Infinity Recruitment Namibia

📣 Calling all Working Professionals! 🕴️👩‍💼

We want to hear from YOU! 🗣️👂

As a business that's committed to supporting working professionals in their career journeys, we believe it's essential to understand the challenges and obstacles you face in the corporate world. Your insights are incredibly valuable to us and will help shape our future services.

So, we'd like to ask you one simple question:

🤔 What is the biggest challenge you currently face in the business world?

Feel free to tag your colleagues and friends who might want to join the conversation. Let's create a supportive community and empower each other to reach new heights in our careers!

Dear friends and valued connections,

I hope this post finds you all doing well! Today, I am thrilled to share some big news about the future of our recruitment business.

After much reflection and consideration, we have decided to take our services to the next level and evolve into a new chapter. As of August 2023, we are transitioning our focus towards supporting business professionals like you in the corporate industry through specialized coaching and guidance.

Our journey in the recruitment field has been incredibly rewarding, but we recognize that true growth and success extend beyond just finding the right match between talents and companies. We want to empower YOU, the talented and ambitious individuals, to excel in your careers, overcome challenges, and achieve your fullest potential.

Here's what you can expect from our revamped services:

🎯 Personalized Coaching: Our team of experienced professionals will provide one-on-one coaching tailored to your specific goals and aspirations. Whether you aim to climb the corporate ladder, enhance leadership skills, or explore new opportunities, we've got your back!

🤝 English Online Lessons: Navigating the corporate world can be daunting, but with our expertise, we will help you tackle complexities, improve your English and make informed decisions, and thrive in your chosen industry.

🌟 Skill Development: We are committed to enhancing your skillset, be it in communication, time management, strategic planning, or any other crucial aspect to make you stand out in the competitive corporate landscape.

📈 Career Advancement: Whether you're a seasoned professional or just starting your journey, our coaching about how to prepare for interviews, how to guide and manage meetings will empower you to achieve continuous growth and professional advancement.

We genuinely believe that success is not only about finding the right job but also about honing your abilities and making your mark in the corporate world. Our new approach will equip you with the necessary tools to achieve greatness!

To all our past clients, thank you for entrusting us with your recruitment needs, and we hope you will join us on this exciting new venture. To our future clients, we can't wait to embark on this journey together and help you unlock your full potential.

Stay tuned for more updates and details on our coaching services in the coming days. If you have any questions or want to know more, don't hesitate to reach out via private message.

Here's to a brighter, more fulfilling future together! 🌟

Best regards,

The Infinity Team
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We are doing some research in the market currently and would really like your honest feedback.

As a candidate looking for a job or applying for a new business opportunity/ job, what would you say is your biggest struggle in the process of 1. a) seeking employment and b) applying for a new position you really want?

2. What do you think will help you with the process?

3. What skills or training do you wish was available?

4. What would make the process easier for you?

Thank you in advance!

BUSINESS OPPORTUNITY POSITION!!

Calling all Resellers or Clothing Store owners wanting to start or grow their Business!

A vibrant Import Company from South Africa is seeking Resellers and Clothing Store owners to sell their beautiful patterned Leggings.

This is the perfect opportunity to start your own Business or expand your current retail range.

Only serious buyers needed and no time wasters. Collection for orders will be in Windhoek or Swakopmund and nation wide courier options also available.

Only whatsapp to +27 72 392 2225 or DM if interested.

Photo is just an example!

Sorry we have been so quiet!

We have all had a severe "knock" during this Covid-19 pandemic. New Job positions are very limited and we wish we could employ every single unemployed person.

We have been trying to figure out a way to help. We came across an opportunity where you can start your own Business, if you are interested please inbox us with "Yes I am interested" and we will gladly share this opportunity with you.

Regards

Wishing all our clients and candidates a festive season, safe travels and a splendid 2020!

URGENT Position: Branch Manager (Immigration Industry)

Remuneration: N$15,000 - N$25,000 CTC (includes Medical Aid)

Location: Windhoek

A sophisticated Immigration Solutions office in Windhoek is urgently looking for an energetic, driven, passionate and client orientated Branch Manager to join their team on the 6th of January 2020.

