Lesotho Quality Star Grading Programme - QUALstar

Lesotho Quality Star Grading Programme - QUALstar

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The Grading Council is a division of the Lesotho Tourism Development Corporation, responsible to the Ministry of Tourism, Environment and Culture.

The Lesotho Quality Star Grading Programme (QUALstar) is an initiative of the Lesotho Tourism Development Corporation, aimed at the supporting the roll-out of a quality standards to local accommodation establishments. The Programme supports establishment owners, through a handholding process that walks them through the Grading standards, and guides them towards attaining their desired star range.

15 Customer Service Tips for 2015. - Wednesday, 14th January 2015 at 4Hoteliers 12/02/2015

15 Customer Service Tips for 2015. - Wednesday, 14th January 2015 at 4Hoteliers It’s a new year. As we kick off 2015, I thought I would share some of my favorite customer service tips.

MAHLAKAPESE GUEST HOUSE - HLOTSE, LERIBE 12/02/2015

Mahlakapese Guest House, along the main North 1 route to Butha Buthe, the facility is a 3 star graded establishment in Hlotse, Leribe.
The facility boosts 6 airconditioned en-suite guestrooms, conferencing and events venue.

Letata la Raulu-ulu - Guest House 01/09/2014

Letata la Raulu-ulu - Guest House Letata-la-Raulu-ulu Guest House is the first hospitality establishment of its kind in the Mountain Kingdom coordinating tourism in the country, as well as linking Lesotho with her three sister countries sharing similar culture and history; South Africa, Botswana and Zambia. This is epitomized by 14…

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