Netsafe
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From 24th December to 6th January, Netsafe's incident response service will be available from 9am-5pm. We have a reduced team operating over this period, apologies if it takes us longer than usual to respond to you.
Netsafe is closed Christmas day, Boxing day & New Years day. Our usual service will resume Monday 9th January 2023. You can report an online incident to us 24 hours a day here: netsafe.org.nz/report
Chances are, if the site is a scam, others have already been burned and may have posted reviews online. If possible, it's good to compare reviews on multiple sites.
For more safe shopping tips, click here: https://dnc.org.nz/shopsafenz/
Domain Name Commission
Colin continues to be an advocate for providing safe and trusted internet access, allowing for curious young minds to explore and learn without the risk of online harm.
Natalia currently represents the Netsafe Board as a founding member of the Women’s Online Safety Partnership: a multi-sector working group with the purpose of addressing technology-facilitated gendered violence.
You can read more about our board here: https://netsafe.org.nz/aboutnetsafe/the-netsafe-team/
If a new device or online games are being delivered to your house this Christmas, use these tips from our Whānau Gaming Toolkit to set yourself up for a conflict-free household:
1️⃣ Understand the risks – do some research online about the particular device or game your child is going to play
2️⃣ Appreciate their interests – sit down with them, ask what they like about it, show them that you appreciate the positive elements before setting restrictions
3️⃣ Agree expectations – encourage critical thinking and involve children in the process of calculating how much time they have to give to gaming in among all their other responsibilities and hobbies each day/week
4️⃣ Create a safety plan – make sure children know what might happen that could upset them, and who they can go to for help (including trusted non-family people like Netsafe’s helpline)
5️⃣ Model good behaviours – it can look hypocritical if, as parents, we’re also struggling to self-regulate our screen time! So when using a phone or laptop during “non-work” time, explain what you’re doing and why it’s important to do it now
Learn more: https://netsafe.org.nz/gamingtoolkit/
✅ Is there a store location, phone number, email address?
✅ Can you talk to a person, if needed?
✅ Can you see where your parcel is coming from?
✅ Are there clear instructions on how you can return your purchase?
For more safe shopping tips, click here: https://dnc.org.nz/shopsafenz/
Domain Name Commission
➡️ We handled the highest proportion of incidents since opening our doors in 1998 a record 28,253 matters
➡️ We recorded a 90% increase in complaints compared to 2021. The complaints cover every type of online harm, including scams which have risen 20% year-on-year.
➡️ 15,384 fraud and scam reports alone were recorded by Netsafe.
➡️ The total financial losses reported to Netsafe involving scams was a massive $35,622,135.
Basically, the report gives new urgency to our need to tackle fraud, consumer protection and harmful content matters.
The good news is, if New Zealanders spot harm and then report it to us, we can get a handle on the size of the problem and develop initiatives to disrupt the actions of people who seek to cause us harm online.
For more data and insights, view our annual report here: https://netsafe.org.nz/annualreport/index.php/2021-22/
To look more legitimate and create a false sense of security, fake online stores display multiple payment options but only let you choose one.
For more safe shopping tips, click here: https://dnc.org.nz/shopsafenz/
Domain Name Commission
When shopping online, check images on the website. Are they good quality, consistent in style, or a mismatched set of photos? Pay attention to the language. Spelling mistakes and obvious grammar errors can be telltale signs.
For more safe shopping tips, click here: https://dnc.org.nz/shopsafenz/
Domain Name Commission
Participating companies will look for matches to the hash and remove any matches within their system(s) if it violates their intimate image abuse policy.
Visit StopNCII.org to find out more.
If something seems too good to be true, it probably is. Unbelievably large discounts on brand name products, promotions that guarantee big prizes, testimonials that look too good can all be warning signs.
For more safe shopping tips, click here: https://dnc.org.nz/shopsafenz/
StopNCII.org is here to help - find out more from www.StopNCII.org
When shopping online, check if the site's domain matches what it's selling i.e. if the site's address is about boats, but it's selling makeup - then the site is probably fake.
See more handy tips here: https://dnc.org.nz/shopsafenz/
Visit www.StopNCII.org to find out more.
Join their free webinar tomorrow for an introduction to their intersectional approach to family violence.
Register here: http://ow.ly/ak5H50LHscN
www.chorus.co.nz/blog/how-avoid-getting-scammed-holiday-season
✅ Check that the website name matches what it sells i.e. if the website's name refers to boats, but its selling makeup, it's probably fake.
