CALAPort

📱 𝗠𝘆𝗡𝗮𝗴𝗮 𝗔𝗽𝗽 𝗲𝗺𝗲𝗿𝗴𝗲𝘀 𝗮𝘀 𝗮 𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝘁𝗲𝗺𝗽𝗹𝗮𝘁𝗲 𝗳𝗼𝗿 𝗽𝗮𝗿𝘁𝗶𝗰𝗶𝗽𝗮𝘁𝗼𝗿𝘆 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗴𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲

The City Government of Naga is preparing the MyNaga App for its next stage of development as it moves toward wider adoption and potential replication by other local governments. Through its continued partnership with Akkord Smart Cities, a startup incubated by Easybus PH—the team behind MyNaga’s initial launch, the city is laying the groundwork for higher user volume, broader service offerings, and wider community participation.

With more than 32,000 downloads and over 22,000 active users, MyNaga is now the largest digital platform for citizen feedback and service delivery in the Bicol Region.

Since its launch, residents have flooded the platform with over 3,300 cases, addressing critical, everyday concerns that immediately shape the city’s priorities—from uncollected garbage and street lighting defects to public safety incidents and illegal parking. The data reveals that the most proactive communities, including Concepcion Pequeña, Tinago, Cararayan, Pacol, and San Felipe, have submitted the highest volume of cases in recent months.

During the Innovators Assembly held on Friday, November 28, Mayor Leni Robredo noted how MyNaga’s growth is beginning to draw attention from across the country, with multiple visitors from different LGUs seeking to benchmark its system. “We are proud that MyNaga is evolving from a city innovation into a national template for participatory, digital governance,” the mayor said as she noted that the ongoing collaboration with Akkord Smart Cities supports the platform’s continued refinement as it scales.

Akkord’s 2026 roadmap details how MyNaga will transition from a pilot initiative into a citywide digital service. The city is now focused on upgrading the app’s internal systems in coordination with Artemis Intelligence and the City Government’s technology teams. The work includes optimizing performance, strengthening data security, and ensuring that the platform remains stable as usage expands.

Akkord Smart Cities CEO Andrew Mendoza recalled how MyNaga quickly became a practical tool for civic engagement, noting the first report was resolved within 36 hours of the app’s launch and the steady rise of submissions afterwards. "Naga City has set a new standard for governance—governance that is not just good, but smart and people-driven,” he said.

Looking ahead, the city aims to increase MyNaga adoption to at least half of Naga’s population by the end of 2026. Upcoming features will support this target by expanding tools for civic engagement, bringing digital and hybrid services to barangays, improving access for non-connected residents through offline-capable options, and introducing community-focused features such as forums, event listings, and local business directories.

Mayor Robredo described MyNaga as part of a broader governance shift. “What we are creating is a digital environment that integrates transparency, efficiency, and participation across every aspect of governance,” she said.

As MyNaga reports continue to rise, the City is taking steps to improve response times and reduce delays. The MyNaga Task Force has been expanded and more barangays have been onboarded to share verification and on-site response. The City is also studying the creation of a dedicated stockpile warehouse for materials needed in quick repairs, so fixes are not slowed by procurement or supply gaps.

City Hall offices and barangays are now working together to clear backlogs and manage high-volume concerns. The City asks for the patience of residents as these improvements take effect, and encourage continued reporting as feedback guides where MyNaga App needs to do better.

"To make issues visible is to make solutions possible." 💡

Introducing CALAPort, the first centralized reporting system for Calapan City! 📱💻 We believe that social change becomes possible when citizens have the tools to hold leadership accountable.

✅ REPORT: Upload photos and descriptions of local issues.
✅ TAG: Pin exact locations for faster response.
✅ TRACK: Monitor progress directly through our public dashboard.

Transparency is only possible when we take the first step. Let's work together to build a more responsive and transparent Calapan City—one report at a time. 🏙️✨

📩 Contact us: [email protected]
FB: CALAPort

#𝐂𝐀𝐋𝐀𝐏𝐨𝐫𝐭
#𝐂𝐢𝐭𝐢𝐳𝐞𝐧𝐄𝐦𝐩𝐨𝐰𝐞𝐫𝐦𝐞𝐧𝐭
#𝐆𝐨𝐯𝐞𝐫𝐧𝐦𝐞𝐧𝐭𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲

✍️: Christian Lloyd Aguila
—12 STEM Adelaide—

𝐕𝐨𝐢𝐜𝐞. 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲. 𝐓𝐫𝐮𝐬𝐭. 🌍✨

𝐖𝐡𝐞𝐧 𝐜𝐢𝐭𝐢𝐳𝐞𝐧𝐬 𝐬𝐩𝐞𝐚𝐤 𝐮𝐩, 𝐜𝐡𝐚𝐧𝐠𝐞 𝐛𝐞𝐠𝐢𝐧𝐬. 🗣️ 𝐖𝐡𝐞𝐧 𝐥𝐞𝐚𝐝𝐞𝐫𝐬 𝐚𝐧𝐬𝐰𝐞𝐫, 𝐚𝐜𝐜𝐨𝐮𝐧𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐡𝐚𝐩𝐩𝐞𝐧𝐬. ⚖️ 𝐖𝐡𝐞𝐧 𝐠𝐨𝐯𝐞𝐫𝐧𝐚𝐧𝐜𝐞 𝐢𝐬 𝐨𝐩𝐞𝐧, 𝐭𝐫𝐮𝐬𝐭 𝐠𝐫𝐨𝐰𝐬. 🔍

