DC Fiber Network - Main Branch

📢 OFFICE ADVISORY

In observance of Eid al-Adha, please be advised that DC Fiber office staff will not be available tomorrow.

✅ Antipolo technicians will remain available for field-related concerns and services.
✅ Our online Customer Service Representatives (CSR) will still be available to assist you through chat support.

Thank you for your understanding, and wishing everyone a blessed Eid al-Adha.

📢 NETWORK ADVISORY
May 14, 2026

Due to the scheduled power interruption and Red Alert status announced in Rizal, DC Fiber Network will also experience temporary service interruptions in affected areas today from 6:00 PM to 10:00 PM.

Our network facilities may be affected by the ongoing power supply shortage from Luzon power plants. Restoration of internet services will automatically resume once commercial power becomes stable in your area.

We highly encourage everyone to:
• Charge devices and backup power banks early
• Keep modems/router unplugged during unstable power
• Restart your modem once power is restored

We sincerely apologize for the inconvenience and thank you for your patience and understanding.

DC Fiber Network
“Committed to keeping you connected.”

📢 NETWORK UPGRADE ADVISORY

Good day valued subscribers,

Please be advised that DC Fiber Network will conduct a scheduled network upgrade on:

🗓 Saturday, May 9, 2026
🕙 10:00 PM to 2:00 AM

During this maintenance activity, you may experience:
• Slow internet connection
• Intermittent connection
• Temporary no internet connection

This upgrade is part of our continuous effort to improve our network services and provide a better internet experience.

We apologize for the inconvenience and appreciate your patience and understanding.

Thank you for supporting DC Fiber Network.

Today, we honor the hardworking individuals who build, connect, and keep our communities moving forward. 💪

From every installation to every connection, your dedication powers the network we rely on every day.

**Happy Labor Day from DC Fiber Network!** 🇵🇭
Salute to all workers — your efforts truly make a difference.

In observance of Labor Day, the DC Fiber Network – Main Branch will be closed today.

However, please be advised that our Customer Service Representatives (CSR) will remain available to assist you with your concerns and inquiries.

You may still reach us through our online channels for support.

Thank you for your understanding, and have a safe and meaningful Labor Day!

For any concerns, feel free to reach out to us:

📞 Customer Service: +63 951 335 9444
📞 Billing Inquiries: +63 930 027 4427

📍 Visit us at:
Purok 2 Marcos Highway, Brgy. Sampaloc, Tanay, Rizal
Phase 2 Knights of Columbus, Brgy. San Roque, Antipolo City, Rizal

Thank you for choosing DC Fiber Network! 💙

🚨 IMPORTANT REMINDER FOR ALL SUBSCRIBERS! 🚨

We are now handling 2 bank payment channels for your convenience. Kindly refer to the official payment channels provided below.

🏦 BPI – 4050022612
🏦 BDO – 013438002685

💳 Credit Card Payments
💳 Debit Card Payments
📲 QRPH Payments

✅ Credit Card, Debit Card, and QRPH payments are now also available IN BRANCH.

Please make sure to send your payments only to the accounts listed above to avoid any issues.

For any concerns:
📞 Customer Service: +63 951 335 9444
📞 Billing Inquiries: +63 930 027 4427

📍 Visit us at:
Purok 2 Marcos Highway, Brgy. Sampaloc, Tanay, Rizal

📍 Phase 2 Knights of Columbus, Brgy. San Roque, Antipolo City, Rizal

Thank you for choosing DC Fiber Network!

🙏 Holy Week 2026 Advisory 🙏

Please be guided by our service schedule this Holy Week:

📌 April 2 (Maundy Thursday) – CLOSED
📌 April 3 (Good Friday) – CLOSED
📌 April 4 (Black Saturday) – CLOSED
📌 April 5 (Easter Sunday) – OPEN

Our team will resume normal operations after the holiday.

May this Holy Week be a time of reflection, prayer, and renewal for everyone. ✨

Thank you for your continued support! 💜

Internet service has now been fully restored following the earlier interruption.
Our technical team worked diligently to resolve the issue as quickly as possible, and all systems are now operating normally.
We sincerely apologize for the inconvenience and appreciate your patience and understanding. If you are still experiencing any connectivity issues, please contact our support team for assistance. Thank you for choosing DC Fiber Network.

Please be advised that we will be conducting scheduled network maintenance which may cause a temporary service interruption.
🗓 Date: February 17, 2026
⏰ Time: 10 AM
🕒 Estimated Downtime: 1 to 3 hours
During this period, internet connectivity and access to online services may be temporarily unavailable.
This maintenance is necessary to improve network performance, stability, and security. We recommend saving your work and planning activities accordingly.
We appreciate your patience and understanding.

We sincerely apologize for the inconvenience caused and truly appreciate your patience and support throughout the downtime.

— DC Fiber Network Team

🎄 HOLIDAY ADVISORY | DC Fiber Network 🎄

Please be guided by our holiday operating schedule:

📌 December 23 – Last day of operation (OPEN)
📌 December 24–25 – Christmas Break (CLOSED)
📌 December 26 – Operations resume (OPEN)
📌 December 30 – Last day of operation (OPEN)
📌 January 2 – Operations resume (OPEN)

We encourage everyone to plan transactions accordingly.
Thank you for your continued support, and have a Merry Christmas & Happy New Year! 🎆✨