Workforcehr

Position: Web Developer (PHP, Joomla) cm Graphic Designer

Experience: 2-4yrs.
Salary: Negotiable
Location: Mumbai

Must have a minimum of 2 to 4 years’ experience in PHP, Joomla, HTML 5 and CSS

Skills:
• Responsible for conceptualization, design and production of corporate collaterals including brochures, newsletters, posters, web sites, identity systems and promotional campaigns for print and web.
• Fluency in current graphic design practices and web production software, such as Adobe Photoshop, Adobe Illustrator.
• Ability to create superior, original designs for the web.
• Sound understanding of client deliverables and the ability to take responsibility for them.
• Strong technical knowledge of how web-based technologies apply to web design such as HTML5, Flash, Flash Basic Action Script, CSS, and Web 2. 0. Strong experience in PHP Development
• Knowledge of LAMP Technologies, AJAX, Jquery, CSS and JavaScript, Joomla template design – integration.
• Possess the knowledge and experience of UI Design, Flash Banners and Web E-Mailers.
• Ability to convert design into HTML manually, with browser compatibility. Knowledge on Web Services implementation for SOAP and REST
• Must be able to create high quality PSD designs based on application requirements
• Must have experience working in responsive design concepts (Bootstrap).
Good knowledge of Javascript, Jquery and any other javascript UI libraries
• Sound knowledge of HTML 5, CSS3, bootstrap Framework, JavaScript
• Should be innovative and creative
• Should be able to design independently and quickly
• Should have prior Experience in Customization of exiting 3rd party components, Module & plug-in.
• Experience on Social Integration module.

Job Description:

• Knowledge of Web sites & Web applications / mobile and Web designs.
• Understanding of Navigation and SEO.
• Knowledge of UI/UX design for mobile apps
• Front-end and some back-end development experience and functionality.
• Practical experience in development of Dreamweaver, HTML, CSS, Java script, SQL, Action script, PHP Development, LAMP Technologies, AJAX, Jquery, CSS and JavaScript, Joomla template design – integration
• Graphic design skills, Creative services, Customer focus, Creativity, Flexibility.
• Desire and willingness to work in a collaborative, innovative, flexible and team oriented environment.
• Good written and verbal communication skills.

Product / Project Manager (Mobile)

• Understand the business of e-commerce, mobile, especially of Gaming.
• Have knowledge of the Ecommerce, mobile app (Android & iOS) for gaming portal, wallet etc.
• Have experience in building & managing gaming product

Responsibilities:

• Portfolio of projects end to end including; prioritization, development, testing and deployment of the software development life cycle.
• Develops high level and detailed project plans for each project of the product.
• Reports project status, scope changes and critical metrics to all stakeholders including senior and executive management
• Serves as liaison with other departments (Support, development, QA/Test, Marketing, Analytics, Strategy & Operations, etc) to ensure timely completion of project tasks.
• Create automated tests and reporting post feature launch to ensure new features are working as expected and driving expected ROI of each project.
• Identify the business and operational requirements based upon the business requirements and objectives of each product.
• Write product specifications to be shared with designers and engineers.
• Provides project leadership and technical direction for assigned staff. Evaluates and provides performance evaluation feedback to management.
• Monetisation management and making sure that the game keeps improving w.r.t downloads and revenue.
• Monitor internal processes for efficiency and validity pre & post product launch/changes.
• Keeping a strict eye on the game analytics, chart movements, consumer feedback, ratings, reviews etc.
• Benchmarking the game to the best of breed games in that category
• Creating a Product Road Map & Calendar of updates, launches, (burials?), and new game ideas. Essentially creating and owning Product Lifecycles of the games you own.
• Demonstrated ability to effectively establish and maintain working relationships with all levels of the organization
• Excellent interpersonal and customer-facing skills. Strong communication skills, both written and verbal. Should be a dynamic team player.
• The candidate must be able to manage multiple tasks and projects simultaneously, take ownership of deliverables and thrive in a high pressure environment.

Desired Skills and Experience

• A Bachelor’s Degree in Computer Science, Commerce or related technical field preferable.
• 3-4 years working as a Product Manager in a Ecommerce, Gaming, Software procut Company
• 2-6 years of experience working in agile software development
• Experience with quantitative and technical analytical techniques
• Familiarity with relational databases
• Demonstrated ability to manage multiple competing projects in a fast-paced environment through strategic planning, prioritization, and task delegation
• Strong analytical, interpersonal and communication skills.
• A strong appetite and aptitude for technical knowledge.
• An understanding of business process & the application of technology in achieving business objectives.

