ASDA Opticians

A big thank you to porter Leeroy from our Hemel Hempstead store who went out of his way to help a disabled customer when her car broke down in the car park.

Leeroy was collecting trolleys and baskets when he saw the lady trying to jump start her car and noticed that the battery charger was starting to smoke. He quickly went over to disconnect the charger and make sure all was safe. He then got his car and tried to jump start the car but to no avail. As the lady didn't have her phone with her, Leeroy lent her his so she could contact the breakdown service but she struggled to get through. As Leeroy’s shift had finished he put the lady’s shopping in his car and dropped her off home.

The following day was Leeroy’s day off but he still collected the lady in the morning and took her back to the store where she met someone from the breakdown service who sorted out her car. Leeroy has been nominated for an Asda service superstar award by service section leader Gemma, who said: "This was a selfless act of kindness by Leeroy who went above and beyond for a customer."

This summer, we’re putting your health (and your wallet) first by giving you £3* back in your Asda Rewards app whenever you collect a treatment from an Asda pharmacy. This offer is valid on treatments requested and collected from the 17th of July, 12am to the 31st of July, 12pm only! Get started now: https://bit.ly/3SlD9jE

How it works👇
📱 Download the Asda Rewards app if you don’t have it already
🩺 Start your consultation with Asda Online Doctor
📦 Choose "Click & Collect from an Asda Pharmacy" as a delivery option
🤳 Show your Rewards scan code to the pharmacist when collecting your medication
💸 Receive £3 in your Asda Rewards app account

*T&C’s apply.

Online Diagnosis, Prescriptions & Medication Asda Online Doctor by ZAVA: online medication, free medical advice, free and fast delivery of prescription treatments.

A very happy 100th birthday to Tipton Twin Lil who’s been a regular and much-loved customer at our Great Bridge store for years.

Community champion Parv from the store was invited to Lil’s special birthday party and took a bouquet of flowers, chocolates and a card from everyone at the store. Parv said: “Her face lit up when she saw me arrive. She is such a lovely, lovely lady and she looks great for her age – she doesn't look 100! It was such a pleasure to attend and I'm delighted that I was invited."

Lil and her sister Doris hit the headlines back in 2019 when, at the age 95, they became Britain's oldest identical twins. Sadly, Doris passed away three years ago, with the funeral procession pausing at our Great Bridge store. Lil talks about her adventures on the page Lil & Doris

Home shopping driver Derek from our Great Bridge store was on one of his first calls after recovering from a heart attack when he saved the life of a regular customer.

Derek didn't get a response when he rang the bell and knocked on the door of the elderly lady's home in the Bartley Green area of Birmingham so when he looked through the front window and saw her lying on the living room floor he immediately called 999. He later discovered she'd been there for two days.

The lady's since made a good recovery and rang the store to thank Derek for his actions. He said: "A few weeks later I was delivering to that vicinity so I thought I'd knock on her door to see if she was back at home. She opened the door straight away which was nice to see. She said to me 'I don't think I'd be here if you hadn't have noticed'. So it was a good outcome. She's a lovely old lady and we always have a chat when I call round."

"It's not very often that such kindness is found these days" – that's what a customer at our Raunds supermarket had to say about our brilliant colleague James in a letter thanking him for helping her do her shopping.

The lady had told James she was struggling with arthritis, and her husband who would normally help was in hospital, so James took her around the store, picked out her groceries, scanned and packed the shopping and loaded it into a taxi that had come to take her home. The customer was so touched that she wrote to the store to say thank you.

James said: "I could sympathise with her as my family has got a history of arthritis and I've got it myself in a lot of my joints. I tried to make her shopping experience as pleasant as possible. She wasn't one of our regular customers so I hope we gave a good impression."

When Maxine from our Kingswood store spotted an upset customer she went straight over to see what was wrong – and when the lady told her she'd lost her purse containing her wages and precious family mementos Maxine was determined to help her find it.

