently and as part of a team
* Enthusiastic positive attitude
* Microsoft / security certifications are a plus
* MSP support experience will be desired
* Must be able to report on-site and work on night shift schedule

Work Schedule: Monday to Friday, 9PM to 6AM

Compensation package includes a salary of PhP 30,000 to PhP 35,000 basic pay + 10% night differential + PhP 3,500 attendance bonus and other benefits such as:
• Convertible to Cash Leave Credits
• Health Insurance with free dependents
• Annual Performance Appraisal

Mandaluyong Office: 8th Floor Zentrum 500 Shaw Boulevard, Mandaluyong City

Please send us a PM and indicate on the subject line the position you are applying for.

We are excited to announce that ISTA Solutions is expanding and currently seeking an HR - Employee Relations Specialist to join our team and help us manage our human resources and employee relations functions.

Responsibilities:
-Drafting Notices to Explain (NTE) or memorandums and representing company in administrative hearings.
-Assisting with inquiries from agents and operations via email and other communications.
-Managing employee relations and spearheading ISTA Solutions events and engagement activities aimed at promoting the company's core values.
-Collaborating with the HR department to develop, revise, and implement company policies
-Providing comprehensive support for human resources, employee relations, and administrative/clerical functions.

Minimum Qualifications:
-Graduate of BS Psychology, Human Resource Management, or any related course
-1 to 2 years of HR Generalist experience, preferably in a call center or BPO setup
-Experience in employee relations is required
-Extensive knowledge in handling government-related concerns
-Effective multitasker with strong interpersonal skills
-Willingness to work on-site and on a shifting schedule

Work Schedule: Mid shift or night shift, work hours will vary depending on business need.

Compensation Package:
-PhP 19,000 – PhP 21,000 basic pay
-10% night differential
-Attendance Bonus
-Convertible to Cash Leave Credits
-Health Insurance with free dependents*
-Annual Performance Appraisal

Location:
-8th Floor Zentrum 500 Shaw Boulevard, Mandaluyong City
-4th Floor Maria Cornelia Building Sen Gil Puyat Makati City

Please send us a PMand indicate on the subject line the position you are applying for.

We look forward to hearing from you!

Do you know how or have you ever taken down notes for a doctor during patient visits virtually or in person? Do you happen to know how to summarize the visit to the medically relevant information useful for the doctor?

If yes, then We want you!!!!!

Minimum Qualifications:
* Must be a graduate of any medical course
* Has Healthcare or medical transcription experience for the past 3 years
* Must be willing to work US hours
* Must be amenable to work onsite in either Makati or Mandaluyong office

Job Responsibilities:
* Converting transcribed diagnostic test results, procedures, and consultation notes into applicable report formats
* Typing out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon
* Performing additional tasks such as following up and revising patient history, as well as entering medical reports into electronic health records systems
* Ensure uncompromised patient care by transcribing fast and accurately, as well as performing thorough editing
* Type out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon
* Reviewing and editing transcriptions for spelling, grammar, clarity and correct medical terminology

Work Schedule: Monday to Friday, 9 PM to 6 AM Philippine time

Compensation package includes a salary of around 40 – 50k basic pay + 10% night differential + PhP 3,500 attendance bonus and other benefits such as:
* Convertible to Cash Leave Credits
* Health Insurance with free dependents
* Annual Performance Appraisal

Makati Office: 4th Floor, Maria Cornelia Building, Senator Gil J. Puyat Avenue, Makati City

Mandaluyong Office: 8th Floor, Zentrum 500 Shaw Boulevard, Mandaluyong City

Please send us a PM and subject line must be the position you are applying for - "Medical Transcriber".

Do you have Customer Service experience?

Confident in your ability to carry a conversation in English and comfortable doing outbound calls?

Come work with us!

ISTA Solutions is currently looking for tenured agents who have previous experience with Inbound/Outbound Calls. Healthcare experience is a plus.

Minimum Qualifications
-At least 6months of BPO experience
-Excellent Communication Skills
-Amenable to work onsite in Shaw, Mandaluyong
-Available to start ASAP
Compensation package includes a salary of 21,000 basic pay + 10% night differential + 3,500 attendance bonus and other benefits such as:
-Convertible to Cash Leave Credits*
-Health Insurance with free dependents*
-Annual Performance Appraisal

Mandaluyong Office: 8th Floor, Zentrum 500 Shaw Blvd., Mandaluyong City

Please send us a PM and indicate on the subject line the position you are applying for.