✅ Keep an eye out for inconsistent style & grammar.
✅ The website should offer more than one payment option.
✅ Research the seller or company
✅ Check for contact details & return policies.
Netsafe is an independent non-profit that keeps people safe online We keep people safe online by providing education, advice and support.
Every day we help people in New Zealand dealing with online challenges like bullying, image based abuse, revenge p**n and much more. We work with industry organisations (like Facebook and Twitter), government and community groups to ensure people can take advantage of digital technology.
21/12/2022
Christmas is almost here!🎄🧑🎄
From 24th December to 6th January, Netsafe's incident response service will be available from 9am-5pm. We have a reduced team operating over this period, apologies if it takes us longer than usual to respond to you.
Netsafe is closed Christmas day, Boxing day & New Years day. Our usual service will resume Monday 9th January 2023. You can report an online incident to us 24 hours a day here: netsafe.org.nz/report
20/12/2022
One of the quickest ways to check if a site is legitimate or not, is to search for it online with the terms "scam" or "review" included.
Chances are, if the site is a scam, others have already been burned and may have posted reviews online. If possible, it's good to compare reviews on multiple sites.
For more safe shopping tips, click here: https://dnc.org.nz/shopsafenz/
Domain Name Commission
19/12/2022
We’re pleased to announce the re-appointment of Colin James & Dr Natalia D’Souza as members of the Netsafe board.
Colin continues to be an advocate for providing safe and trusted internet access, allowing for curious young minds to explore and learn without the risk of online harm.
Natalia currently represents the Netsafe Board as a founding member of the Women’s Online Safety Partnership: a multi-sector working group with the purpose of addressing technology-facilitated gendered violence.
You can read more about our board here: https://netsafe.org.nz/aboutnetsafe/the-netsafe-team/
We’ve recently been talking about the challenges for parents around negotiating teen gaming time at home, in the wake of the Canadian addiction lawsuit news.
If a new device or online games are being delivered to your house this Christmas, use these tips from our Whānau Gaming Toolkit to set yourself up for a conflict-free household:
1️⃣ Understand the risks – do some research online about the particular device or game your child is going to play
2️⃣ Appreciate their interests – sit down with them, ask what they like about it, show them that you appreciate the positive elements before setting restrictions
3️⃣ Agree expectations – encourage critical thinking and involve children in the process of calculating how much time they have to give to gaming in among all their other responsibilities and hobbies each day/week
4️⃣ Create a safety plan – make sure children know what might happen that could upset them, and who they can go to for help (including trusted non-family people like Netsafe’s helpline)
5️⃣ Model good behaviours – it can look hypocritical if, as parents, we’re also struggling to self-regulate our screen time! So when using a phone or laptop during “non-work” time, explain what you’re doing and why it’s important to do it now
Learn more: https://netsafe.org.nz/gamingtoolkit/
15/12/2022
Shopping online for last minute Christmas gifts? Before making an online purchase, check:
✅ Is there a store location, phone number, email address?
✅ Can you talk to a person, if needed?
✅ Can you see where your parcel is coming from?
✅ Are there clear instructions on how you can return your purchase?
For more safe shopping tips, click here: https://dnc.org.nz/shopsafenz/
Domain Name Commission
14/12/2022
Today we released our 2021/22 annual report highlighting some eye opening stats:
➡️ We handled the highest proportion of incidents since opening our doors in 1998 a record 28,253 matters
➡️ We recorded a 90% increase in complaints compared to 2021. The complaints cover every type of online harm, including scams which have risen 20% year-on-year.
➡️ 15,384 fraud and scam reports alone were recorded by Netsafe.
➡️ The total financial losses reported to Netsafe involving scams was a massive $35,622,135.
Basically, the report gives new urgency to our need to tackle fraud, consumer protection and harmful content matters.
The good news is, if New Zealanders spot harm and then report it to us, we can get a handle on the size of the problem and develop initiatives to disrupt the actions of people who seek to cause us harm online.
For more data and insights, view our annual report here: https://netsafe.org.nz/annualreport/index.php/2021-22/
13/12/2022
How can you spot if a website's a scam? One way is if you see that the site displays multiple payment options (such as Visa, Mastercard, Afterpay, PayPal), but only one is available during checkout, the site may not be legitimate.