She got the lady a chair and calmed her down, before retracing her steps and finding the lady's purse, complete with all her money and photos of her parents. Store manager Terry said: "The customer was so overwhelmed that she returned to the store to give Maxine a beautiful bouquet of flowers for her exceptional service and gratitude. We are all extremely proud of Maxine. She is a true superstar; keep up the amazing service."

England football team, you did us proud. 🏴󠁧󠁢󠁥󠁮󠁧󠁿 You’ll always be winners in our eyes ⚽️

Everyone in our Cramlington store is right behind England ahead of the big match .... well, apart from their Spanish colleague Roberto!

Roberto, who's worked at the store for 15 years, is flying the flag for Spain but says he won't mind too much if England win as it'll please his Newcastle-born wife Michelle. He said: "I think it will be a very close game, with not much in it. It will be fun. I'm glad both teams have got to the final as although I'm Spanish my home now is in England and I support Newcastle United as well as Athletic Bilbao."

He's been getting into the spirit of things with his colleague Ellen, pictured here showing her support for England, who's confident the trophy will finally be "coming home". She said: "I think we will win, definitely. I have a gut feeling. We've got to be positive, haven't we? It''s about time. Spain are a good side, but we can play well when we want to. We should be proud. I just hope we win mind as Roberto will not shut up afterwards if Spain win! He's a canny lad though and we do have a lot of banter."

We're wishing England manager Gareth Southgate and the team a huge slice of luck ahead of tomorrow's big match! 🦁 🦁 🦁

Our Southgate Circus store commissioned this incredible one-of-a-kind pizza portrait of their namesake ahead of the game with Spain. It's made with 180g of sliced ham, 24 thinly sliced Spanish black olives, 100g of British beef and 60g mozzarella and took ten hours to complete.

We're offering food and drink deals across the UK ahead of the match, including £6 pizza meal deals and 24 packs of Budweiser for £12.

"Positively bursting with summery red-berry flavours that are sure to be the life of any party" - that's what the Evening Standard say about our Extra Special Mas Miralda Brut Rosé Cava! 🍾

A perfect tipple to try today on International Cava Day 🥂 Available in stores and online for £7.50 at https://bit.ly/3zMwkkm.

Subject to availability. Challenge 25. No ID, no sale. Get advice on alcohol and tips for cutting back your alcohol intake from the NHS here: https://bit.ly/4bRDAti

When little Ffion's mum Corinne asked her what she wanted to do for her fourth birthday she told her she'd love to go to Asda – so colleagues at our Llandudno store where the family shop every week pulled out all the stops to make her day extra special.

The store's community champion Rachel organised a VIP tour, introducing Ffion to store manager Matt and the team and giving her an Asda name badge, lanyard, jacket and other goodies. Colleagues even had a collection so she could choose a birthday present in the store. Rachel said: "Customers love seeing her and she is very popular among our colleagues. We hope she had an amazing time and a great birthday."

Corinne said: "She absolutely loved it and said it was the best birthday present ever. I can't thank the colleagues enough for organising it for her – she's never stopped talking about it! She loves going to Asda each week and always helps tidy up the baskets in self serve or get carrier bags or people. For her birthday she got a toy Asda trolley and a shop, which she loves." Happy birthday Ffion from everyone at Asda!

Asda customers are loving our Garlic and Herb Grated Cheese Blend and have taken it to social media - with Newfoodsuk saying "it’s amazing!!" 💚

Some are suggesting different ways they could use the cheese, with comments “would be perfect for garlic bread 🥖 ", "sprinkle the lasagna with this omg" and "👀 sounds perfect for pizzas!"

Grab yours in store or online now for just £2.50 or 2 packs for £4 🧀 : https://bit.ly/45YdbIg

First time trying this cheese from Asda and omg, it’s amazing!! 🧀😍

Colleagues at our stores across England are stepping up their support for the Three Lions ahead of their big match against the Netherlands.

