QMS Office - Loon

...unya dihay daw di' matukib nga kulba-hinam nga mikumot sa tagsa-tagsa ka dughan niadtong diha sa lawak sulod sa pipila ka gutlo.

Ug sa dihang gibungat sa pangulong magtutuki ang mga pu'ng: "There has been no identified nonconformities so far.", nahugyaw kadtong tinuod nga mga naningkamot... ug milanog ang mga pakpak uban sa mga hupaw sa kahupay!

Kining maong kalamposan dili usa ka simbolo sa pagkahingpit niining atong munisipyo, apan usa lamang ka timaan sa atong pagpaningkamot lamang maduhol ang pagpanerbisyo'ng takos madawat sa mga Loonanon...

In preparation for the upcoming ISO 9001:2015 Surveillance Audit next week, the LGU of Loon, led by Mayor Cesar Tomas M. Lopez and Vice Mayor Pedro M. Literatus, Jr., conducted a Management Review on May 11, Monday.

Reports on each office’s Quality Objectives Monitoring, Internal and External Issues, Risks and Opportunities Registers, and Adequacy of Resources were also presented to ensure alignment with the municipality’s Quality Management System and quality objectives.

The activity forms part of the LGU’s continuing efforts to strengthen public service delivery and maintain compliance with ISO 9001:2015 standards.

𝗟𝗚𝗨-𝗟𝗼𝗼𝗻 𝗖𝗼𝗻𝗱𝘂𝗰𝘁𝘀 𝗖𝗹𝗼𝘀𝗶𝗻𝗴 𝗠𝗲𝗲𝘁𝗶𝗻𝗴 𝗳𝗼𝗿 𝟰-𝗗𝗮𝘆 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗔𝘂𝗱𝗶𝘁

Following the successful conduct of a four-day Internal Quality Audit from April 13 to 16, LGU-Loon held its Closing Meeting with all the departments and offices on April 16.

The activity was participated in by the Internal Quality Auditors together with LGU consultant Mark Anthony Lugay, highlighting the municipality’s continuing commitment to uphold quality management systems in accordance with the ISO 9001:2015 standards.

The audit proper, conducted from April 13 to 15, assessed the effectiveness, compliance, and continual improvement of systems and processes across various offices. The Closing Meeting served as a venue to present findings, recognize strengths, and discuss opportunities for further enhancement in public service delivery.

Through initiatives such as this, the Municipality of Loon continues to strengthen its governance and service excellence...making Loon MADANIHON rise and shine from local to global.

🌐 𝐎𝐏𝐄𝐍𝐈𝐍𝐆 𝐌𝐄𝐄𝐓𝐈𝐍𝐆 𝐌𝐀𝐑𝐊𝐒 𝐓𝐇𝐄 𝐒𝐓𝐀𝐑𝐓 𝐎𝐅 𝐌𝐔𝐍𝐈𝐂𝐈𝐏𝐀𝐋-𝐖𝐈𝐃𝐄 𝐈𝐍𝐓𝐄𝐑𝐍𝐀𝐋 𝐐𝐔𝐀𝐋𝐈𝐓𝐘 𝐀𝐔𝐃𝐈𝐓 𝟐𝟎𝟐𝟔 | 𝐑𝐄𝐈𝐍𝐅𝐎𝐑𝐂𝐈𝐍𝐆 𝐈𝐒𝐎 𝟗𝟎𝟎𝟏:𝟐𝟎𝟏𝟓 𝐂𝐎𝐌𝐌𝐈𝐓𝐌𝐄𝐍𝐓 𝐓𝐎 𝐄𝐗𝐂𝐄𝐋𝐋𝐄𝐍𝐂𝐄 𝐈𝐍 𝐏𝐔𝐁𝐋𝐈𝐂 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐃𝐄𝐋𝐈𝐕𝐄𝐑𝐘

The Municipality of Loon formally commenced its Internal Quality Audit (IQA) Opening Meeting held on April 13, 2026, marking the beginning of a municipality-wide assessment scheduled from April 13 to April 16, 2026 across key service areas and offices.

The audit is led by Mr. Jerry P. Rulona, IQA Team Leader, together with the appointed Internal Quality Audit Team Leaders and members, undertaking a comprehensive review of the Municipality’s adherence to ISO 9001:2015 Quality Management System standards, including alignment with the Quality Manual, Citizen’s Charter, Individual Performance Commitment and Review (IPCR), Division Performance Commitment and Review (DPCR), and other applicable regulatory, statutory, and customer requirements.

The audit coverage includes three major sites:
• Site 1 / Headquarters: Municipality of Loon
• Site 2: Municipality of Loon – RHU 1
• Site 3: Municipality of Loon – RHU 2

With key focus areas on:
• Provision of basic social services
• Local legislation processes
• Project and program implementation, evaluation, and management
• Delivery of health services including general medical consultation, issuance of medical certificates, immunization and vaccination services, birthing services, and management programs for communicable and non-communicable diseases
This undertaking highlights the Municipality’s strong commitment to continuous improvement, transparency, accountability, and service excellence, ensuring that every process is aligned with quality standards and responsive to the needs of every Loonanon.