To look more legitimate and create a false sense of security, fake online stores display multiple payment options but only let you choose one.
For more safe shopping tips, click here: https://dnc.org.nz/shopsafenz/
Domain Name Commission
11/12/2022
Avoid getting scammed this Christmas.
When shopping online, check images on the website. Are they good quality, consistent in style, or a mismatched set of photos? Pay attention to the language. Spelling mistakes and obvious grammar errors can be telltale signs.
For more safe shopping tips, click here: https://dnc.org.nz/shopsafenz/
Domain Name Commission
11/12/2022
For each piece of content, StopNCII.org will generate a digital fingerprint, called a ‘hash’ on your device. Only the hash is sent to StopNCII.org, the associated image or video remains on your device and is not uploaded.
Participating companies will look for matches to the hash and remove any matches within their system(s) if it violates their intimate image abuse policy.
Visit StopNCII.org to find out more.
09/12/2022
Shop safe this summer.
If something seems too good to be true, it probably is. Unbelievably large discounts on brand name products, promotions that guarantee big prizes, testimonials that look too good can all be warning signs.
For more safe shopping tips, click here: https://dnc.org.nz/shopsafenz/
08/12/2022
Are you worried someone might share your intimate images online? Has this already happened to you?
StopNCII.org is here to help - find out more from www.StopNCII.org
07/12/2022
To help keep you safe online this Christmas, our friends over at the Domain Name Commission have put together some great tips to help you spot if a website might be a scam.
When shopping online, check if the site's domain matches what it's selling i.e. if the site's address is about boats, but it's selling makeup - then the site is probably fake.
See more handy tips here: https://dnc.org.nz/shopsafenz/
06/12/2022
We are proud to be supporting StopNCII.org - a free tool designed to support victims of Non-Consensual Intimate Image (NCII) abuse.
Visit www.StopNCII.org to find out more.
28/11/2022
Want to know more about how Shine are working to reduce gender & family-based violence?
Join their free webinar tomorrow for an introduction to their intersectional approach to family violence.
Register here: http://ow.ly/ak5H50LHscN
People often ask us at our Shine RESPOND trainings: “What causes family violence?” We emphasize that family violence is enabled by the intersection of gender with other forms of inequality and oppression.
If you would like to hear more about our approach to the elimination of family violence and want to take part in the Global 16 Days of Activism against Gender-Based Violence (25 November-10 December), join us for this Shine RESPOND free webinar on Wednesday 30th November.
Register here: http://ow.ly/ak5H50LHscN
Or contact our Training Administrator, Sophie via email: [email protected]
24/11/2022
How to avoid getting scammed this holiday season
You can never be too - help prevent yourself from being scammed this holiday season with these great tips:
www.chorus.co.nz/blog/how-avoid-getting-scammed-holiday-season
How to avoid getting scammed this holiday season As we move into the festive season, there’s plenty of things to look forward to as families come together for Christmas and the weather gets warmer. However, it’s not all twinkle lights and good times as criminals ramp up their activity around now - especially online. Did you know that $6.6 mill...
Netsafe shares top tips to avoid scams as online Christmas shopping begins | Newshub
The shopping season is well and truly here, and with it comes an increase in scams. Here's some quick tips to keep yourself safe:
✅ Check that the website name matches what it sells i.e. if the website's name refers to boats, but its selling makeup, it's probably fake.
✅ Keep an eye out for inconsistent style & grammar.
✅ The website should offer more than one payment option.
✅ Research the seller or company
✅ Check for contact details & return policies.
Switch on Safety
Worried about your tamariki being exposed to the dark sides of the internet?
An app called Switch On Safety developed by Network for Learning in partnership with Netsafe has been developed to restrict access to websites unsafe or inappropriate for learning.
Want to find out more? Visit https://switchonsafety.co.nz
18/11/2022
With scams becoming increasingly cunning, it's easier than ever to unwittingly fall victim.