They've been getting creative on the pizza counters as well as dressing in red and white and putting up England flags inside stores, painting the flag of St George on their faces, or – like our brilliant colleague Bett from Asda Arnold – wearing a spectacular giant football outfit. Our Leamington Spa store's community champion Aaliyah called in at Warwick Hospital to donate England items so patients can get involved. She said: "I hope everyone has a fantastic day and enjoys the match."

When a visually impaired customer at our Bangor store asked for assistance with her shopping, 20-year-old Leah was only too happy to help.

Without a second thought Leah, grabbed a trolley and linked arms with the lady before guiding her around the store. First on the customer’s list was a new pair of summer shorts, so Leah started off helping the lady pick the perfect pair by finding the correct size, describing them to her by the style, fit and colour and by having the lady feel the texture of them. Arm in arm, Leah proceeded to assist the lady complete her weekly grocery shop.

Leah said: “I love helping people. One of my favourite things about working in customer service is how rewarding it can be, it’s amazing to be able to impact someone else’s day so positively.”

We’re bringing a new meaning to wine flights by offering the chance to discover a whole new world of wines via a unique wine-tasting experience in a hot air balloon.

Seven lucky winners of our prize draw will have the chance to sip and savour six wines from our new award-winning Wine Atlas range above the beautiful British countryside. The new Wine Atlas range is a passport to wine discovery, uncovering hidden gems and putting lesser-known regions back on the map. Guided by one of Asda’s in-house wine experts, you will sample a citrus, peach and orange-blossom fuelled Carricante (£6.50) from Sicily, a fuller-bodied Monastrell Rosé (£6.50) from southeast Spain and a Portuguese Jaen (£7) with notes of cherry and raspberry. The tasting also includes a green apple and citrus-led Sauvignon Blanc Rhoditis (£7) from Greece, an apple blossom-scented Corsican Rosé (£7) and a spicy peach and tropical fruit-scented Feteascâ Regalâ (£6) from the hills of Romania – all enjoyed as you kick back, relax, indulge in some of Asda’s finest snacks and soak up stunning panoramic vistas – and all completely free. Find out more and enter here: https://bit.ly/4cVJom5

Flights take off between 6.30pm and 7pm from Ashton Court Estate, Bristol, BS41 9JN, on the 24th and the 25th of July and last an hour. Terms and conditions apply. Winners will be selected at random and notified by telephone or email no later than Friday 19th July. They will receive one ticket each and will be responsible for their own travel and accommodation to attend the event. No purchase necessary. Over 18s only. Get advice on alcohol and tips for cutting back your alcohol intake from the NHS here: https://bit.ly/4bRDAti

To mark National Thank You Day we're celebrating all our amazing colleagues and customers who spend much of their free time volunteering in the communities around our stores.

Among our colleagues we want to say a special thank you to are Gary from our Ferring store (right) who’s chairman of the Friends of Shoreham Fort and helped preserve the Victorian fort; Helen from our Peterlee store (top left) who devotes hours each week to the 3rd Peterlee Scouts and Cubs; and Ernie from our Wheatley store (bottom left) who volunteers with a range of groups and good causes, including Wheatley Windmill.

Gary said: "I have done my best to really make a difference in our local area, concentrating on the smaller, grassroots charities like my own, that have all seen a massive detrimental effect caused by Covid and the cost-of-living crisis that we are now in."

Ernie said: “I’m approaching 60 years old now and I see the volunteering activities as being important to my personal wellbeing and general health and fitness – after all, people are a social species – and the things I volunteer for are all in my immediate neighbourhood."

A big thank you to Gary, Helen and Ernie and all our local legends who do so much to make our communities wonderful places to live.

