Dataplex SA

🎄✨ Happy Holidays from Dataplex! 🎉🧑‍🎄

Wishing you a season filled with joy, love, and all things bright.

🌟 Thank you for being part of our journey in 2024 – here’s to an even more amazing 2025! 🚀

🎅 Merry Christmas & 🎆 Happy New Year!

Dataplex's growth strategy is aligned with the UN Sustainable Development Goals, with continuous improvements in all processes.

At Dataplex we constantly invest in the of society and our stakeholders and in this context we participate in online lectures at the on the topic of networks and their security.
Dataplex engineers have already started participating in thematic lectures in which students are given the opportunity to gain practical knowledge from the job market, ask questions and get in touch with a business in the sector.
In this way we contribute to the better with the , develop new communication channels with future prospective and at the same time we contribute to the sustainable development of our stakeholders.
The lectures are basically addressed to students of the International University majoring in Networks and contribute holistically to the better contact of the students with the practical field of work of the network engineer.

At Dataplex we constantly invest in the of society and our stakeholders and in this context we participate in online lectures at the on the topic of networks and their security.

Dataplex engineers have already started participating in thematic lectures in which students are given the opportunity to gain practical knowledge from the job market, ask questions and get in touch with a business in the sector.

In this way we contribute to the better with the , develop new communication channels with future prospective and at the same time we contribute to the sustainable development of our stakeholders.

The lectures are basically addressed to students of the International University majoring in Networks and contribute holistically to the better contact of the students with the practical field of work of the network engineer.

Our Network Operation Center supports our customers' infrastructures, ensuring the uninterrupted and secure operation of their network infrastructures.

Dataplex engineers hold numerous certifications, which significantly contribute to the continuous improvement of the services provided.

Today we have a comprehensive CRM that tracks customer requests and engineers manage the requests, based on our customer service strategy.

This approach is based on KPIs that emerge from the examination of our customers' and workers' needs. A help desk KPI, also known as a service desk KPI, is a performance metric focused on our company's customer support and service operations.

These KPIs cover critical data that directly affect customers, such as first response times, problem resolution rates, and satisfaction levels.

Our clients come from a variety of industries; thus, their needs necessitate a variety of . Each project has a unique timeline for completion that is determined by the infrastructure, client requirements, and technological advancements.

Due to this, schedules are a crucial tool for keeping track of infrastructure and new needs. Take a look at the development of various solutions that address and in the timeline of a project from the shipping industry.

The is evolving rapidly every day, making a key factor in business excellence. At we constantly invest in staff training to be able to provide our customers with quality services, which strengthen our competitive advantage in the market. At the same time, staff development through continuous training ensures job satisfaction and employee efficiency.

Our second level engineers hold more than 30 certifications from different vendors.

Based on the of the employees, we try to design short-term training plans that meet the needs of our employees, customers, and suppliers. The benefits from the training and development are:
· Improved performance
· Higher job satisfaction and motivation
· Improved loyalty and retention
· Improved engagement
· Smaller skills gap
· Competitive edge
· Innovation
· Efficient knowledge transfer
· Improved company reputation
· Profit growth and cost savings
· Lesser-known benefits

With remote users connecting from anywhere, your organization’s attack surface is increasingly expanding. To protect them against attacks like phishing and ransomware, you need a robust security approach around users, devices, and access.

An excellent way to start is by understanding your current security posture.
Take our remote workforce security assessment to better understand your organization’s primary security gaps and how to close them.

Take 5 minutes to answer 10 simple questions and start your journey to better remote workforce security.

Start your security assessment here https://assessment.checkpoint.com/dataplex/