ACT Systems

⚡ When IT issues strike, response time matters.

At ACT Systems, we know that every minute of downtime impacts productivity, customer service, and business operations. That's why delivering fast, effective support isn't just something we aim for – it's part of our DNA.

From urgent infrastructure issues to everyday support requests, our team is committed to providing rapid response times and expert solutions that keep our customers running smoothly.
✅ Quick response
✅ Proactive communication
✅ Expert technical support
✅ Customer-focused service

We are proud of the positive feedback we receive from customers who know they can rely on ACT Systems when it matters most.

A huge thank you to our Technical Services team for consistently going above and beyond to deliver outstanding service.

Need an IT partner that responds when you need them most? Let's talk.

Microsoft 365 is more than email and Word documents.

When configured correctly, it can help your business communicate better, work more efficiently and stay more secure.

Here are just a few ways our clients benefit:
📞 Simplified calling with Teams Phone
📂 Secure file sharing and collaboration with SharePoint and OneDrive
🔐 Stronger security and device management with Intune and Entra ID

As a Microsoft Solutions Partner, ACT Systems helps businesses join the dots between these technologies so they deliver real business value.

What would your team do with less IT frustration and more productivity?

Let's start the conversation.

Take a look at some of the outcomes we've delivered for our clients: https://actsystems.co.uk/case-studies/

🌟 Team Building Day at Wokefield Park 🌟

Last week, the ACT Systems team stepped away from our desks and headed to the beautiful Wokefield Park for a fantastic team-building day.
The day was packed with fun activities, challenges, and plenty of laughter, giving everyone the opportunity to work together in a different environment and strengthen relationships across the business.

From collaborative problem-solving exercises to friendly team competitions, the activities encouraged communication, trust, and teamwork while helping us develop new skills. Most importantly, the day reminded us that strong teams aren't just built in the workplace – they are built through shared experiences and mutual support.

A huge thank you to everyone who took part and helped make the day such a success. We returned energised, connected, and ready to continue delivering great results for our customers. 💙

🔒 Before You Click “Accept All” – Do You Know What You're Agreeing To?

We have all done it. A cookie banner appears, we click "Accept All", and carry on browsing without a second thought.

Cookies help websites remember your login details, preferences and settings, making browsing faster and more personalised. But whilst some cookies are essential, others can track your activity across multiple websites to build a profile of your interests and online behaviour.

That is often why adverts seem to follow you around the internet.

ESET highlights that fewer than 40% of people fully understand what internet cookies are, even though most of us accept them without a second thought.

There can also be a cybersecurity risk, as some malware is designed to steal session cookies and gain access to online accounts.

✅ Review cookie settings before accepting
✅ Clear unnecessary cookies regularly
✅ Consider blocking third-party tracking cookies
✅ Keep your browser and security software up to date

Being cyber-aware doesn't mean rejecting every cookie – it means understanding what you're agreeing to.

The next time you see "Accept All", will you click it… or take a closer look?

Read full article here: https://www.eset.com/blog/en/home-topics/privacy-and-identity-protection/what-are-cookies/

If you deleted a OneDrive file recently and went looking for it in your Recycle Bin… surprise, it's not there.

Starting in May 2026, files deleted from OneDrive or SharePoint in the cloud no longer appear in your local Recycle Bin or Trash.

They are removed directly from your device and can only be recovered from the OneDrive or SharePoint web‑based recycle bin.

1. Go to onedrive.com or your SharePoint site

2. Click "Recycle bin" in the left menu

3. Right-click the file and select "Restore"

You typically have 30 days before files move to the second‑stage recycle bin (which most people don’t know about), and up to 93 more days there, depending on your organization’s settings.

After about 123 days, they’re gone for good.

If you signed up for AI tools over the past 18 months and haven't reviewed them since, you're probably wasting money.

A March 2026 audit of 102 small businesses found that 87% had significant waste in their AI subscriptions, with a median of $18,000 wasted per year.

Most owners go through the same pattern. You signed up for ChatGPT, then Claude, then a transcription tool, then a meeting note-taker, then a writing assistant. Most of these tools now do what the others do.

Three signs your AI stack needs an audit:
▶️ You're paying for two tools that do the same thing
▶️ Your team stopped using a subscription you're still paying for
▶️ You can't quickly explain the ROI of each tool

While you're at it, check the security too:
✅ Make sure every tool is on a business plan with a "Do Not Train" clause. Consumer plans feed your data into the model.
✅ Remove access for ex-employees. AI tools get forgotten during offboarding.
✅ Check what's connected to your Microsoft 365 or Google Workspace. AI tools often have access to your email and files you never noticed.

🏇 What a Fantastic Day at The Rundle Cup 2026! 🏇

ACT Systems was proud to be part of this year's Rundle Cup at Tedworth Park Polo Club and to sponsor the event Wi-Fi.

With mobile signal proving challenging across the site, our team quickly deployed a 4G hotspot solution at the entrance to keep card payments running smoothly and visitors moving through the gates.

📶 The Wi-Fi was a great success, with exhibitors telling us it was invaluable throughout the day.

A huge thank you to the organisers, exhibitors and everyone who stopped by to chat with the ACT Systems team. We loved being part of such a fantastic event and helping keep everyone connected.

Reliable connectivity. Practical solutions.

We just want to say a big thank you to our amazing clients 🙌
Your feedback means the world to us. Every review and comment reflects the hard work our team puts in to deliver reliable, responsive IT support day in, day out.
It is your trust that keeps us motivated and pushing to be even better.

We are proud that your experiences highlight exactly what ACT Systems stands for 🙂

Your business email is worth more than your bank account.

Stolen Microsoft 365 credentials remain the most common starting point for SMB breaches in 2026, and the reason isn't just that attackers can read your messages.

Once someone has access to your email, they can reset the password for every other account tied to that address.

Your bank, your accounting software, your CRM, your cloud storage.

Email is the master key to your entire digital business.

What attackers typically do once they get in:

▶️ Set up mailbox forwarding rules so they keep seeing your replies after you change the password

▶️ Send invoice fraud emails to your clients from your real account, often changing wire transfer details

▶️ Sit for weeks, learning your business, before making a move

Three things that meaningfully reduce this risk:

✅ Use phishing-resistant MFA where possible (FIDO2 hardware keys or Windows Hello for Business). Authenticator app prompts are better than nothing, but they can still be bypassed.

✅ Set up Conditional Access policies in Entra ID to block logins from countries you don't operate in.

✅ Review your mailbox forwarding rules monthly. In Outlook, go to Settings > Mail > Forwarding. If you see a rule you didn't create, that's a sign your account is compromised.

The monthly audit takes 5 minutes and it’s one of the highest-leverage security habits you can build.

🏆 ACT Systems Wins the Kingsett Cup 2026! 🏆

What a finish!

ACT Systems secured a dramatic victory in the Kingsett Cup 2026, winning in the final seconds of the last chukka with a score of 4 goals to 3½ against Hucklesbrook Polo.

It was a fantastic match from start to finish, with both teams showing great skill, determination and sportsmanship. The game remained on a knife edge right until the closing moments, making the victory even sweeter for ACT Systems.

A huge thank you to Hucklesbrook Polo for a brilliant game and to everyone who came along to support and enjoy a great day of polo.

🐎 Sometimes it really does come down to the very last few seconds!