ISTA Solutions is currently looking for professionals who are willing to start in an Offshore Financial-related position working for a US-based Client. This is open for those with previous background in handling Accounts Payable transactions.

Basic Responsibilities:
* Handle, review and detect important instruction and information from emails
* Handle AP process by using basic to company-specific tools
* Analyze invoices for important information
* Updating trackers and meeting deadlines as implemented
* Receive, process, and send emails to respective personnel for updates

Minimum Qualifications:
* Must have a previous experience in handling Accounts Payable transactions
* At least 6 months of experience as a Team Leader or handling a small team (2-5 employees)
* Experience in a Financial-related work of at least 1 year
* Experience in a BPO set up is an advantage
* Can communicate effectively using English Language, written and verbal
* Amenable to work in Mandaluyong and night shift schedule
* Can start on April 20, 2023

Work schedule: Monday to Friday, 9 pm to 6 am, and weekends off

Please send us a PM and indicate on the subject line the position you are applying for.
We look forward to hearing from you!

Compensation package includes a salary of PhP 30,000 basic pay + 10% night differential + PhP 3,500 attendance bonus and other benefits such as:
* Convertible to Cash Leave Credits
* Health Insurance with free dependents
* Annual Performance Appraisal

Mandaluyong Office: 8th Floor Zentrum 500 Shaw Boulevard, Mandaluyong City

Are you a 𝐏𝐇 𝐑𝐞𝐠𝐢𝐬𝐭𝐞𝐫𝐞𝐝 𝐍𝐮𝐫𝐬𝐞 with clinical experience and interested to start a Nursing career in BPO?

We are looking for you!

This position entails reviewing and auditing patient charts and medical records.

Job Description
- Providing audit report of documentations from reviewed patient's electronic health record for quality assurance
- Maintain patient confidentiality
- Provide timely accurate reports as required
- Be familiar with the Electronic Health Record System

Minimum Qualifications
- PH Registered Nurse with an active license
- Previous experience in any hospital / clinical setting
- Knowledgeable in MS Office tools
- Previous BPO experience is a plus
- Good communication and comprehension skills and keen to details
- Must be willing to work on site
Compensation and Benefits:
- PhP 25, 000 basic pay
- 10% Night Differential
- Perfect Attendance Bonus
- 18 Leave Credits convertible to cash*
- HMO with free dependents*

Work schedule:
- Monday to Friday (Fixed weekends off)
- 1:00 PM to 10:00 PM Philippine time
- 9:00 PM to 6:00 PM Philippine time

PM now

Join our Pioneer Airline Account and earn 21K a month and 15K signing Bonus!
You should have at least 3 or more months of BPO voice experience preferably for an international Airline / Travel Account. Also open to non BPO experience in Travel industry. With good English communication skills. Amenable to work on night shift and willing to work onsite in Shaw.
You also get to enjoy these perks and benefits:
• Attendance bonus
• Night differential
• Convertible to Cash Leave Credits
• Health Insurance with free dependents
• Annual Performance Appraisal

JOB HIRING! JOB HIRING! ! JOB HIRING! ! !

with complete mandated government benefits

-21k minimum starting salary

JOB QUALIFICATIONS:
-18 years old and above
- Speaks basic English

(PM) send direct details.

MASS HIRING!! 📣📣
EXPRESS HIRING!! 📣📣

GET HIRED OVER THE PHONE!
2 INTERVIEW LANG, START AGAD NEXT WEEK.

🔵21K STARTING SALARY , NEGOTIABLE

🔵 7.5K minimum TO 25K SIGNING BONUS KAPAG NAKAPASA KA (SELECTED ACCOUNTS)

🏢 OFFICE BASED
Makati or Mandaluyong Site

ACCOUNTS:
✔️ NON VOICE / VOICE
✔️ LOCAL / INTERNATIONAL

OPEN FOR:
WITH ATLEAST 6 MONTHS OF BPO WORKING EXPERIENCE.

💯 BASIC ENGLISH AT CONFIDENCE LANG, PASOK KA DITO!

MESSAGE ME DIRECTLY FOR MORE INFO! 💌

Positions Available

CSR
USRN
Bookkeeper
US Recruiter
Instructional Designer
Account Manager
PHRN
Compliance Auditor
Authorization
Invoice Analyst
Case Manager
Medical Biller
Reports Analyst
Team Leader

PM LANG IF MAY QUESTIONS PA.