Mr.HiTech Web Solutions

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🌐 Visit: www.mrhitech.net

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Industry: IT/Software Services

Location: Indore

Employment Type: Full Time

Req. Exp.: 0 to 2 years

Required Education: Graduate in any stream

Required Eligibility:
1. Knowledge of Sales and Retailing
2. Good Communication Skills
3. Marketing and Management
4. Convincing Power
5. Basic Knowledge of Computer, Software & Internet

Key Responsibilities:
1. Visit client to communicate and demonstrate our products
2. Follow-up with the clients
3. Further development of business
4. Ready to travel outstation (if needed)

We are urgently looking for candidates for "Technical Support Engineer" profile at Mr.HiTech Web Solutions, Indore.

Responsibilities :

1. Manage and resolve daily client tickets via call, email and chat.
2. Providing help and answers to the customer's technical issues through incoming & outgoing calls.
3. Manage client technical queries through Remote Desktop Connection i.e., AnyDesk
4. Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
5. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
6. Grow client relations and work closely with the tech team to identify bugs.
7. Provide prompt and accurate feedback to customers.
8. Ensure proper recording and closure of all issues.

Requirements

1. Should have knowledge in the software industry & online Client support.
2. High customer and service orientation
3. Proven working experience in enterprise technical support, IT support or as a technical engineer.
4. At best, practical help desk or customer support experience

Skills :

1. Strong problem-solving skills
2. Excellent client-facing skills
3. Excellent written and verbal communication skills

Language Departments:

1. English
2. Hindi

Available Job Types:

1. Full Time
2. Part Time / WFH

Required Exp: 1 Year+

Designation - Senior iOS App Developer

Experience - 2+ years

Education UG - Any Graduate, Post graduate- Any Specialization.

Key Skills (Expertise in) - Experience with iOS frameworks such as Core Data, Core Animation, etc.

Job Description

We are looking for an iOS mobile app developer responsible for the development and maintenance.

Technical Skills

Proficient with Objective- C or Swift and Cocoa Touch

Experience with iOS frameworks such as Core Data, Core Animation, etc.

Experience with offline storage, threading, and performance tuning

Familiarity with RESTful APIs to connect iOS applications to back- end services

Knowledge of other web technologies and UI/ UX standards

Understanding of Apple s design principles and interface guidelines

Familiarity with cloud message APIs and push notifications

JD:

Android Specific:
• 2 to 4 years’ experience on Android app design and development.
• Strong practical experience in Java, Android frameworks, designing UI, debugging complex UI layouts and interactions

Android Developer
3 to 6 years’ experience on Android app design and development.
• Strong practical experience in Kotlin, Java, Android frameworks, designing UI, debugging complex UI layouts and interactions

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