Colleagues at our Halesowen store are showing their support for England ahead of the big match with Switzerland. 🦁🦁🦁

The store's only a few miles from where midfield maestro Jude Bellingham grew up – and after his amazing overhead kick against Slovakia store manager Paul and his team are hoping for more heroics from him. Paul said: "We’re rallying behind England and especially Jude Bellingham. Given that Jude is from Stourbridge, our local community is buzzing with excitement, cheering him on and hoping he brings football home.

“Our colleagues here are super-excited to see Jude perform and make us all proud. We've got decorations up, special promotions, and a lot of team spirit! It's all about supporting our local hero and the national team. Go Jude and go England!"

Food hall trading manager Ash said: "Jude is such an inspiration for young players everywhere; he's a role model. We're all definitely behind him! It'll be a tough game against Switzerland but I think we will get through it and then go on and get to the final!"

A big thank you to Natalie from our Ashington store who cared for one of our older customers who got a bit overwhelmed while out shopping for the first time since her husband died.

Natalie, who works on the customer service desk, got the lady a chair and a glass of water and chatted with her until she felt a bit better. The lady was going to get a taxi home, but Natalie insisted that she drove her back herself. She then put all her shopping away and put the kettle on.

Natalie, who has worked at the store for seven years, said: "She was in a bit of a state and I just wanted to know that she was home and that she was safe. She was very grateful. It's always nice to help somebody who needs help."

Community champion Amanda said: "Natalie is such a lovely colleague and friend who would do anything for anybody. Nothing it too much trouble for her. She is a valued member of our store team."

Well done to Jenny from our Stafford store who went out of her way to help a 90-year-old housebound customer who was struggling with her online food order.

The lady, who'd recently had a stroke, telephoned the store in some distress but Jenny soon put her at ease.

Jenny then drove to the customer's home a few miles away to help her get her order sorted which she did in no time.

Service section leader Jenny, who's worked at the store for 26 years, said: "She does her shopping online each week as she's in a wheelchair and can't get out. She'd managed to lock herself out of the account and was getting very upset. She was very grateful of my help. She was a lovely lady."

Jenny has now been nominated for and Asda service superstar award by Kam, who said: "It was amazing service by Jenny. The customer was trying to place a home shopping order on the system but, owing to a problem, was locked out of her account and really anxious that she wouldn't be able to get any food into her home."

Twelve-year-old George, who's autistic, loves shopping at our Downpatrick store with his mum Georgine and sister Anna, but it can be a little bit overwhelming at times. So when our checkouts colleague Brigeen saw that he getting a little upset on one visit she calmed him by chatting to him and asking if he'd like to have a go on the till.

Georgine said: "Brigeen was absolutely fantastic with him; she really made mine and George's day. She was just so kind. He loved having a go on the checkouts and kept talking about it when he got home. It may have been something small, but it was a big deal for George. He loves going to Asda, but sometimes he can get a little overwhelmed. But Brigeen just knew what to do and we can't praise her enough."

Brigeen said: "George did a brilliant job scanning the shopping. He just needed a bit of help and encouragement. He was such a lovely little boy."

Kerry from our Kingswood store didn't hesitate to help when she saw one of our regular customers was having a panic attack while doing her shopping.

The lady, who suffers from severe anxiety and often has trouble leaving the house on her own, was clearly struggling, so Kerry went over to ask if she was okay before looking after her and helping her scan her shopping.

Shirley, our store's customer trading manager, pictured here with Kerry, said: "Kerry kept her calm and took her away from the shop floor. She got her some water and continued to chat to her and keep her at ease during this anxious time.

"The lady later managed to come back to the store to thank Kerry for her kind actions, her excellent service and empathy. She said that due to this amazing experience it has now given her the confidence to try to keep venturing in."

Store manager Terry said: "We are all very proud of Kerry, she's a true service superstar."

The Asda Foundation is awarding grants worth £1 million this year to help communities across the UK have a safe space for people to be together.