The Ideal candidate must have either a degree in Accounting, HR, Law or Tourism with a minimum of 4 years working experience and 2 years minimum in a Supervisor or Managerial role. Must be willing to travel to Cape town twice a year and Johannesburg once a year for training. 2-4 days only.

Immigration experience will be a bonus but not requirement as training will be provided. Must reside in Windhoek.

Job entails but subject to change:
- Organising meetings and managing databases
- Dealing with complaints and correspondences
- Office budgets
- Liaising with staff, clients and suppliers
- Delegating tasks
- Assisting the organisation HR function by keeping personnel files up to date
- Attending meetings with senior staff
- Producing reports, composing correspondence and drafting new contracts
- Creating presentations and other management-level reports

Requirements:
- Managed min of 4 people before in a Senior role
- Degree in Accounting, HR, Law or tourism
- 4 Years min working experience in such a role
- 2 Year min experience as a Manager or supervisor
- Reliable or own transport
- Peoples person
- Build client and staff relationships
- Be mature, eager to learn,curious and driven
- MUST BE ABLE TO START 6 JANUARY 2020!

Full job spec will be provided in interview if you are selected.

Kindly submit your CV, ID and a photo to [email protected]

If you have not received a response within one week; please consider your application as unsuccessful.

Position: Dispatcher (ATM/ Banking Industry)

Remuneration: Market related

Location: Windhoek

To provide customer support by carrying out first line support to clients, dispatching technicians, following up with merchants, dealing with nil transactions to ensure that the uptime targets are achieved and transactions are increased.

The responsibilities of the position include but not limited to:
OPERATIONS:
 Logging onto the telephone system daily to receive calls and assist inbound agents
 Overseeing the activities of the technicians in specified areas
 Logging onto the system to check all the “critical” errors and attempting to reset the errors where possible
 Calling clients whose ATMs have errors to attempt to clear the error without having to dispatch a technician and carrying out telephonic troubleshooting in instances where there is no heartbeat or an error as first time resolution
 Dispatching technicians to sites and prioritising high priority sites
 Being in contact with technicians throughout the day in the event that there are other criticals in the area they are in to ensure that the sites are attended to within the SLA
 Compiling a dispatch e-mail to be sent to the technicians and other departments requiring details of the queries that are not resolved
 Monitoring criticals, informing the technician of new criticals and criticals that have been cleared as to not attend to sites unnecessarily
 Handling the calls from the technician, requesting the activation of keys and updating or logging tickets, specifically where technicians cannot attend on the specific day to advise that tickets cannot be closed. Escalating these sites to Security in the event of high risk sites and to cashing to uncash the ATM
 Opening tickets for security, field services and CREs for vandalised sites and sending e-mails to the various departments that are required to the vandalised machines
 Working on weekends and attending to MBL calls
Projects
 Obtaining an e-mail form the tech support department detailing projects and calls that need to be opened for technicians and ensuring that these are logged on Fi-Serve within SLA
 Ensuring that the project sites that are in the designated area are assigned to technicians and sent to them via an e-mail list
 Opening tickets for technicians when the Fi-serve Project team send project requests for EMVs and Dye Stain and ensuring that they are logged
 Obtaining requests from the Fi-serve department for new sites which require the technician to pick up safe keys from the CIT provider, fitted with dye stain and advising the technicians that the site needs to be switched on, advising cashing to load the machine and following up on the loading of the ATM
 Ensuring that technicians attend to the site by the due date

MERCHANTS:
 Assisting Merchants telephonically to clear errors by providing guidance and carrying out trouble shooting
 Dispatching technicians to merchant sites if merchants are unable to reset the errors
 Ensuring that Merchants load the ATMs on their sites and if they fail to do so, escalating to the CREs and following up to ensure that it has been addressed
 Sending a request to the Fi-Serve department to open a nil transaction ticket on the site so that the regional uptime is not affected

NIL TRANSACTIONS:
 Monitoring Nil Transactions by checking and updating logs throughout the day
 Understanding why there are no transactions on an ATM, if the site is down for a day
 Contacting the store where the ATM is installed and trying to trouble shoot any errors on the ATM and following up to see if there are any queries later
 Opening a ticket and dispatching technicians to the site to resolve the problems, if the contact person at the store is unable to identify the problems
 Checking for any system updates on Thursdays or Fridays

