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Often people ask me what is considered a good transfer…
It’s a difficult question to answer. due to the fact that human and machine must be on top of their game.

It all starts with the first impression in our line of job you don’t get a second change to make a good first impression.
At arrival the client will see the car or the driver first. Both must be clean fresh and shining, appearance is of huge importance. ( imagine a filthy damaged car or a driver that’s not suited properly or worse is unhygienic)
You could compare the moment of arrival as the mirror of your business.

A descent company will provide the chosen driver with all available information about the customer. his habits and likes about if possible. The driver will study the route and find alternative options in case of unexpected events like a traffic jam.

The car must be equipped with up to date online navigation and the company control room, needs to know the vehicles position at all time for safety reasons and be able to inform the driver quietly about upcoming situations that could influence the trip.

Punctuality, courtesy and the art of controlling and guiding the customer while being on the background is of huge importance.
The driver needs to make a quick assessment of the client and act accordingly.
Flight tracking, ship monitoring, luggage assistance, music choice ( or not upon request ) passenger insurance, dress code, health cleaning protocols, area expertise and above all clear communication are of great importance.

The driver should always inform the client of the expected arrival time and drive towards it.
Reaching the end of the trip the driver must notify the client 5 minutes prior on a courteous manner.

You only have one chance to finish proper the trip and leave a everlasting impression and be the measure all company’s should be compared to.

After sales is of great importance to.

So what’s a good transfer?
the answer you will find by looking at the client .

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Ford '15 Transit Custom ‘15 125hp L2H1 Ford Transit Custom, μοντ 2015, L2H1 (μακρύ), clima, αρχείο service, άριστη κατάσταση, δεκτός κάθ...

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