One group who have recently benefitted from an Asda Foundation Investing In Spaces and Places grant is Trafford Veterans, who've picked up the keys to a new van thanks to a grant of £24,696. Our Trafford Park store's community champion Catharine, who helped them apply for the funding after a vote by colleagues, said: "They are over the moon with their new van which has just been delivered and it is all equipped and ready to help local veterans in our local area. The van has access to the internet, an awning if someone can’t access the van, solar panels and even a defibrillator and much more. It is amazing and will help the group grow even more."

Claire, co-founder of Trafford Veterans CIC, said: "Catharine is an amazing person who helps a lot of local groups through her role as community champion. We had an idea to build a veterans' hub and thanks to her support we were able to make this a reality through the Asda Foundation. Thank you so much for your help. This project will make a huge difference to the people in our group."

A huge well done to Antony from our Chorley store for saving the life of a three-year-old boy who was choking on a sweet while out shopping with his family.

Antony knew exactly what to do when the boy's panicked mum came running to the customer service desk for help – tilting the boy so he was facing down and giving him several thrusts on his back with the palm of his hand until the sweet flew out.

Antony, who's a trained first aider, said: "His mum was just sat on the floor hysterical, which is understandable, so I gave the little boy back to her as he was scared. It was all over in about 45 seconds! Any longer and it could have been fatal, but luckily it wasn't so I guess I did save his life. I just think we were both at the right place at the right time. I'd do it again, if need be, in an instant."

Store manager Andrew says all the team are so proud of Antony: "Quick-thinking Antony was quite literally a life saver. His calm and quick thinking made a real difference that day."

Colleagues at our Maryhill store are going viral on TikTok after posting a creative video showing their support for the Scotland team.

The video shows 26 colleagues from different departments using their excellent footballing skills to pass a ball to one another to the song No Scotland No Party by Nick Morgan before it's kicked into the goal by store manager Naqeeb. It's had more than half a million views, with comments such as "yous are better than the Scotland team", "Asda FC cooking" and "Get the Asda crew on the euros and we might acc huv a change of winning".

The TikTok was filmed and edited by the store's fresh manager Steph, who said: "We did one in 2021 and it went really well so colleagues asked if we could do it again this time. I did it all in one day and, when I finished work, I edited it and put it up before Scotland's first game. It's really blown up. It just keeps going up; my phone never stops. It's good to see the colleagues enjoying themselves – you've got to get behind your country haven't you."

A disabled customer and his wife posted on Facebook to thank Kelly from our Swindon Haydon store for paying for some of their groceries as they didn't have enough money.

Their post on Swindon Community Noticeboard said: "Myself and my wife want to thank one till staff this evening at Asda for paying for the rest of our shopping. We were £16 short. Think her name was Kelly. I will definitely pay it forward. One amazing lady."

The store's community champion Jane said: "The couple could see that their bill was going to be more than they had in their bank account. Kelly overheard them discussing that they would have to put items back. Being our beautiful kind Kelly she said she would put the balance to whatever their shortfall was. The customers were very grateful."

The store's customer trading manager Amardeep Jheeta said: "Kelly is a real diamond who always has a smile on her face and a kind word for her fellow customers and colleagues. This is such a thoughtful caring act of kindness especially with times being financially tough for everyone – and done without hesitation. Well done, Kelly."

Customers and colleagues had the chance to meet World Cup hero Sir Geoff Hurst in our Eastlands store ahead of England's match with Denmark.

The 82-year-old, who scored a hat-trick in the 1966 final, stopped for a chat, posed for pictures, signed autographs ... and even had a go on one of the checkouts. The store's community champion Ellen said: "He was amazing, such a lovely man. I spent half an hour chatting to him in our cafe – he wanted to know all about my role as community champion. He was dead impressed with it. I knew he was coming in to do a promotion with Budweiser so I put my England shirt on, which he happily signed for me.

"He asked about football and I said I was a United fan and an England fan. He said 'we'll see how it goes' when I asked him about England's chances at the Euros and I was 'we won't see how it goes, Geoff, we'll be in the final" He said he was looking forward to England's games."