In order to be considered for the position, the following requirements must be met:
 Matric
 MS Office (including MS Excel and Outlook)
 Customer Support Qualification would be an advantage as well as Fi-Serv and Geotab knowledge
 1-2 years call centre and dispatching experience

BEHAVIORAL COMPETENCIES:
 Planning & Organising
 Communication & Impact
 Customer Focus
 Problem-solving
 Initiating Action
 Team work
 Passion & Attitude
 Detail Orientation
 Computer Literacy
 Adaptability
 Coping with stress / change

Kindly submit your CV at: http://infinity-rsa.com/for-job-seekers/

If you have not received a response within one week; please consider your application as unsuccessful.

Position: Customer Relations Executive (ATM/ Banking Industry)

Remuneration: N$15,000 CTC (Negotiable)

Location: Windhoek

The purpose of the position is to provide customer service and be a liaison between the company and its clients by conducting quality site visits, orientating new customers, retaining clients, making sales, carrying out departmental administration and resolving general client queries to ensure that clients are satisfied, ATMs are operating efficiently and that the existing company revenue is maintained and increased.

You have to have own transport with valid Drivers license and be able to go on Business trips otherwise you will not be considered for this role.

Responsibilities include (Each description has its own duties, these will be emailed once you have been shortlisted):
- Quality site visit
- Customer orientation (on site)
- Client retention
- Sales
- Departmental Admin
- General client queries

The following requirements must be met:
 Matric
 Related Diploma or Qualification would be an advantage
 MS Office Advanced Excel (formulas) would be an advantage
 1-2 years’ experience of face to face interaction with clients
 Must have own vehicle and valid license
 Must be able to travel and sleep out of town for business purposes for extended periods

Technical Competencies:
 Negotiation skills  Persuasiveness  Knowledge of the sales process  Interpersonal skills  Resilience  Time management and planning skills  Conflict resolution skills  Knowledge of processes in all departments (to facilitate the resolution of customer queries)

Behavioral Competencies:
 Planning & Organising
 Communication & Impact
 Customer Focus
 Problem-solving
 Initiating Action
 Contributing to Team Success
 Work Standards
 Passion & Attitude
 Continuous Learning
 Industry and Business Knowledge
 Driving for Results
 Adaptability
 Coping with stress / change

Kindly submit your CV at: http://infinity-rsa.com/for-job-seekers/

If you have not received a response within one week; please consider your application as unsuccessful.

Position:Regional Admin Manager

Remuneration: N$25,000 CTC depending mostly on last salary earned and experience

Location: North of Namibia

One of the top leading Retail groups in Namibia is seeking to appoint a new Regional Admin Manager to join their team.

This candidate will be responsible for managing the following stores in these towns and would require to travel frequently, the candidate must reside in the North: Ondangwa , Oshakati, Katima Mulilo , Rundu , Oshikango , Outapi , Otjiwarongo, Tsumeb , Grootfontein.

Duties required for this role (will elaborate more in detail once selected for an interview):

Manage and train Store management and all admin staff
Control the financial performance of the region within budgetary constraints
Ensure stores within the region comply with Company policies and procedures
Maintain shrinkage in the Region
Oversee documentation management of the Stores/ Branches
Assist and support stores/ head office with ad hoc admin duties

Requirements:

3-5 years min experience in a managerial role in a retail-related industry
Senior certificate or equivalent grade 12
Proficiency in English (written and verbal)
Excellent interpersonal time management, facilitation and leadership skills
Adherence to principles and values of the Company
Performance management skills
Exposure to management systems in the retail furniture Industry
Valid Drivers license
Frequent traveling to other Stores

Kindly submit your CV at: http://infinity-rsa.com/for-job-seekers/

If you have not received a response within one week; please consider your application as unsuccessful.

Position:Center Manager position (Property Management Industry)

Remuneration: N$350,000 - N$500,000 per Annum

Location: Swakopmund

MUST BE ABLE TO START 1 JULY OR IN JULY!
Must come from a Property Management background to be considered for this role.

Main purpose / objective of the position:
To manage a centre by optimising all trading opportunities, including lease agreements, and ensuring that the portfolio financial performance remains sound. Optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revamps, tenant installations, inspections and general building administration. This position will require an all-rounded property professional. Profit responsible.