𝐓𝐡𝐚𝐭’𝐬 𝐰𝐡𝐲 𝐰𝐞 𝐜𝐫𝐞𝐚𝐭𝐞𝐝 𝐂𝐀𝐋𝐀𝐏𝐨𝐫𝐭 — 𝐚 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐭𝐨 𝐫𝐚𝐢𝐬𝐞 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐢𝐬𝐬𝐮𝐞𝐬, 𝐬𝐮𝐛𝐦𝐢𝐭 𝐩𝐫𝐨𝐨𝐟 📸, 𝐚𝐧𝐝 𝐟𝐨𝐥𝐥𝐨𝐰 𝐠𝐨𝐯𝐞𝐫𝐧𝐦𝐞𝐧𝐭 𝐚𝐜𝐭𝐢𝐨𝐧 𝐚𝐬 𝐢𝐭 𝐡𝐚𝐩𝐩𝐞𝐧𝐬 ⏱️

𝐓𝐡𝐢𝐬 𝐢𝐬 𝐦𝐨𝐫𝐞 𝐭𝐡𝐚𝐧 𝐚 𝐩𝐫𝐢𝐧𝐜𝐢𝐩𝐥𝐞—𝐢𝐭’𝐬 𝐚 𝐦𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐟𝐨𝐫 𝐭𝐫𝐮𝐞 𝐞𝐦𝐩𝐨𝐰𝐞𝐫𝐦𝐞𝐧𝐭, 𝐰𝐡𝐞𝐫𝐞 𝐯𝐨𝐢𝐜𝐞𝐬 𝐚𝐫𝐞 𝐡𝐞𝐚𝐫𝐝, 𝐥𝐞𝐚𝐝𝐞𝐫𝐬 𝐚𝐫𝐞 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐥𝐞, 𝐚𝐧𝐝 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐢𝐞𝐬 𝐚𝐫𝐞 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐬𝐡𝐚𝐩𝐢𝐧𝐠 𝐚 𝐟𝐚𝐢𝐫𝐞𝐫, 𝐬𝐭𝐫𝐨𝐧𝐠𝐞𝐫 𝐟𝐮𝐭𝐮𝐫𝐞. 💙

#𝐂𝐀𝐋𝐀𝐏𝐨𝐫𝐭
#𝐂𝐢𝐭𝐢𝐳𝐞𝐧𝐄𝐦𝐩𝐨𝐰𝐞𝐫𝐦𝐞𝐧𝐭
#𝐆𝐨𝐯𝐞𝐫𝐧𝐦𝐞𝐧𝐭𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲

✍️: Zyrah Almira N. Perez
—12 - STEM Adelaide—

Your voice matters. Period. ❗

Accountability doesn’t start in offices — it starts with us.

That “small” concern you have? It’s not small.
When we speak up, we turn everyday issues into real action.

That’s why we built CALAPort — a space where you can report community concerns, share evidence, and track government responses in real time.

No silence. No guessing. Just transparency.

Because change happens when people show up.
And together? We build a stronger, more responsible community. ✨





✍️: Ysabelle Mignonette Lopez
—12 STEM Adelaide—

𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝘀𝘁𝗮𝗿𝘁𝘀 𝘄𝗶𝘁𝗵 𝗮 𝘃𝗼𝗶𝗰𝗲❗

Every concern deserves to be heard, and every citizen deserves to be empowered. When we speak up, we turn everyday issues into actions that matter.

That’s why we built 𝗖𝗔𝗟𝗔𝗣𝗼𝗿𝘁—an online platform where citizens can report community concerns, share evidence, and monitor government action in real time.

Because real change happens when people participate.
Together, we build 𝙩𝙧𝙖𝙣𝙨𝙥𝙖𝙧𝙚𝙣𝙘𝙮, 𝙧𝙚𝙨𝙥𝙤𝙣𝙨𝙞𝙗𝙞𝙡𝙞𝙩𝙮, 𝙖𝙣𝙙 𝙖 𝙨𝙩𝙧𝙤𝙣𝙜𝙚𝙧 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙩𝙮. ✨





✍️: Jeff Andrei N. Tolentino
—12 STEM Adelaide—

𝗧𝗿𝗮𝗻𝘀𝗽𝗮𝗿𝗲𝗻𝗰𝘆 𝗯𝗲𝗴𝗶𝗻𝘀 𝘄𝗶𝘁𝗵 𝘂𝘀❗

Citizens have the power to make problems visible, demand accountability, and restore trust in governance.

That’s why we created 𝗖𝗔𝗟𝗔𝗣𝗼𝗿𝘁—a citizen reporting website where anyone can upload photos, describe issues, and track government responses.

Together, we create 𝙩𝙧𝙪𝙨𝙩, 𝙨𝙤𝙡𝙪𝙩𝙞𝙤𝙣𝙨, 𝙖𝙣𝙙 𝙡𝙖𝙨𝙩𝙞𝙣𝙜 𝙘𝙝𝙖𝙣𝙜𝙚 for our community. ✨





✍️: Khengian Rodaje
—12 STEM Adelaide—