Our Eastlands store will be hosting a Nanzone for the England vs Denmark game to give local elderly people the chance to get together and watch selected Euro matches. There are also Nanzones today in our Arrowe Park and Watford stores. Find out more here: https://bit.ly/3RuHEYs

With the summer of sport now upon us, many of our delivery drivers are wearing 'Happy to Chat about the Game’ badges to let customers know they are happy to kick off a conversation about it while delivering their groceries.

The initiative first launched as a trial in November 2000 in conjunction with the Royal Voluntary Service after it was recognised that our drivers formed a lifeline for some people throughout the pandemic. We've re-launched the scheme for the summer of sport and hope to unite all ages.

Delivery driver Andrew from our Morley home shopping centre said: "I know from experience that even just having a few minutes chat with someone whilst you’re delivering their shopping can have a such a positive impact on their day.”

Our chief customer officer David Hills said: “This summer, we want to ensure we are keeping the conversations going with our older customers, especially as one of our drivers maybe the only person they interact with that day. This badge is a symbol of our colleagues' continued friendly and approachable service which can make such a difference to those that don’t have much contact with others."

Much-loved porter Pete is retiring after years of distinguished service at our Newark store – and handing over the trolley straps to his 17-year-old grandson Matthew who recently started at the store.

While Pete, who's 68, looks forward to a well-earned rest Matthew will be picking up the mantle and taking on his role as porter. Pete said: "I've been training Matthew up and showing him the ropes and he's taken to it like a duck to water. It's his first ever job and he's loving it. He's following in my footsteps and taking notice of everything. He's a good lad and gets on with the customers many of whom know he's my grandson. I've loved working here, every minute of it. It's been brilliant. It's one of those jobs where you want to come to work. It's the people, simple as that."

Matthew said: “I got the opportunity to learn from his years of knowledge and experience and it's been great having that extra time to spend with my grandad. Every day brings new challenges and I enjoy interacting with the public. Asda has made me feel really welcome and supported. I'm glad that I was given the opportunity to follow in the legend’s footsteps!”

Happy Father's Day to dads everywhere – like Brian, Colin and Peter who all work alongside their children at our Blantyre store.

Senior director Brian has worked for Asda for 18 years, while his 19-year-old son Daniel has been an ambient colleague for two years. Brian said: "I see Daniel often when we’re working in store – fortunately I never have to boss him around, but he does ask me how to best serve our customers, which is great to see."

Section leader Peter has worked in the store for just under two years, while his 18-year-old son, also named Peter, works on grocery. Dad Peter said: “Unfortunately, Peter and I don’t cross paths much in work as we often work different days, but my wife, Lee, works in our general merchandising department as well so she’s the one bossing us around!”

Home shopping colleague Suzie, who's 19, has worked with her delivery driver dad Colin for the past eight months. Suzie started working at the store after finishing school, and the father-daughter duo share friendly banter in work. They are planning to spend some quality time together on Father’s Day.

We're launching Nanzones in our stores – the first-ever football fanzones designed for older fans so they can watch the England and Scotland games in a safe and friendly environment and not on their own at home.

Each Nanzone will give older people the chance to unite over food, drink and football. They will be are completely free to enter and will be decked out with football decorations and refreshments.

Ryan Rooney, community champion at our Maryhill store, has created the first Scottish Nanzone event ahead of the Scotland vs Germany game. He said: "It’s been great fun bringing the community together to chat about all things sport, we have so many passionate fans of all ages here getting behind the Scotland team, it's great to bring them all together and have a bit of debate on how we’re going to do in the tournament."

The first Nanzones in England will open at our stores in Watford, Manchester Eastlands and Liverpool Arrowe Park on June 20 for the England vs Denmark game.

David Hills, Chief Customer Officer at Asda, said: "Sport has a way of bringing people together like nothing else. That’s why we want to use the power of football fandom to help strengthen community spirit this summer."