Decision making authority:
Subject to the mandate as received from Portfolio

Management:
1) Total expense account of a building including all repairs and service contracts, Project Management expenses
2) Replacement/selling of equipment
3) Allowances

Experience / Education:
3-5 years experience in the property / centre management industry. Minimum qualification Grade 12. A Business (marketing) or a property related tertiary qualification would be a recommendation. Retail experience essential.

Skills required:
Budgeting & Financial Management, Business writing skills (specs & house rules), People management skills, IT literacy (MS Office suite, SAP), Administration skills, Driver's license

Knowledge required:
Property / Centre Management industry (advanced), basic technical knowledge, contract management, elementary financial management, workable knowledge of Company policies and procedures, in depth knowledge of GPS lease agreements, understanding of cost budgeting, basic knowledge of statutory requirements, general business acumen.

Competencies required:
Problem solving & decision making, Customer Relationship Building, Communication, Team leadership, Financial & business acumen, Confidence, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience.

Major drivers of work volume:
1) Vacancies
2) Geographical spread of Cluster
3) Grading and complexity of buildings in Cluster.
4) Lease renewal cycle
5) Level of service required (tenant / building profile)
6) Profile of the centre (s)
7) Number of building owners

Interface / relationships with:
Internal: Facilities Consultant, Portfolio Manager, Operations Manager, Financial Manager, Accountant, Debtors Administrator, Lease Administrator, Lease Controller, Receptionist
External: Tenants, Local community, Service Contractors, Local Authority, Emergency Services, Brokers, External clients (where applicable), Business forums and chambers.

Full proper Job Spec will be send to shortlisted candidates.
Interviews will commence in Windhoek next week or the week after.

Kindly submit your CV at: http://infinity-rsa.com/for-job-seekers/

Apply before 11 June 2019, if you have not received a response within one week; please consider your application as unsuccessful.

Position:Operations Manager (Property Management Industry)

Remuneration: N$450,000 - N$600,000 per Annum

Location: Windhoek

MUST BE ABLE TO START 1 JULY OR IN JULY!
Must come from a Property Management background to be considered for this role.

Main purpose / objective of the position:
- Inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and ex*****on of building relevant activities as predetermined by Property Manager and Senior Facilities Manager

Decision making authority:
- Decisions are based on knowledge of theory and systems.
- Required to choose from a limited array of systems.
- Required to choose from a limited array of routines or rules at his / her disposal.
- Works within a specific prescribed policies and guidelines.

Experience / Education:
- A minimum of 3 years experience in Facilities / Operations Management. Minimum qualification Grade 12. - Electrical, Mechanical or Construction background and Technical skills would be a recommendation.

Skills required:
- Quality/standards awareness and implementation, Basic contract management,. Co-ordination Skills, Business Writing Skills, Financial / Numeracy Skills, Call & Query Analysis, Computer Literacy - MS Office (Word, Excel and Outlook), Windows NT, Nicor.

Knowledge required:
- In depth knowledge of facilities management principles lease conditions including house rules, knowledge of housekeeping principles,
- Advanced technical knowledge, knowledge of Company policies and procedures,
- Administration principles and reporting,
- Working knowledge of statutory requirements,
- Knowledge of cost budgeting and control.

Competencies required:
- Customer & Quality focus, Methodical, Teamwork and Co-operation, Problem solving & Decision making, Financial & Business Acumen, Communication (on higher level); Tolerance for Stress, Assertive, Drive and Productivity

Major drivers of work volume:
- Geographical spread of buildings;
- Grading and complexity of buildings;
- Tenant and customer profile;
- Level of Mechanical / Electrical Complexity;
- Rental Levels;
- Management complexity & intensity.

Interface / relationships with:
Internal: Property / Facilities Manager, Lease Administrator, Debtors Administrator, Handyman
External: Contractors, Landlord, Tenants

Full proper Job Spec will be send to shortlisted candidates.
Interviews will commence in Windhoek next week or the week after.

Kindly submit your CV at: http://infinity-rsa.com/for-job-seekers/

Apply before 11 June 2019, if you have not received a response within one week; please consider your application as unsuccessful.