Netsafe
Netsafe is an independent non-profit organisation supporting people in Aotearoa New Zealand to have safe and positive online experiences.
We keep people of all ages safe online by providing free support, advice and education. Under New Zealand's Harmful Digital Communications Act, Netsafe runs a helpline service 7 days a week to provide expert incident advice to people experiencing harm online:
Call Toll-free 0508 Netsafe (0508 638 723)
Text Netsafe to 4282
Email [email protected]
Online report form or chatbot 24/7 at netsafe.org.nz/report
Netsafe also provides specialised support for the education sector, visit Netsafe Schools: netsafe.org.nz/the-kit/
04/10/2026
Happy World Teachers’ Day! 💛
Today we’re celebrating the teachers and educators who support young people to learn, grow and navigate an increasingly digital world.
Helping students navigate their online lives is increasingly part of that journey, and teachers play an important role in helping them build the skills and confidence to do it safely.
We’re here to support you, too. Netsafe Education has free, practical online safety resources for educators, covering every age and stage.
Explore Netsafe Education and, if you haven’t signed up yet, create your free educator account: education.netsafe.org.nz
03/10/2026
Today is Grandparents’ Day. 💛 Take a moment to help the older people in your life feel safer and more confident online.
Whether it’s staying connected with whānau, shopping online, using social media or spotting a scam, a little knowledge can go a long way.
Our Get Set Up for Safety resources offer simple, practical guidance to help older people strengthen their online safety and feel more confident using technology.
Because when it comes to staying safer online, it’s good to know where to turn.
Explore our online safety advice and Get Set Up for Safety resources for older people:
netsafe.org.nz/older-people
02/10/2026
Romance scams don’t always start with a request for money. They can start with a message, a connection and someone who seems to genuinely care. ❤️
Scammers can spend time building trust before creating urgency, asking for financial help or making promises about a future together.
Ahead of World Romance Scam Prevention Day (3 October), learn to recognise the signs and know what to do if something doesn’t feel right.
🛑 Stop before sending money or sharing personal or financial information.
❓ Challenge unexpected or urgent requests. Could it be fake?
🛡️ Protect yourself by talking to someone you trust. If you’ve lost money, contact your bank immediately and report the scam to Police on 105.
Read our Understanding Romance Scams Guide :https://resource.netsafe.org.nz/Netsafe_RomanceFraudGuide_0225_WEB.pdf
Learn more about romance scams and where to get support: https://netsafe.org.nz/scams/romance-scams
01/10/2026
Did you know Netsafe has a dedicated digital safety hub for older people? 💻
For International Day of Older Persons, we’re highlighting our collection of practical advice and resources designed to help older people feel safer and more confident online.
Find information on scams, online security, social media, staying connected and more.
Explore the hub: netsafe.org.nz/older-people
30/09/2026
🎮 Is there more gaming happening in your house these school holidays?
Online games can be a great way for young people to play and connect with friends, but many games also include chat features.
Our Digital Guardian Guide video gives parents and whānau a quick introduction to online gaming chats and what you need to know to help keep gaming positive and safe.
Watch the video and explore other Digital Guardian Guide resources below.
Online Gaming Chats | What Parents Need To Know | Netsafe Digital Guardian Guide Parent Tips For Helping Kids Stay In Control Of Online Chat | Types of Chat | Key Chat Settings And Notifications |Netsafe Digital Guardian Guide
27/09/2026
You may have noticed more people using smart glasses lately. 👓
With built-in cameras, microphones and AI features, smart glasses can make everyday tasks easier, from taking hands-free photos to translating speech and describing your surroundings.
But their growing use also raises questions about privacy, consent and what happens when recordings are shared online.
Being filmed without consent isn’t always unlawful in Aotearoa New Zealand, but how a recording is made, what it captures and how it’s used can bring privacy, criminal and online-harm laws into play.
Our latest guide covers what you need to know about smart glasses, including how to use them responsibly and what you can do if you think you’ve been recorded without your knowledge.
Read about our latest advice here: https://netsafe.org.nz/online-abuse-and-harassment/smart-glasses-privacy-filming-and-online-harm
24/09/2026
Term 3 is wrapping up, and the school holidays are nearly here! For many kids, that can mean more time gaming, scrolling and connecting with friends online.
Grown ups don’t have to know everything. Netsafe’s free Digital Guardian Guide has practical tips, conversation starters and resources to help you talk about screen time, understand your child’s online world and know what to do if something goes wrong.
Get ready for the holidays: digitalguardian.guide
Are screens really getting in the way of family connection? 📱💜
With the school holidays coming up, there’s likely to be a bit more screen time in many households, but it doesn’t have to become a source of guilt or conflict.
In this episode of the Digital Guardian Podcast, Dr Cara Swit (University of Canterbury) and Anna Mowat (Real Collective/Real Parents) unpack screen time, distraction and “technoference”, and share practical ways to stay connected with your tamariki in a tech-filled world.
🎧 Listen to this short snippet, then catch the full episode on the Digital Guardian Guide or wherever you get your podcasts, including Spotify, Apple Podcasts and iHeartRadio.
🔗 https://digitalguardian.guide/resources/in-a-distracted-world-staying-connected-within-the-whanau
22/09/2026
You may have seen a recent news story about a man who lost more than $500,000 through an 18-year romance scam.
It’s an important reminder that romance scams aren’t always quick or obvious. Scammers can spend months or even years, building trust before asking for money.
Knowing the warning signs can help you protect yourself and the people you care about. 💜
Learn more about how romance scams work, the signs to look out for and what to do if you’re concerned. Netsafe is here to help with advice and support: https://netsafe.org.nz/scams/romance-scams
21/09/2026
Are you working in education and starting to plan ahead for Term 4? 📚
Netsafe’s Kete is a free online safety resource hub designed to support educators and ākonga across Years 0–13.
From lesson plans and classroom activities to guidance on navigating the online world, the Kete has practical resources you can use in your classroom.
Watch the video to explore what’s available, and save Kete for your Term 4 planning.
🔗 education.netsafe.org.nz
Are you working in education and starting to plan ahead for Term 4? 📚
Netsafe’s Kete is a free online safety resource hub designed to support educators and ākonga across Years 0–13.
From lesson plans and classroom activities to guidance on navigating the online world, the Kete has practical resources you can use in your classroom.
Watch the video to explore what’s available, and save Kete for your Term 4 planning.
🔗 education.netsafe.org.nz
Are you working in education and starting to plan ahead for Term 4? 📚
Netsafe’s Kete is a free online safety resource hub designed to support educators and ākonga across Years 0–13.
From lesson plans and classroom activities to guidance on navigating the online world, the Kete has practical resources you can use in your classroom.
Watch the video to explore what’s available, and save Kete for your Term 4 planning.
🔗 education.netsafe.org.nz
Are you working in education and starting to plan ahead for Term 4? 📚
Netsafe’s Kete is a free online safety resource hub designed to support educators and ākonga across Years 0–13.
From lesson plans and classroom activities to guidance on navigating the online world, the Kete has practical resources you can use in your classroom.
Watch the video to explore what’s available, and save Kete for your Term 4 planning.
🔗 education.netsafe.org.nz
https://www.youtube.com/watch?v=eVM4c8kDt5k
Kete Education Hub | Online Safety Resources | Netsafe Empowering Educators With Comprehensive Resources For Proactive Digital Safety, Incident Response, Online Bullying Prevention, And Navigating Online Legislation
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