Online/Digital Marketing Manager

Job description

• Preparation of marketing strategies, financial forecasts and budgets for gaming products, encompassing product and competition research.
• Should be able to handle and manage clients / projects across multiple Online Marketing Channels.
• Devising and executing our inbound and outbound online marketing campaigns (SEO / SEM / PPC / Social Media / ORM)
• Keyword research/ generation, bid management and text/ creative content management
• Ownership of Rise Solutions’ online marketing plan ex*****on: Organize, develop, execute, track, and analyse metrics to improve brand awareness and lead generation results online
• Developing, defining and optimizing the customer segmentation program
• Developing and enhancing the customer welcome program to ensure that new player attrition is minimized and life time value is maximized
• Developing and managing on-going player promotional activity and optimization of the promotional calendar to maximize player yield and retention levels
• Web site management: Keep web site content current and continually refreshed. Maintain localized web sites. Follow best practices and develop compelling Calls-To-Action for online lead capture. Analyze web metrics to continually adjust to maximize leads from web sites worldwide
• Implement and execute a global SEO (organic and PPC) strategy to meet specific lead generation target numbers on budget and in multiple geographies worldwide
• Building reputation of all people combine brands in the Online space
• Developing headline promotional activity that can be utilized for player retention
• Planning, delivering and optimizing player communications
• Planning and implementation of customer win-back programs. Engaging existing and prospective customers in the virtual space by effectively managing the online properties of people combine including pages, twitter accounts, website, blogs etc.
• Development of a VIP program
• Continuously evaluate online metrics and provide recommendations for ways to leverage success, build from opportunity, and continue to inspire engagement across online channels
• Responsible for detailed reporting and analysis of all online marketing initiatives which you oversee (web site, SEO, lead pipeline management, social media channels, etc.
• Implementing and executing customer feedback mechanisms and disseminate findings as appropriate
• Monitor and report on segment, promotional and communications performance across a range of KPI’s
Desired Skills and Experience
• A minimum of 5-7 years’ experience in a similar role preferably within an iGaming business
• A very good understanding of online marketing programs: SEO,PPC, social media, SEM, online reputation management, media relations, email campaigns, sales material, database management, web design, graphic design and marketing strategy
• Ambitious attitude and highly productive, with a desire to contribute to the growth of the business
• Emphasis on SEO with knowledge of on-page and off-page best practice. Further understanding across online marketing channel (PPC, Email, social, ORM, etc.)
• Team player and relationship manager who can work closely with Other Business unit, other functional heads and external partners, etc. Experience running multiple agencies will be appreciated
• Very strong organizational skills, can meet deadlines, organize projects, version control, and comfortable with rapid change and tight deadlines
• The ability to learn quickly, work independently and manage a team
• Proven abilities in decision-making, priority setting and planning
• Ability to manage multiple projects at any one time
• Hands-on expertise with Google Analytics, Google Adwords, Marketo; experience with social media monitoring tools
• Experience in growing and engaging an online audience via Twitter, LinkedIn, Facebook, YouTube, Slide Share, and blogs is a plus
• Fluent in English
• Understanding and orientation of sales/marketing- a must
• B2B marketing experience will be appreciated
• Unquenchable thirst for knowledge, research and best practices that you will apply to continuously improve our marketing initiatives

Team Lead

The Role:

• The Team Lead is responsible for all customer support agents for the duration of the designated shift.
• As the Team Lead will function as the liaison between the customer support and managers, he/she will be responsible for running the operation smoothly and to troubleshoot any problems that arise on operation.
• Making sure that all necessary reports are prepared and disseminated to the relevant parties (agents, and/or management).
• To organize, assign, track, and follow-up assignments and tasks given to the team by the management and/or licensee.
• To make sure that these assignments and tasks are completed properly in the given time frame, and report back to management and/or licensee
• To have an in-depth knowledge of the tasks, procedures, capabilities, obstacles etc, that affects the team in general.
• To take a direct role in solving problems or providing solutions, whether that relates to our work with players and our targets, or specific issues concerning agents

Requirements:

