SS Virtual Assistant

entry

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(Datto Inc.) Dates Employed - July 2013 to January 2021
Employment Duration - 7 years and 6 months
Location: United States

Datto's Promotional Timeline
---> QA Lead
Dates Employed - November 2019 to January 2021
Employment Duration - 1 year and 2 months
Location: United States

---> Senior Team Lead
Dates Employed - April 2019 to November 2019
Employment Duration - 7 months
Location: United States

---> Lead Processing Coordinator for Marketing Department
Dates Employed - September 2018 to April 2019
Employment Duration - 7 months
Location: United States

---> Lead Processing Coordinator
Dates Employed - July 2013 to September 2018
Employment Duration - 4 years and 2 months
Location: United States

Roles | Tasks:
*database management
*data mining
*SQL
*moderation
*corrections
*managing global category
*extract request
*affiliation
*reporting
*pdf conversion
*CRM update

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(RemoteStaff Inc. BPO Company)
Sr. Data Entry Specialist
Dates Employed - July 2, 2011 to Present
Locations: UK, United States, Australia

Roles | Tasks:
*database management
*managing admin access
*moderation
*monitoring
*corrections
*managing global category
*managing advertising configuration
*extract request
*affiliation
*reporting
*pdf conversion
*data mining
*chat support
*read source documents and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
*compile, sort and verify the accuracy of data before it is entered
*compare data with source documents, or re-enter data in verification format to detect errors
*store completed documents in appropriate locations
*locate and correct data entry errors, or report them to superiors
*maintain logs of activities and completed work
*select materials needed to complete work assignments
*work in closely with global marketing and sales teams to develop, execute and maintain accurate and timely data management across CRM and automation systems.
*Data Integrity
*Create, synchronize and maintain data fields across sales and marketing systems
*Develop processes to ensure ongoing data cleanliness
*Work to continually improve processes and efficiency
*Identify discrepancies across databases and processes
*Support sales and marketing requests via custom SQL queries
*Assist in creation of standardized reports
*Lead Processing
*Manage lead distribution to global sales team


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Abilities/Skills:

*database management
*managing admin access
*moderation
*monitoring
*corrections
*managing global category
*managing advertising configuration
*extract request
*affiliation
*reporting
*PDF conversion
*data mining / data curation
*chat/email support
*system integration
* CRM Tools (Salesforce, NetSuite, Oracle, Autotask, CentraStage, Doris & Rover Application)
*read source documents and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
*compile, sort and verify the accuracy of data before it is entered
*compare data with source documents, or re-enter data in verification format to detect errors
*store completed documents in appropriate locations
*locate and correct data entry errors, or report them to superiors
*maintain logs of activities and completed work
*select materials needed to complete work assignments
*work in closely with global marketing and sales teams to develop, execute and maintain accurate and timely data management across CRM and automation systems.
*Data Integrity
*Create, synchronize and maintain data fields across sales and marketing systems
*Develop processes to ensure ongoing data cleanliness
*Work to continually improve processes and efficiency
*Identify discrepancies across databases and processes
*Support sales and marketing requests via custom SQL queries
*Assist in creation of standardized reports
*Lead Processing
*Manage lead distribution to global sales team