The Internal Quality Audit Team is composed of dedicated auditors and leaders, including:
• Ruby Marie P. Cuizon
• Maria Arlita L. Buling
• Angelie Florenosos
• Joseph Caesar O. Relampagos (Audit Team Leader)
• Mary Jane B. Castañares
• Mercel C. Plazos
• William S. Agbon
• Marimar M. Anuba (Audit Team Leader)
• Luigi Miguel P. Jacaban
• Estrellita C. Geonzon
• Jhon Ismael Fernandez
• Cathyryn R. Lugo (Audit Team Leader)
• Jenny Mae M. Pelpinosas
• Ziselle Ann C. Capiolos
• Jonalie Coritico
• Ezra Guadalquiver
• Paupet Socorro S. Luza (Audit Team Leader)
• Roselle V. Salomon
• Maria Luz Veritas M. Casinillo
• Jay G. Ponteras

The Municipality of Loon, under the steadfast leadership of Hon. Mayor Literatus, continues to uphold and strengthen its culture of quality governance and citizen-centered public service, ensuring that every program, process, and frontline service reflects efficiency, integrity, and excellence.

As the audit formally begins, this initiative reinforces the Municipality’s continuing pursuit of improvement and its unwavering dedication to serve the public with the highest standards of quality.

🌐 𝐐𝐌𝐒: 𝐒𝐓𝐑𝐄𝐍𝐆𝐓𝐇𝐄𝐍𝐈𝐍𝐆 𝐂𝐎𝐌𝐏𝐋𝐈𝐀𝐍𝐂𝐄 𝐀𝐍𝐃 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐋𝐄 𝐆𝐎𝐕𝐄𝐑𝐍𝐀𝐍𝐂𝐄 𝐈𝐍 𝐅𝐑-𝟏𝟓-𝟐𝟎𝟐𝟔

The Municipality of Loon, through the Regular Flag-Raising Ceremony No. FR-15-2026, reinforces its commitment to quality governance and regulatory compliance with the implementation of Executive Order No. 27 on energy conservation and public activity regulation.

Aligned with national directives, the LGU ensures that all offices and stakeholders adhere to structured guidelines that promote efficiency, sustainability, and accountability in service delivery. The initiative reflects a proactive approach in balancing governance, community welfare, and operational excellence.

Further, the recognition of local athletes highlights the LGU’s continued support for performance, development, and excellence within the community.

Padayon sa kalidad nga serbisyo para sa tanang Loonanons.

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🌐 𝐐𝐔𝐀𝐋𝐈𝐓𝐘 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐀𝐍𝐃 𝐒𝐓𝐑𝐀𝐓𝐄𝐆𝐈𝐂 𝐆𝐎𝐕𝐄𝐑𝐍𝐀𝐍𝐂𝐄 𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓 𝐅𝐑-𝟏𝟒-𝟐𝟎𝟐𝟔

The Regular Flag-Raising Ceremony No. FR-14-2026 emphasized the Municipality of Loon’s commitment to responsive governance, operational efficiency, and sustained public service excellence. Key directives included the call for an emergency coordination meeting to address rising fuel costs and its implications on service delivery, ensuring proactive and data-driven decision-making across offices.

The ceremony also highlighted strengthened inter-agency collaboration, with commendations extended to uniformed services and frontline offices for maintaining peace, order, and public safety during major community observances. Furthermore, recognition of local achievements and institutional support initiatives reflects the LGU’s alignment with quality management principles—continuous improvement, stakeholder engagement, and service reliability.

Anchored on these efforts, the LGU of Loon continues to uphold a culture of excellence, ensuring that every process, program, and partnership contributes to efficient, transparent, and citizen-focused public service.

📌 𝗡𝗘𝗪𝗦 𝗨𝗣𝗗𝗔𝗧𝗘: 𝗘𝗫𝗘𝗖𝗢𝗠 𝗠𝗘𝗘𝗧𝗜𝗡𝗚 𝗛𝗘𝗟𝗗 𝗧𝗢 𝗥𝗘𝗩𝗜𝗘𝗪 𝗣𝗘𝗥𝗙𝗢𝗥𝗠𝗔𝗡𝗖𝗘, 𝗣𝗥𝗢𝗚𝗥𝗔𝗠𝗦, 𝗔𝗡𝗗 𝗤𝗠𝗦 𝗜𝗡𝗜𝗧𝗜𝗔𝗧𝗜𝗩𝗘

The Executive Committee (ExeCom) Meeting of the Municipality of Loon was successfully conducted on April 6, 2026, presided over by Municipal Mayor Pedro “Dodong” M. Literatus, Jr., as part of the Local Government Unit’s continued commitment to strengthening governance through its Quality Management System (QMS).

The meeting covered key agenda points including updates on action items from previous discussions, particularly on infrastructure and service improvements such as the waterline installation for RHU 1, enhancement of petty cash utilization guidelines, developments in the BSTM program of CDL Permit to Open, and the PRISM connection of RHU 1.

Discussions also focused on customer satisfaction and feedback reports for the 4th Quarter of 2025 and the 1st Quarter of 2026, reinforcing the Municipality’s dedication to responsive and citizen-centered service delivery.

In line with continuous improvement, the committee reviewed changes in internal and external issues, including the adoption of the Municipality of Loon E-Ticketing Maintenance System. Audit results were likewise presented, highlighting the issuance of Requests for Action (RFAs) in response to Audit Observation Memoranda (AOM), ensuring compliance and accountability.

Updates on proposed programs and projects were also tackled, including the construction of a canopy connecting the old and new municipal buildings, as well as the formulation of a Site Development Plan for the Glass Bottom Boardwalk.

The body also discussed upcoming activities, particularly the Internal Quality Audit scheduled on April 13–17, 2026, and the NAP Disposal Seminar on April 29–30, 2026, further reinforcing the LGU’s commitment to operational excellence and records management.

Through these initiatives, the Municipality of Loon continues to uphold transparency, efficiency, and quality service delivery in all aspects of governance.