• Strong customer service skills and problem solving skill.
• Strong Communication skills
• Must speak English fluently
• Self-motivated and results oriented
• Basic computer knowledge: MS Office (Word & Excel),

Internet Browsing

• Can easily adapt to the environment and business models
• Ability to lead teams, receive constructive feedback, and build team base activities
• Ability to work with minimal supervision.
• Preferably graduate with at least 2 years related experience
• Worked in call center, BPO, Support desk environment
• Managed team

Product Manager (POKER)

• Understand the business of e-commerce, mobile, especially of Gaming domain (Product POKER specialist)
• Have knowledge of the Ecommerce, mobile app (Android & iOS) for gaming portal, wallet etc.
• Have experience in building & managing gaming product (POKER knowledge added advantage)

Responsibilities:

• Portfolio of projects end to end including; prioritization, development, testing and deployment of the software development life cycle.
• Develops high level and detailed project plans for each project of the product.
• Reports project status, scope changes and critical metrics to all stakeholders including senior and executive management
• Serves as liaison with other departments (Support, development, QA/Test, Marketing, Analytics, Strategy & Operations, etc) to ensure timely completion of project tasks.
• Create automated tests and reporting post feature launch to ensure new features are working as expected and driving expected ROI of each project.
• Identify the business and operational requirements based upon the business requirements and objectives of each product.
• Write product specifications to be shared with designers and engineers.
• Provides project leadership and technical direction for assigned staff. Evaluates and provides performance evaluation feedback to management.
• Monetisation management and making sure that the game keeps improving w.r.t downloads and revenue.
• Monitor internal processes for efficiency and validity pre & post product launch/changes.
• Keeping a strict eye on the game analytics, chart movements, consumer feedback, ratings, reviews etc.
• Benchmarking the game to the best of breed games in that category
• Creating a Product Road Map & Calendar of updates, launches, (burials?), and new game ideas. Essentially creating and owning Product Lifecycles of the games you own.
• Demonstrated ability to effectively establish and maintain working relationships with all levels of the organization
• Excellent interpersonal and customer-facing skills. Strong communication skills, both written and verbal. Should be a dynamic team player.
• The candidate must be able to manage multiple tasks and projects simultaneously, take ownership of deliverables and thrive in a high pressure environment.

Desired Skills and Experience

• A Bachelor’s Degree in Computer Science, Commerce or related technical field preferable.
• Must have worked on Casino based product, especially POKER.
• 3-4 years working as a Product Manager in a Ecommerce, Gaming, Software product Company
• Experience with quantitative and technical analytical techniques
• Familiarity with relational databases
• Demonstrated ability to manage multiple competing projects in a fast-paced environment through strategic planning, prioritization, and task delegation
• Strong analytical, interpersonal and communication skills.
• A strong appetite and aptitude for technical knowledge.
• An understanding of business process & the application of technology in achieving business objectives.

VIP Executive or Team Leader

The Role:

• Responsible for the supervision of the entire VIP Team as it regards to their work with players and offline activities.
• Making sure that all necessary reports are prepared and disseminated to the relevant parties (agents, and/or management).
• To organize, assign, track, and follow-up assignments and tasks given to the team by the management and/or licensee.
• To make sure that these assignments and tasks are completed properly in the given time frame, and report back to management and/or licensee.
• Responsible for establishing, updating, and implementing VIP Team procedures and making sure the team is conforming to these procedures.
• To have an in-depth knowledge of the tasks, procedures, capabilities, obstacles etc, that affects the team in general.
• To take a direct role in solving problems or providing solutions, whether that relates to our work with players and our targets, or specific issues concerning agents (personal issues, team dynamics, department dynamics etc)
• Responsible for specific tasks such as VIP Upgrades, preparing a daily VIP Stats report, a Daily Correspondence Report, VIP Team Stats (bonus issued etc) Report, Team/Individual agent performance Report, organizing shift schedule, monthly employee performance evaluations, suggesting, organizing, and implementing targeted training modules and workshops to cover areas of deficiency within the team, coaching and mentoring agents, organizing meetings, evaluating QA activity within the VIP Team, handling escalations, and more…
Requirements:
• Strong customer service skills and problem solving skill.
• Strong Communication skill
• Must speak English fluently
• Self-motivated and results oriented
• Basic computer knowledge: MS Office (Word & Excel), Internet Browsing
• Can easily adapt to the environment and business models
• Ability to lead teams, receive constructive feedback, and build team base activities
• Ability to work with minimal supervision.
• Preferably graduate with at least 2 years related experience

