Klearcom

🎉 We’re delighted to share that Klearcom has been named a finalist for Best Customer Experience Solution at the 2026 CODiE Awards: https://hubs.ly/Q04lQWfT0

We’re proud to be recognized alongside ChurnZero, BCG X, and 8x8 in this category, which celebrates solutions helping businesses deliver stronger, more reliable customer experiences.

Stay tuned! 👀

We’re looking for an experienced Account Manager to join our growing commercial team 🌍 You’ll manage and grow key enterprise accounts, build relationships with senior stakeholders, identify expansion opportunities, and help shape how account management scales at Klearcom.

This is an opportunity to join at a key stage of growth, in a market being shaped by AI, CCaaS migration, and IVR modernization.

Experience in enterprise SaaS, telephony, CX, UCaaS, or CCaaS? We’d love to hear from you 👇

Apply here: https://www.linkedin.com/jobs/view/4401308181

We’re heading to CCW Vegas 2026! 🎉From June 22th to 25th, Klearcom will be at Caesars Forum, Las Vegas, chatting with CX, contact center, and customer operations leaders about all things voice testing.

If your team depends on IVR, toll-free numbers, contact center routing, or global voice journeys, come say hello 👋

Tomas Piacek and Ian Dunne will be at Booth #563, ready to talk about how Klearcom helps teams proactively test, monitor, and improve customer call experiences before issues reach customers.

See you in Vegas! 🎰

Is your contact center truly compliant, or just checking the obvious boxes? ✅ A call can connect and still fail the customer.

Broken IVR prompts, poor audio, routing errors, and failed inputs can all create major CX and compliance risks ⚠️

Klearcom tests real customer call journeys from the outside, across global regions and carriers, helping teams catch issues before customers, auditors, or regulators do. 🌍

Read more: https://hubs.ly/Q04ln8DR0

The Voice Compliance Testing Gap Contact centre compliance testing must cover IVRs, call flows, voice services, routing, caller ID, and audit trail evidence.

🏆 Great to see Klearcom featured by WLR FM following the 2026 Operational Excellence Awards. Klearcom was named winner of the Operational Excellence in ICT, Media and Telecoms category, while our Co-Founder and COO, Mark Rohan, was awarded COO of the Year.

A special mention to Adam Daniels and Andrew Burke, who accepted the award on behalf of our Client Operations team, led by Christine Ramsey.

Read more here: https://hubs.ly/Q04kTh3h0

LinkedIn

🚀 A contact center migration should never be treated as “just another project.” In this Forbes Technology Council piece, Liam Dunne explores why migration success depends on much more than timelines, vendors, and go live dates.

As Klearcom’s Co-founder and CEO explains, contact center migrations have a direct impact on the people, conversations, and customer experiences that matter most. That’s why testing, monitoring, and visibility need to be built in from the very beginning, not added later when issues have already appeared. ✅

👉 Read Liam’s full Forbes article here: https://hubs.ly/Q04l1z9L0

Sometimes the best moments at NICE World happen between sessions. Tomas and Michael bumped into Scott Russell, CEO at NICE, right on the event floor. A quick hello, a friendly chat, and one of those “well, that was pretty cool” moments you don’t exactly plan for.

Great to see the event bringing people together, from familiar faces to industry leaders casually crossing paths.

Waterford company Klearcom wins two major industry awards Waterford-based technology company Klearcom is celebrating a double success after taking home two honours at the 2026 Operational Excellence Awards.

We’re up and running at NICE World 2026🌴If you’re attending, stop by and say hello!

Come say hello to Tomas Piacek, Global Director of Sales, Daria Kępa-Green, VP of Marketing, and Michael Kinsella, Enterprise Solutions Manager, who are ready to talk all things voice testing, IVR performance, and better customer experiences 📞

We’re looking forward to catching up 🚀