SimComm Ltd.
Authorised Verint and Avaya services partner.
13/11/2020
15/08/2020
It is with great sadness that we announce the demise of Sukhwinder Singh Sidhu on early morning hours of 14th August,2020. He was a great asset to our Company and was always known for his creative ideas and excellent customer service. Sukhwinder had been Simcomm's pillar of strength and over the last 8 years, his service had been exceptional. He will always be remembered for his tremendous contribution to the Company and all our clients.
At this hour of difficulty, we offer sincere condolence to his family. May God give strength to his family to bear this irreparable loss. He was truly a gem of a person and we all are going to miss him.
May his soul rest in peace.😞
11/10/2019
Tracking economic disruption in the digital age From carriages to quantum computing, have today's industries learned how to harness creative destruction?
05/10/2019
Bad beginnings have bad endings If you get off to a bad start on a project, you may never be able to recover.
03/10/2019
https://www.cio.com/article/3441361/to-kick-start-ai-projects-think-minimum-viable-intelligence.html
To kick-start AI projects, think "minimum viable intelligence" AI systems don't need to be perfect to be put into production. They just need to be better than humans.
29/09/2019
8 ways the cloud is more complex than you think The cloud may spark automated push-button fantasies, but the reality of shifting to cloud services is quite a bit more complicated.
26/09/2019
Contact Center Executive Outlook on 2020 and Beyond Across industries, research reports are predicting that businesses can expect more change in the next five years than in the last 50. That certainly seems true enough in the contact center world where the pace of change has been accelerating exponentially—often with dizzying effects for the three ...
03/09/2019
What Are the Contact Centre Service Level Standards? We share the results of our research into the most common service levels (SLAs) in contact centres, across a number of different channels. The research, entitled “Is Your Contact Centre Delivering Exceptional Customer Service? (2019 Edition)“, took an overview of [&.
23/08/2019
Dun & Bradstreet on Reducing Agent Effort for a Better Customer Experience Easing workflows to make agents more effective and engaged
21/08/2019
Practical AI in the contact center starts with Agent Assistance...
Practical AI in the contact center starts with agent assistance Many businesses are turning to AI to improve customer experience. CIOs should be careful with the technology, however, and use it as an assistive tool first to reduce risk.
Click here to claim your Sponsored Listing.
Category
Website
Address
18-24 Stoke Road
Slough
SL25AG