SEO Specialist

Responsible for improving a company's organic search results. Creates and launches SEO campaigns, identifies areas of improvement, runs PPC campaigns, and attempts to improve the company sites rankings in major search engines.
PRIMARY RESPONSIBILITIES

• Perform keyword research in coordination with client business objectives to optimize existing content and uncover new opportunities

• Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages
• Provide recommendations and execute strategies for content development in coordination with SEO goals – general and keyword specific

• Administer search engine programs (XML sitemaps, webmaster tools) for purposes of diagnostic reporting on client projects.

• Help to create and support marketing content to socialize and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers)

• Implement link building campaigns in coordination with client SEO goals

• Assist in development and ex*****on of communication/content strategies via social communities in coordination with SEO goals.

• Keep pace with SEO, search engine, social media and internet marketing industry trends and developments.
• Research and administer social media tools in support of clients' social media strategy

• Monitor and administer web analytics dashboards, reports and key reporting tools, social media metrics, and point out key areas of importance in accordance client goals. Improve a company's organic search results.

• Write effective headlines, body copy, and websites.

• Ensure websites are filled with optimal keywords.

• Place keywords appropriately in copy to gain most search engine traffic.

• Write effective call-to-action statements.

• Write original, powerful SEO content for blogs and websites.

• Keep abreast of white hat and black hat tactics so as not to violate search engine guidelines.

• Adjust PPC campaigns as needed.

• Consult with independent web designers to improve the navigation of a site to enhance its search engine ranking.

• Evaluate product offering, traffic, landing page quality, content, design, security, payment options, shipping options, demographics of prospective customers when determining keywords and campaigns.

• Social Media optimization

• Excellent Communication (client management)

• Assist in Keyword discovery and expansion

• Top keywords raking by category

• ROI by Campaign, Site & category Desired Skills and Experience

• 2 – 3 years experience in Search Engine Marketing (SEM) and Search Engine Optimization (SEO)

• Proficiency in MS Excel, PowerPoint, and Word

• Experience with website analysis using a variety of analytics tools including Google Analytics, Webmaster toll as well as internal reporting tool

• Experience working with popular keyword tools (Google, WordTracker, Keyword Discovery, etc)

• Strong in written and oral communications

• Internet savvy Knowledge of key web analytics metrics is a plus

• Basic HTML and CSS Knowledge is a plus

• In-depth knowledge Of the latest SEO techniques & terminologies is a plus

Data Analyst

Responsibilities:

• Build a methodical “forensic” approach to analysis of high value customer behaviour, testing of plans and continuous revenue performance improvement.
• Preparation of a wide range of financial and non-financial reports to support and inform the management and operations of the VIP function
• To build effective reporting and continually review its relevance and effectiveness.
• Assist in the pre-evaluation & design of VIP customer marketing campaigns & operational initiatives
• Build & communicate reports in line with key strategic decisions.
• Maintain detailed analytics on customers behaviors and transactions
• Use appropriate tracking and transactional tools to maintain accurate data
• Provide consistent, accurate and concise metric focused KPI reporting on an ongoing basis
• Track and report on external effects that affect customer marketing campaigns and operational initiatives
• Maintain customer segmentation profiles and report on movement on a regular basis
• Assist in guiding the teams on appropriate customer targets, control groups and promotional responsiveness
• Assist in the development of the annual marketing plans
• Report on all customer marketing campaigns as part of a test and learn process
• Maintain strong relationships with key internal stakeholders
• Produce budgets and re-forecasts for the VIP team
• Must combine commercial instinct with analytical rigor to drive innovation and search for improvements in VIP performance
Requirements:
• Knowledge of the leisure/betting & gaming industry would be advantageous
• Confident at building and maintaining financial models in Excel/Access/SQL/Third party tool
• Able & willing to learn new skills & the desire to go further
• A logical & structured approach to tasks with high attention to detail
• Good written & verbal communication skills
• Understanding and experience of Analytics including database management, reporting and evaluation techniques as well as delivering clear strategic interpretation that is universally understood
• Evidence of a strong customer focused background
• Insight and Analytics experience gained within a large organization
• An interest in the gaming sector is advantageous but the potential to be passionate about the product and experience is a necessity