WebHostNepal

Important: Connectivity Issue Affecting Worldlink and Vianet Users

Dear Customer,
We are writing to update you on the current network performance issues. Our monitoring shows that the connectivity disruption is primarily affecting users on the Worldlink and Vianet networks in Nepal.

Current Status:
- Impacted Networks: Users accessing our services via Worldlink or Vianet may experience high latency, packet loss, or difficulty reaching their servers.
- Unaffected Networks: Users on Nepal Telecom (NTC) and several other local ISPs are reporting stable connections, confirming that our core infrastructure remains fully operational.

What is happening?
The issue is currently identified as a routing conflict or bandwidth bottleneck between specific local ISPs and our upstream international gateways. While our servers are online and healthy, the "path" taken by traffic from Worldlink and Vianet is currently unstable.

Recommended Actions:
- Switch Networks: If possible, try accessing your services via an NTC connection or mobile data to bypass the current ISP-specific routing issues.
- Use a VPN: In some cases, using a VPN can reroute your traffic through a different international gateway, restoring stable access.

We are actively monitoring the situation and will provide further updates as the routing between these local ISPs and our data centers stabilizes.

Dear Customers/Resellers,

Thank you for choosing WebHostNepal, we appreciate you doing business with us.

We would like to inform you about an upcoming price revision on Domain Names. This revision has been implemented due to registry-level price update as well as exchange rate. The revised pricing will come into effect on 1 February 2026 and will apply to Registrations, Renewals and Transfer-Ins.

Most common TLDs com 2200net 2500org 2500

For Resellers: Please note we will not be making any changes to your selling prices. Hence, we urge you to apply appropriate prices to your customers and sub-resellers. We also recommend that you reach out to your customers and sub-resellers informing them about the price change, since we do not contact your customers or sub-resellers for announcements.

We thank you for your understanding.

Regards,
WHN Domains

Dear Valued Customer,

We would like to inform you that the "Cloud VPS Personal" VPS hosting plan will be discontinued effective January 1, 2026.

As part of this change, all existing Cloud VPS Personal plans will be automatically upgraded to the Cloud VPS Mini plan. This upgrade will ensure continued service with improved resources and performance, with no interruption to your hosting.

No action is required from your side. If you have any questions or need further clarification regarding this upgrade, please feel free to contact our support team—we’ll be happy to assist you.

Thank you for your continued trust and support.

Dear Customer,

We are currently tracking a major service disruption affecting Cloudflare, a global network provider that many of our clients use for website security, DNS, and content delivery.

What is happening? Cloudflare is currently experiencing a widespread outage across its global network. This is causing websites that utilize their services to load slowly, time out, or display "500 Internal Server Error" messages.

How does this affect you?

If your website uses Cloudflare for DNS or CDN services, your visitors may be unable to access your site.

You may be unable to access your Cloudflare dashboard to make changes.

Please Note: Your actual hosting server with us is online and fully operational. The issue lies in the "path" between your visitors and your website provided by Cloudflare.

What should you do? At this time, no action is required on your part. Cloudflare engineers have identified the issue and are implementing a fix. We are monitoring the situation closely and will provide an update as soon as their services stabilize.

You can track the official status here: Cloudflare Status Page
https://www.cloudflarestatus.com/

Thank you for your patience as this global provider works to restore connectivity.

We are having network issue on one of our server (server3).
We have requested our Datacenter for diagnostic of our server.

We request you to have a patience till technicians on Datacenter check our server.

Price revision for Domain Registration and Renewal

माहा शिवरात्री को मंगलमय शुभकामना
हर हर महादेव जय शम्भु

www.webhostnepal.com

Dear Valued Customers,
Our datacenter for server103 is carrying out urgent maintenance work.

During this work, the hosted websites on this server will be interrupted, meaning that affected customer systems will not be accessible during this time.

The maintenance work is expected to be completed within 1/2 hour.

All your hosted sites under server103 will be back online after the maintenance.

We are sorry for the inconvenience caused.

WEB HOST NEPAL

Migration of Domain Portal

Dear Resellers/Customers

We would like to inform you that, we are migrating our Domain Services to next portal.

Your new URL for management will be as follows:
Domain Search: https://domains.webhostnepal.com
Customer Login: https://manage2.webhostnepal.com/customer
Reseller Login : https://manage2.webhostnepal.com/reseller

We request our Domain Resellers to move domains under reseller account yourself.

For Customers, domains will be registered and renewed from new portal.

domains.webhostnepal.com

Dear Valued Customers,
Our datacenter for server101 and server 102 is carrying out urgent maintenance work on the access router and the connected ToR switches.

During this work, network traffic will be interrupted, meaning that affected customer systems will not be accessible during this time.

The maintenance work is expected to be completed within 1/2 hour.

All your hosted sites under server101 and server 102 will be back online after the maintenance.

We are sorry for the inconvenience caused.

WEB HOST NEPAL