Our friends over Consumer Protection NZ have put together some great tips to help you keep your hard earned money safe: https://www.consumerprotection.govt.nz/be-the-hero-of-your-scam-story
Ever been approached with an investment offer and thought, something’s not right here?! 📈
We all have a scam story. It’s easy to fall into a scam and harder to tell what’s a real investment and what’s fake. 🤥
To learn how to protect your money, go to 👇
www.consumerprotection.govt.nz/be-the-hero-of-your-scam-story
Consumer Protection NZ Ministry of Business, Innovation and Employment Westpac NZ Banking Ombudsman Scheme (NZ) sorted.org.nzTe Ara Ahunga Ora Retirement CommissionASB Bank CERT NZ Netsafe Department of Internal Affairs Financial Markets Authority NZ Kiwibank BNZ New Zealand Police Commerce Commission
17/11/2022
Shop Safe this International Fraud Awareness Week - Blog
This International Fraud Awareness Week, we've partnered with the Domain Name Commission to give New Zealanders online shopping advice to combat fraud. Here are some handy tips to get you started:
✅ Does the website’s name or link match the goods?
✅ Pay attention to images and language on the site and its social pages.
✅ What payment options are available? Typically, multiple payment logos are displayed but only one works.
✅ Research the seller or company.
✅ Check contact details, delivery and returns arrangements.
✅ Check the domain registration details by doing a .nz query search at dnc.org.nz and a company’s social media presence.
For more helpful advice, download our handy fact sheet here: https://netsafe.org.nz/blog/index.php/2022/11/16/shop-safe-this-international-fraud-awareness-week/
Shop Safe this International Fraud Awareness Week - Blog It’s International Fraud Awareness Week, and Netsafe has partnered with the Domain Name Commission to bring New Zealanders safer online shopping tips to combat fraud. It’s a great time to shop online and to remind us to look out for some of the risks. Keep these 6 handy tips in mind ...
15/11/2022
🚨 Buyers beware! 🚨
Online shoppers are being urged to exercise caution when making purchases online via unregulated channels such as Facebook marketplace.
If you are suspicious about any online transactions, contact Netsafe to report an incident.
Report online via netsafe.org.nz/report, call 0508 NETSAFE (0508 638 723), or TXT ‘Netsafe’ to 4282
14/11/2022
This week is Fraud Awareness Week - with the theme of Be The Hero of Your Scam Story. You can reduce your risk of being scammed by putting protections in place.
It’s easy to fall into a scam as it becomes harder and harder to tell what’s real and what’s fake. Scammers lead us to believe we are dealing with the real thing – when really, we’re not. We all have the power to keep scammers out of our story and away from our money.
Learn what types of scams to look out for, how to avoid them and how to act if you are scammed: www.consumerprotection.govt.nz/be-the-hero-of-your-scam-story
Help prevent others from becoming another scam statistic - share your scam stories and tips using the hashtags
Consumer Protection NZ
To wrap up our discussion on p**n week, we encourage you to think about having open discussions with friends, family and partners about p**n.
Explore each other’s understanding of p**n, its role in our relationships and what feels safe for each individual.
If you have any concerns about harmful content online, report them to Netsafe here: www.netsafe.org.nz/report
**nweek **naddiction *xualawareness *xeducation **n
Do you and your partner talk about p**n?
Click here to take a p**n-related quiz: www.p**nweek.nz#quiz - a great way to start the conversation with your partner if you need some help (preferably with a cuppa!)
**nweek **naddiction *xualawareness *xeducation **n
10/11/2022
Recent research by the NZ Classification Office found we needed to explore more opportunities to empower young people with better s*x and p**n education. This includes open discussions with parents or trusted adults, p**n literacy at school and online resources to help them make better and safe decisions when engaging in p**n related behaviours and discussions.
To find out how to start a korero in your family, click here: www.classificationoffice.govt.nz/resources/items/how-to-talk-with-young-people-about-p**nography/
**nweek **naddiction *xualawareness *xeducation **n
09/11/2022
What is ethical p**n production and how does it influence viewers?
Ethical p**n is made consensually with no underage actors, with fair pay and generally shows more real life diversity of body types and behaviours. This helps viewers create expectations or ideals that are more likely to translate smoothly to their real s*x life. That being said, it is a bit like movies - there are different genres for different tastes and some are just total fantasy!
Learn more: https://thespinoff.co.nz/p**n-week/09-11-2022/who-owns-all-the-p**n-on-the-internet
**nweek **naddiction *xualawareness *xeducation **n The Spinoff
As technology has evolved, so has p**n content, production and distribution.
Check out Brent’s blog on the challenges of p**n, including issues with age verification, non-consensual image sharing and our work with INHOPE - International Association of Internet Hotlines to combat child s*xual abuse worldwide: https://netsafe.org.nz/blog/index.php/2022/11/06/is-p**n-the-new-s*x-education/
**nweek *xualawareness *xeducation **n
08/11/2022
What the data shows about youth and p**n
What the data shows about youth and p**n Turns out, teenagers are a lot more sceptical about p**n than their parents and teachers think.
P**n: Expectations vs. Reality
1 in 5 recent viewers have tried doing an act they have seen in p**n.
One perspective is that p**n can be good as it teaches and normalises s*x, and opens up discussions about what people individually enjoy. On the other hand, it can reinforce outdated ideals or stereotypes, so it is important to discuss realistic expectations around s*xual experiences with your partner/partners.
www.p**nweek.nz
**nweek **naddiction *xualawareness *xeducation **n
07/11/2022
Why we’re talking about p**n all week
The conversation about p**n is well overdue. Why? The Spinoff's Madeleine Chapman explains: https://thespinoff.co.nz/p**n-week/07-11-2022/why-were-talking-about-p**n-all-week
Why we’re talking about p**n all week There’s something about p**n that makes people clam up. It’s not the p**n itself – P**nhub gets more than 115 million views a day – it’s the talking about p**n. Few things are so widely, and silently, engaged in. Which is why we at The Spinoff are committing a full week to p**nography and ...
It’s time we talked about p**n Aotearoa 🎥🍆🍑
P**n is everywhere. It’s a fact of life now, whether we watch it or not. Everyone’s experience with p**n is different, but some of the content can be problematic – and no one’s really talking about it!
So that’s why we’re here – because it’s time to talk about p**n, Aotearoa and gain an understanding of how it influences our relationships and experiences.
**nweek **naddiction *xualawareness *xeducation **n
06/11/2022
From the CEO: an offshore view on our world - Blog
An overview of the learnings from the European study tour our CEO Brent Carey accompanied Minister Jan Tinetti on last month:
https://netsafe.org.nz/blog/index.php/2022/10/27/from-the-ceo-an-offshore-view-on-our-world/
From the CEO: an offshore view on our world - Blog One of my priorities when starting at Netsafe was to reconnect the organisation to our global online safety communities. It was therefore timely that I was invited by Internal Affairs Minister Jan Tinetti to join her on an eight-day study trip to Europe. The aim of the tour was to inform work u...
03/11/2022
Our CEO Brent Carey joined crime and scam experts such as NZ Police and CERT NZ in Wellington to speak about cyber scams in the Aotearoa New Zealand context, with a special focus on advice for the mature audience, at an event organised by Transparency International New Zealand
While many people associate Netsafe with our education work with young people and educators in schools, seniors that did not have a social media context in their education, in their life or as part of their working career are an important community within our prevention of harm outreach.
03/11/2022
Today's the international day against violence & bullying at school including cyberbullying, recognising that bullying affects the education & health of our people.
If you or someone you know is being bullied online, please reach out for help:
1. Reach out to someone you trust
2. Keep evidence of the bullying
3. Report it to the social media site or app it happened on
4. Contact Netsafe
Learn more: https://netsafe.org.nz/youth-bullying/
30/10/2022
My first 100 days - Blog
From launching the new Aotearoa Code of Practice, hosting Netsafety Week & everything in between - it’s been a busy 100 days for our new CEO, Brent Carey, with exciting plans for the next 18 months!
Learn more here: https://netsafe.org.nz/blog/index.php/2022/10/03/my-first-100-days/
My first 100 days - Blog Earlier this year, I made one of those ‘change job’ decisions and gave up my role as the Domain Name Commissioner to come onboard as Netsafe’s CEO. Becoming Netsafe’s CEO means getting to know more people and being out and about in the community much more. At Netsafe I’ve already had the...
28/10/2022
Education is key to empowering our people to be safe online. This is one of the many reasons why we’re proud to be part of the launch of Cyber Skills Aotearoa.
Cyber Skills Aotearoa is a suite of challenges designed to prepare intermediate and high school students with critical technical skills and social awareness and will hopefully encourage more young people to pursue careers in cyber security.
Our Story
Netsafe is an independent non-profit organisation with an unrelenting focus on online safety. We keep people safe online by providing free support, advice and education. Whether you’re dealing with online bullying, scams or need advice about another online issue for yourself or someone else, we can help.
Visit netsafe.org.nz for useful resources or call 0508 638 723 seven days a week for free expert incident advice. Every day we give information and advice about online challenges like bullying, abuse and more.
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